1 Reply by grant_hargreaves

(2 replies, posted in Juicebox-Pro Support)

Thanks very much Steven, it was simply the compatibility view in IE10 as you suggested, wish they were all that simple to resolve.

The issue still exists in IE8, so thanks for the suggestion on the different caption background colour. I've previously tried that and know it works.

Very much appreciate the assistance.
Grant

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2 Topic by grant_hargreaves

(2 replies, posted in Juicebox-Pro Support)

Hi - I'm completely stumped, any thoughts on what might be going on here? I haven't been able to find any other threads related to this topic.

Thanks
Grant

Using pro v1.3.2 and configuring what is supposed to be a transparent caption background colour (captionBackColor="rgba(255,255,255,0)"). Works fine on all browsers I've tested with except IE, where my caption background is a solid block of white, i.e. anything but transparent, and I can't see the caption.

It works fine in Safari, Firefox, Chrome, Opera and also in IE locally before I upload to my host server (smartyhost). I'm certain it used to work fine on IE until recently too.

Config is as follows :-

    backgroundColor="rgba(191,221,237,1)"
    thumbsPosition="LEFT"
    maxThumbColumns="1"
    maxThumbRows="6"
    showImageNumber="false"
    captionPosition="BELOW_IMAGE"
    captionHAlign="CENTER"
    maxCaptionHeight="40"
    captionBackColor="rgba(255,255,255,0)"
    enableAutoPlay="true"
    autoPlayOnLoad="true"
    showAutoPlayStatus="false"
    showOpenButton="false"
    showExpandButton="false"
    showThumbsButton="false"
    thumbFrameColor="rgba(255,255,255,1)"
    imageShadowColor="rgba(0,0,0,0)"
    imageTransitionType="FADE"
    imageTransitionTime="1"
    useFullscreenExpand="true"
    enableLooping="true"
    frameWidth="10"
    imageShadowBlur="0"
    thumbFrameWidth="3"
    thumbHoverFrameWidth="5"
    thumbSelectedFrameWidth="5"

My test gallery is here ...
http://www.wunderkindphoto.com.au/testg … index.html

Any help greatly appreciated.

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