• Registered: 2016-11-25
  • Posts: 2

Topic: Juicebox Error: Config file not found. [SOLVED]

Hey friends ~
I am getting Juicebox Error: Config file not found.
using JuiceboxBuilder v1.5.0  viewing on Safari 10.0.1 (12602.2.14.0.7)
runs fine on current versions Chrome and Fireox on Mac.

Is there a fix for this?

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Juicebox Error: Config file not found. [SOLVED]

It seems strange that this error message would appear in only certain browsers (but not others).
I would expect such a problem to affect all browsers (or none).

Try clearing your Safari browser's cache before reloading your gallery's web page to see if this helps.
Also, if you have any extensions installed in your Safari browser, try temporarily disabling them to see if this makes a difference.

If you continue to experience difficulties, please post the URL to your gallery's web page so that I can take a look at the problem for myself and hopefully help further.

In the meantime, maybe this FAQ will help:
When I view my gallery I see the message 'Config file not found'. How do I fix this?

  • Registered: 2016-11-25
  • Posts: 2

Re: Juicebox Error: Config file not found. [SOLVED]

Thanks! It is working now! Phew!

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Juicebox Error: Config file not found. [SOLVED]

That's great!
Thank you for letting me know.