1 (edited by VickieW 2018-04-09 22:22:34)

Topic: Well damn, I broke Juicebox [SOLVED]

[UPDATE-I Uninstalled and Reinstalled and it's working now. I did find the config.xml file. The most recent one I could find is a few days old, but that's ok. It has 240 pictures in it. Better to go back and re-add 40+ photos than start from scratch.]



I tried to do something that broke it. The whole thing froze up and I had to crash out of it. Now the Gallery I've been working on for the past 3 weeks is just gone. Somebody wake me up out of this nightmare, please.

I'm working on a non-commercial web site. It's a fan site, nothing important to anyone but a few people, but I wanted to put a photo gallery up that would mean something to my fellow fans. I tried Juicebox Lite but realized 2 things immediately. 1) I liked it a lot and 2) I was going to have way more than 50 photos, so I bought Juicebox Pro. I spent the last 3 weeks choosing and getting photos, resizing them (I knew I didn't have to but I wanted them to be somewhat uniform and many of them needed cropping anyway), adding them to the Builder, and a LOT of time putting detailed descriptions on each one. They were very specific photos and each one HAD to have a unique description. Last, moving them around to be in a certain order was important to me. I was almost done, and nearing starting another, separate gallery for something else (to go on the same web site).

The last I looked, I had 284 photos in the Images section. Whenever I wanted to move a picture I would just drag and drop. I uploaded a series of pictures that I wanted to be closer to the top. Instead of dragging and dropping them one by one, I got the brilliant idea to click, Shift, click to choose them all, and drag them all up at once. There were about 10 photos in the series. Oooh, Juicebox didn't like that. After some initial weirdness everything froze and nothing would work. Customize? Nope. Publish? Nope. Gallery New, Open, Save, Preview? No, nothing worked. I couldn't even upload a new picture. After waiting and waiting and trying several times, I had to just close the program.

When I reopened Juicebox, clicked the Open Gallery and tried to click on the jbcore folder, I get "config.xml file not found in the selected Gallery Folder. "

The last time I Published, to test, I put it in a folder called gallery in the folder with my web site files. In that gallery folder are 3 folders (images, jbcore and thumbs). The images folder has most of the images that were in my Gallery, but of course not the ones I had put in since I last Publish tested. The thumbs folder is populated too.

The jbcore folder has one folder (classic) and 4 files (full.html, juicebox.js, juicebox.php and pswd.php). The classic folder has 2 folders (fonts and img, which have things in them I won't list) and one file (theme.css).

Where does config.xml come in, where did it go to, and how can I get my Gallery to open again?

Is the Gallery I worked on for the last 3 weeks a lost cause? Do I need to start from scratch? Thank goodness I have all the photos, but I weep at the amount of time the descriptions will take. All that time, for nothing. Thank goodness I have no life.

Was my original problem because I had TOO many photos in the Gallery
or because I tried to drag and drop too many photos at one time?

If I had too many photos, what is the safe limit? If I know a limit I can keep my eye on the counter.

I just started my new Gallery to have something to do, and my Save is greyed out. Stupid me, I never paid attention to the Save before. I just assumed that testPublishing was like a Save.

Thanks in advance.

Re: Well damn, I broke Juicebox [SOLVED]

I'm glad that you've been able to get JuiceboxBuilder-Pro up and running again.
Thank you for letting me know.

Here are some notes that might help to clarify a couple of things.

Was my original problem because I had TOO many photos in the Gallery or because I tried to drag and drop too many photos at one time?

The problem was likely to be due to adding a large number of images to the gallery at once.
If you are trying to add many images to JuiceboxBuilder-Pro at once, then Adobe AIR (the platform on which JuiceboxBuilder-Pro runs) may not be able to allocate enough memory for the task at hand. Even if your computer has plenty of free RAM, Adobe AIR applications are limited to around 1GB of memory allocation. As you have discovered, the workaround is to add your images in smaller batches.

If I had too many photos, what is the safe limit? If I know a limit I can keep my eye on the counter.

Unfortunately, the safe limit will be dependent on the filesize of the source images so I can't really recommend a maximum number of images to add.
If your source images have similar filesizes, then try adding different numbers of images to a new gallery (so that this test does not interfere with your existing gallery). A little trial and error should soon let you know what is safe.

Where does config.xml come in...

The 'config.xml' file is the gallery's configuration file which stores the gallery's configuration options and the image data.
When a gallery is created with JuiceboxBuilder-Pro, the 'config.xml' file is generated inside the gallery folder (alongside the 'jbcore' folder).

I hope you're able to recreate your gallery without too much trouble.