• Registered: 2012-09-24
  • Posts: 19

Topic: Photoshop CC 2018 degrades resolution of photos

I uploaded photos recently with JB 1.51 and photoshop cc 2018 and noted two things: the dialogue boxes in Jb were fuzzy and not solid in colour and the photos ultimately appearing in Dreamweaver and the on the web were fuzzy (think: jagged edges and fuzziness, not tack-sharp as has always been the case until now). I checked the plug-in in the scripts menu and Adobe said it was updated.  I then downloaded the plug-in from Photoshop 2017 but it returned the same fuzzy photos. I tried Jb 1.50 and experienced the same result.  I have a new camera, a D850, so to test whether that made a difference, I re-did some photos from October.   The result was the same.  It's as if the image captured by the plug-in is too small and so when set to the large dimensions of a photo on the web the sizing is too great, resulting in the jagged edges and all-round fuzzyness.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Photoshop CC 2018 degrades resolution of photos

the dialogue boxes in Jb were fuzzy

I'm not exactly sure what you mean by this. Are you referring to the Juicebox Photoshop Plugin's interface?
If this is fuzzy (as well as your images), then maybe the problem is a graphics driver issue.
Please check that your graphics drivers are up to date.
Also, make sure that your computer is using a display scale of 100% and is not scaling content up or down at a percentage other than 100%.

Do you get the same fuzzy photos when creating a gallery by another method (for example, JuiceboxBuilder-Pro)?

Maybe you could provide a link to your gallery so that I could take a look at it for myself.
Also, if possible, please upload a couple of screenshots so that I can see what you are seeing. (You can attach them to a post here in the forum of upload them to a file sharing service such as Dropbox and provide links.)
Thank you.

  • Registered: 2012-09-24
  • Posts: 19

Re: Photoshop CC 2018 degrades resolution of photos

Here is the same photo as it appears on the web (picmyhorse.com, the aircraft page, 2017 december 14 chili night). The red shirt is not sharp and the fuselage and wing edges aren't either.

Today I compared the image size from an older photo using Juicebox 1.5.0 and photoshop cc 2017 to one under Juicebox 1.5.0 and photoshop cc 2018.  The images both come from Dreamweaver.  The older photo had the following dimensions in photoshop: width 20.8", height 14.0".  The one from photoshop cc 2018 had a width of 14.25" and height of 9.75.  I looked up the actions for each and could see no change in the instructions.

Hope this helps.

  • Registered: 2012-09-24
  • Posts: 19

Re: Photoshop CC 2018 degrades resolution of photos

Steven, I don't see the uploaded photos or the first message sent by me today.  Do I need to send it in a different way?

  • Registered: 2012-09-24
  • Posts: 19

Re: Photoshop CC 2018 degrades resolution of photos

Steven, I uninstalled photoshop 2018 and re-installed photoshop 2017.  I took three photos from bridge and put them into Dreamweaver with Juicebox 1.5.0.  I then uploaded them into my website, www.picmyhorse.com. 

Go to the the aircraft page and click on the  leftmost title "test 01".  There are 3 photos: 20171214-002, 003 and 004.

Next, open the title to the right of "test 01", it's "2017 december 14 chili night".  The first three photos are 20171214-002, 003 and 004.

I see significant differences in clarity between the Test 01 photos and the chili night photos. 

The only difference between the two sets of photos is that test 01 was scripted in photoshop 2017 and chili night was scripted in photoshop 2018.

The photos in Bridge were processed in photoshop 2018.

Earlier, I found that when photoshop 2018 was used for scripting it didn't matter whether I used Juicebox 1.5.1 or 1.5.0;  the clarity was the same: poor.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Photoshop CC 2018 degrades resolution of photos

Exactly the same plugin (with the same scaling routine) is used for both Photoshop CC 2017 and Photoshop CC 2018 so, assuming the settings and source images are the same, then I would certainly expect the output to be the same, too.

I see that the 1st image in your test gallery is larger (1500 x 1000) than the same image in your 'Chili Night' gallery (1024 x 683) so Juicebox has to dynamically resize the image to a different extent in both galleries when they are displayed.

Please double-check the 'Maximum Image Width, px:' and 'Maximum Image Height, px:' values in the script's interface in both Photoshop CC 2017 and Photoshop CC 2018 to make sure that you are using the same values in both programs.

If the source images are the same, the plugin is the same one and the setting are identical then the only other variable is Photoshop itself but I really cannot explain why CC 2017 and CC 2018 would be producing different results.

If you find that you are not getting the results you like from Photoshop CC 2018, then you might like to try creating your galleries by a different method, such as JuiceboxBuilder-Pro or the Juicebox Lightroom Plugin (if you have Adobe Lightroom).
I realise that this might not be as convenient for you as using Photoshop and you might need to change your workflow a little but if the results are improved, then it might be worthwhile.

  • Registered: 2012-09-24
  • Posts: 19

Re: Photoshop CC 2018 degrades resolution of photos

Thanks Steven.  My settings are unchanged so I can only think that cc2018 code is in some way different in its action setting and produces a smaller native image than before. I can deal with it by using cc2017.  I've tried to use Jb Builder Pro but balked at the restriction of 4095 px (as I recall).  My shots are big (Nikon D850) and I confess to laziness as my excuse for using Photoshop's script to get my photos into Dreamweaver with my Jb tags.  I suspect I'll have to change my lazy ways in the future.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Photoshop CC 2018 degrades resolution of photos

I've tried to use Jb Builder Pro but balked at the restriction of 4095 px (as I recall).

Unfortunately, as you are aware, JuiceboxBuilder has a maximum upper limit for the resolution of source images.
Just for clarification (and for any other users reading this thread), JuiceboxBuilder can handle images of no more than 4095px x 4095px when creating a gallery. This is a limitation of Adobe AIR (the platform on which JuiceboxBuilder runs). Adobe AIR uses Adobe Flash Player as its runtime environment and the largest image size which Adobe Flash Player can handle is 16,777,215 pixels. This equates to a square image of 4095 x 4095. Please see this web page for details.

If I discover any reason why the Juicebox Photoshop Plugin should work differently in CC2017 and CC2018, I'll be sure to post back in this thread.

  • Registered: 2012-09-24
  • Posts: 19

Re: Photoshop CC 2018 degrades resolution of photos

Steven, thanks for all of this.  Love your product and really like your support service.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Photoshop CC 2018 degrades resolution of photos

You're welcome!