Topic: Juicebox Doesn't Seem to Power up

My Juicebox doesn't seem to power up as indicated by no lights on. I checked the power outlet, reset fusebox, and unplugged unit and plugged back in after a bit. Any ideas why my juicebox doesn't power up and now lights show and it doesn't charge the car?

Re: Juicebox Doesn't Seem to Power up

Hi.

This is a support forum for the Juicebox-Pro web gallery software from SimpleViewer Inc.

From your query, it sounds like you are referring to a 'JuiceBox' from eMotorWerks, a completely unrelated company to our own (although the product names are the same).

According to their Wikipedia page, eMotorWerks was acquired by Enel and is currently part of the Enel X group.
You should be able to contact eMotorWerks/Enel X directly via their contact page here: https://evcharging.enelx.com/contact

I hope this points you in the right direction and that they are able to help you with your query.