• Registered: 2013-04-06
  • Posts: 4

Topic: Gallery disappears once uploaded

I'm running a Win 2008 server on AWS. Locally, everything loads fine, but when uploaded to AWS, the gallery disappears. My file structure remained intact during the upload. Any IIS-specific changes needed? Any known issues with AWS?

http://www.liveinthepines.com

Thanks,


njd

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Gallery disappears once uploaded

It looks like there might be a problem with your gallery's 'config.xml' file.
Try opening http://www.liveinthepines.com/config.xml directly in a browser (such as Chrome) and you will see the following error message:

This page contains the following errors:
error on line 122 at column 19: Extra content at the end of the document

Try removing the extra content after the closing </juiceboxgallery> tag to see if this makes a difference.

  • Registered: 2013-04-06
  • Posts: 4

Re: Gallery disappears once uploaded

Thanks for the quick reply. I've appeared to fix the issue to no effect. The XML now loads fine, however the gallery still does not appear.

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Gallery disappears once uploaded

For testing purposes, try expressing your gallery's dimensions as absolute pixel values rather than as percentages, e.g.

<!--START JUICEBOX EMBED-->
<script src="assets/jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "800",
galleryHeight: "600",
backgroundColor: "#222222"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

Also, when using percentage heights, please see the note for Using Percentage Heights in the Embedding Guide.

  • Registered: 2013-04-06
  • Posts: 4

Re: Gallery disappears once uploaded

Just tried that - no effect unfortunately.

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Gallery disappears once uploaded

I have just noticed that there looks to be a problem with your gallery's 'juicebox.js' file on your web server. There is a lot of extraneous content at the end which is likely to be causing your gallery to fail to display.
Try re-uploading your gallery's 'jbcore' folder to ensure that all files are present and correct.

  • Registered: 2013-04-06
  • Posts: 4

Re: Gallery disappears once uploaded

Bingo! Thanks for the help. I'll run a couple tests to see where the junk is getting added.