• Registered: 2015-10-30
  • Posts: 5

Topic: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

I am using Juicebox on a Drupal 7 install via the Juicebox HTML5 Responsive Image Galleries module. I am trying to get it to show up without thumbs or thumb button, and to do so, I have un-set thumb button via the module UI, and have added the following to the Pro manual config section:
showThumbsOnLoad="FALSE"
showSmallThumbsOnLoad="FALSE"
It does not help, however. I am getting Juicebox, but not able to control it at all it seems. I have a request in via the module support forum:
https://www.drupal.org/node/2604504
If anyone here has any input, however, I would be most grateful. We do have the 5-license Pro version...

Thank you so much!
Kristin Nielsen
http://animals.sandiegozoo.org/animals/reindeer

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

I don't see a Juicebox gallery on your 'reindeer' web page.
It would be much easier for me to help troubleshoot your problem if I could see the problem for myself.
I realise that you may have changed the gallery (being that you have not been able to set up your Juicebox gallery exactly as you like) but, if possible, please recreate the problematic gallery (maybe just on a hidden page somewhere) so that I can take a look and hopefully help further. Thank you.

Incidentally, deselecting the Show Thumbs Button checkbox and setting the following in the Pro Options area should be enough to disable thumbnails.

showThumbsOnLoad="FALSE"
showSmallThumbsOnLoad="FALSE"
showSmallThumbsButton="FALSE"

Also, after making any changes, please be sure to clear your browser's cache before reloading your web page.

3 Reply by knielsen (edited by knielsen 2015-11-02 19:35:14)

  • Registered: 2015-10-30
  • Posts: 5

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

Oh, jeez. I am sorry - I put in the live site rather than the dev one:
http://devanimals.sandiegozoo.org/animals/reindeer
And I have now added the three lines above to the Pro Options area, but it is still not working...

Thank you - sorry I am a ditz.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

Thank you for providing the URL to your gallery's web page.

Your gallery's XML file here:
http://devanimals.sandiegozoo.org/juice … cck_blocks
... contains no Pro Options at all.

Please check that you are adding the Pro Options to the correct gallery.

Otherwise, there is a chance that the Pro Options are not being saved or written to the XML file.
After saving the Pro Options, check that they are still listed in the Drupal interface and not missing.

5 Reply by knielsen (edited by knielsen 2015-11-02 19:59:37)

  • Registered: 2015-10-30
  • Posts: 5

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

I am adding them to the field display settings for that content type... Is this wrong? The options appear there...

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

I am not overly familiar with the Drupal module but it is my understanding that Pro Options should be entered into the 'Juicebox Library - Pro / Manual Config' section of your Drupal Dashboard ('Home -> Administration -> Structure -> Content types -> Article -> Manage Display -> Juicebox settings').
I'm not sure if this helps.

7 Reply by knielsen (edited by knielsen 2015-11-02 21:51:46)

  • Registered: 2015-10-30
  • Posts: 5

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

I have put them there, as well as in the regular settings...
http://devanimals.sandiegozoo.org/sites/all/libraries/juicebox/juicebox_pro_settings.png
Sorry to be a pain in the keister, but if you have any other advice, I would be so grateful!

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

Check the permissions of your gallery's XML file (and all its parent folders) on your web server to see if maybe they are too restrictive (which might prevent new entries from being written to the file).
Default permissions of 755 for folders and 644 for files should be fine.

If the permissions are fine, then I think Ryan over in the Drupal forum might be the best source of help. As the author of the module, he will be much more familiar with its code and functionality than I am.

If I think of anything else which might help, I'll be sure to post back here.

  • Registered: 2015-10-30
  • Posts: 5

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

Here is a public acknowledgement of my idiocy as well as my solution:

Make sure that when you are putting your settings into Drupal, your dev isn't using something other than the Default display settings. I was entering the Pro settings in the wrong display tab.

*bows head in shame*

Thank you for your help and patience, and for a great library!

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Using Juicebox via Drupal Module and cannot be rid of thumbs [SOLVED]

No worries! I'm glad that you've been able to solve your problem.
Thank you for posting back to let me know.