1 Reply by robin

(5 replies, posted in Juicebox-Pro Support)

Ah, I went to work on development and found that, in a browser, if I just refresh it, the splash page doesn't work.  If I open the presentation in a new browser tab, it works.  So maybe that's what I did yesterday, I only refreshed the browser tab.  It works the same on a server after upload.

This isn't a problem once I know about it.

Go to forum: Juicebox-Pro Support

2 Reply by robin

(5 replies, posted in Juicebox-Pro Support)

And, btw, of course it doesn't work in the preview, I should have thought of that.  Doh.

Go to forum: Juicebox-Pro Support

3 Reply by robin

(5 replies, posted in Juicebox-Pro Support)

Well, I'm feeling foolish.  I pulled in a small presentation and set it up the same way, with the same result, it didn't work.  So, I zipped it all up and put it on a server where you could get it.  And then, to make sure I got it all correct, I unzipped it.  And, it worked!

After some dinking around I find that it does NOT work in the preview inside JB, when in the Customize tab.  I apparently never tried it locally in a browser; it works properly there.

Thanks again, and I'm sorry for the bother.

Go to forum: Juicebox-Pro Support

4 Topic by robin

(5 replies, posted in Juicebox-Pro Support)

I've had JB Pro for quite a few years but only now decided to do something requiring an external URL.  I wanted to add a splash page.

I figured just put the image on the directory where the index.html (and config and debug) is and put the name of the file there.  When that didn't work I tried to put the file in every other directory that made any sense, e.g. jbcore.  But JB still doesn't find the file.

I tried setting up an audio with the same result.  It can't find my files.  I didn't try an absolute path because that would then break when uploading to the server (I'm developing locally).

So, my question is how do I reference the path of my file to get JB Pro to find it?

Thanks so much.

Go to forum: Juicebox-Pro Support