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Juicebox Support Forum → Posts by jess.photosmith
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Perfect.
Got it! Thanks.
Great!
BTW: I purchased a Pro license all the way back in 2016 (last time I updated my computer). But, not sure if that license is still valid. I found record of the purchase, but can't find a license code -- if there ever was one.
How do I find that out to be able to re-download Juicebox Pro -- or let me know if I need to repurchase.
Thanks.
Jess Smith
Second part of graphic.
Steven,
Thank you. YES, that is absolutely correct.
I guess I'm a bit dense to not have "seen" that solution on my own.
Anyway, attached below is a graphic explanation of what you laid out, if anyone else is having a similar issue after moving up to MacOS 14 Sonoma and / or Safari 17.1.2
Jess.
Hello Steven,
I appreciate your rapid reply.
However, the important section....
Safari (11 or later):
Pull down the 'Safari' menu and choose 'Preferences'.
Click on the 'Advanced' tab.
Check the box next to 'Show Develop menu in menu bar'.
Close 'Preferences'. The 'Develop' menu will now be visible between Bookmarks and Window menus.
Pull down the 'Develop' menu and choose 'Disable Local File Restrictions'.
.... is out of date for a new Mac running OS 14 and new version of Safari. Those menus and options as described above, are not there.
Wondering if you could take a look on a newer system / Safari, and let me know if there is still a solution for this.
I have been using Juicebox Lite as a Lightroom Plug-In for years, very successfully, to make image Galleries that I can host to clients through AWS.
Former MacBook Pro - 15" 2016
OS Upgrade Limited to Mac OS 12.7.1 (Monterey)
Safari 17.1
New MacBook Pro - 14" 2023 M2-Max
Running Mac OS 14.1.2 (Sonoma)
Safari 17.1.2
Old MacBook can open any of the Galleries I have stored locally on my internal SSD with no issue.
New MacBook CANNOT open the Galleries LOCALLY, and shows this alert: JuiceBox Error: Config File Not Found.
The same Galleries opened from the version stored on AWS opens fine on new MacBook, just an issue with opening them locally.
Seems like I'm missing a setting or something on the New MacBook.
Any ideas or suggestions to try?
Wow, OK, if I just took a minute. Anyway, answering my own question, here are instructions in case anyone else is is "slow" as me:
Here's how to enable the hidden Develop menu in Safari:
Pull down the “Safari” menu and choose “Preferences”
Click on the “Advanced” tab.
Check the box next to “Show Develop menu in menu bar”
Close Preferences, the Develop menu will now be visible between Bookmarks and Window menus.
After that, I chose the appropriate menu item in the Develop menu, and Local viewing of Galleries is now back.
Hello Steven,
Thanks for the reply and explanation. That certainly explains the behavior I was seeing. However, there is no obvious "Develop" menu, where I can "Disable Local File Restrictions." Likely more something that is done under the hood, which I am not sure I know how to do that. Also, not sure by your reply if Juicebox plans to modify their programing to accommodate this new security protocol -- if that is even possible. For now, I will keep Firefox around just for the purpose of local preview of the Galleries.
I ran the update on Safari to 11.0, directly before building a new Gallery with Juicebox Pro v1.5.1, using Lightroom Plugin.
After building the Gallery, and before uploading it, I always check it locally, to see if all is the way it should be.
I get this error in Safari, when opening the Gallery locally:
Juicebox Error: Config file not found.
So, I also tried several existing galleries that had been built previously, all with same error.
I found Safari could open the uploaded version just fine, and all others I have online on my server.
I’m concluding that something new in Safari 11.0 is wrong, or perhaps something went wrong in the update process. BTW, the local files open just fine in Firefox.
Any thoughts on how I should proceed? Should I restore Mac OS System software?
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