• Registered: 2012-10-04
  • Posts: 5

Topic: Norton Internet Security

I am running Norton Internet Security 2012. After installing juicebox-lite.exe I get the message that NIS has problems starting, and I am recommended to run their Norton Power Eraser.

The result from a scan with the Power Eraser is, that my shortcut to juicebox-lite.exe is "Bad" i.e. "The item is unsafe and should be removed".

I find this rather peculiar. Do you have a solution?

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Norton Internet Security

There is certainly no malware within the JuiceboxBuilder files.
I have scanned the current 'JuiceboxBuilder-Lite.exe' with virustotal online.
Here are the results. The detection ratio was 0/44 (including Symantec).

Try manually excluding 'JuiceboxBuilder-Lite.exe' from being scanned by Norton. (See this web page for details.)
You could also try deleting the shortcut on your desktop and creating a new one by right-click dragging 'JuiceboxBuilder-Lite.exe' from the 'Program Files/JuiceboxBuilder-Lite/' folder onto your desktop and selecting 'Create shortcuts here'.

  • Registered: 2012-10-04
  • Posts: 5

Re: Norton Internet Security

What an amazing totalscan!

I managed to exclude JuiceboxBuilder-Lite.exe from being scanned, and that seems to have brought back peace.

Thanks!