• Registered: 2015-12-28
  • Posts: 1

Topic: Autoplay galleries not working on mobile?

Hello guys,

We have set up two autoplay galleries that work great on Desktop.. but do not function correctly on mobile.

Rather then having the functionality working in the embed page, users have to click on the photo and then the functionality works on its own page. We need it to work on the embedded page. Please advise ASAP. thanks!

Links:

http://www.weneedmerch.com/clients.php
http://www.weneedmerch.com/portfolio.php

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Autoplay galleries not working on mobile?

In Small Screen Mode, Juicebox uses the Splash Page by default.
You can disable the Splash Page by setting showSplashPage="NEVER" (in JuiceboxBuilder-Pro's 'Customize -> Splash Page' section).
Alternatively, you could display your galleries in Large Screen Mode (which does not use the Splash Page by default) on all devices by setting screenMode="LARGE" ('Customize -> General').
This should hopefully solve your problem.

More information about Screen Modes and the Splash Page can be found in the Gallery Tour.