• Registered: 2015-01-25
  • Posts: 12

Topic: v1.5 Image not showing with accentuated characters [SOLVED]

Hello!

I had galleries with pictures bearing file names with accentuated characters working fine under v 1.4, I updated those existing galleries with the v.1.5 jbcore folder and now the files with an accentuated name is not found anymore. and the gallery shows a blank thumb and the image doesn't show.

New galleries with v 1.5 don't handle accentuated characters in file names either.

See examples:

Gallery 1.4.3.1 working with the accentuated names:
https://tissot.mayenfisch.com/livraison … dex.html#1

Gallery 1.5.0 NOT working with the accentuated names:
https://tissot.mayenfisch.com/livraison … dex.html#1

It would be nice to keep people and place names with their accents. ;-)

Thank You from a country with 3 languages filled with üèöéäàs....

Best regards,

David

  • Registered: 2012-04-24
  • Posts: 5,924

Re: v1.5 Image not showing with accentuated characters [SOLVED]

As far as I am aware, there in no difference in the handling of accented characters between v1.4.3.1 and v1.5.0 so the problem is likely to be caused by something else.

It looks like the first 4 images in your 'PreselectEIv15' gallery (the ones with accented characters) do not exist in their correct locations (or at all) on your web server.
If I try to view the 1st image in your gallery directly in a browser (bypassing Juicebox entirely), I get an error 404 (file not found).

Maybe something happened during the initial upload process that has resulted in the first 4 images not being uploaded to your web server.
Try re-uploading your v1.5.0 gallery's image files and you should hopefully see your images in your v1.5.0 gallery as you do in your v1.4.3.1 gallery.

Also, as an image filename forms part of a URL when uploaded to a web server, it would be wise to use only web-safe characters within image filenames. Please see section 2.3 of this document for details.

Characters that are allowed in a URI but do not have a reserved purpose are called unreserved. These include uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde.

JuiceboxBuilder-Pro can handle all images whose filenames use any or all of these unreserved characters.

Stick to web-safe characters for filenames (rather than accented characters or other non-web-safe characters such as spaces) and continue to use accented characters in your image titles and captions and you should be fine.

  • Registered: 2015-01-25
  • Posts: 12

Re: v1.5 Image not showing with accentuated characters [SOLVED]

Dear Seven,
You are right Juice box is not the issue
Something is different between the original images and thumbs folder uploaded in March 2015 and those uploaded today,

I tried with Filezilla and a web based ftp, something happens... that I cannot see with the files properties, the files are there, but they are somewhat different. I am using a mac, the same one in 2015 and today

From the web based ftp (apache server) I copied to a new location the original thumbs and images with 2 index files linking to the 143 and to the 15 jbcore and using the same original (2015) folder, they both work!
You see that in v15 the download folder icon shows in the button bar

https://tissot-mayenfisch.com/livraison … _v143.html
https://tissot-mayenfisch.com/livraison … x_v15.html

The same with thumbs and images uploaded today: ThEY DO NOT WORK WITH BOTH VERSION
https://tissot-mayenfisch.com/livraison … _v143.html
https://tissot-mayenfisch.com/livraison … x_v15.html

Juicebox is not the problem, Would You know what it might be?

Thank You and best regards,
David

  • Registered: 2015-01-25
  • Posts: 12

Re: v1.5 Image not showing with accentuated characters [SOLVED]

Hello again.

The ftp client being used is the issue!
Filezilla mac 3.24.1 fails to handle the accentuated filenames
the webbased ftp fails

Cyberduck v 5.3.7 succeeded!
news attempt is ok
https://tissot-mayenfisch.com/livraison … 143.html#1
https://tissot-mayenfisch.com/livraison … v15.html#1
Have a nice day!!!

David

  • Registered: 2012-04-24
  • Posts: 5,924

Re: v1.5 Image not showing with accentuated characters [SOLVED]

I'm glad that you've been able to resolve your problem.
Thank you for letting me know.