1,676 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

Is the plugin available on the wordpress plugins repository ?

No. WP-Juicebox is hosted only on our own web site. You can download the plugin from its support page here.
Instructions for installing and using the plugin can be found on the same page.

And is it compatible with the wordpress version 4.7.3. ?

Yes. The pugin's 'readme.txt' file has a 'Tested up to: 4.7.2' tag but this is only because 4.7.2 was the most recent version of WordPress when the current version of the plugin was released. The plugin has been tested with (and is compatible with) WordPress 4.7.3.

Go to forum: Juicebox-Lite Support

1,677 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Lite Support)

Problem resolved via email.
Issue was due to incorrect post id in gallery configuration file.
Solution was to edit the post containing the gallery and click 'Update'.

Go to forum: Juicebox-Lite Support

1,678 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

1
How can I upgrade the galleries I have created with the Lite version, without having to retype all the Captions?
Can I open the lite version galleries in the Pro version and maintain the captions but be able to change the location to below image from overlay? and also add the Back button feature.

You can upgrade a Lite gallery to Pro by either of the following methods:
(1) Open the Lite gallery in JuiceboxBuilder-Pro(click the 'Open Gallery...' button on the 'Start' tab and select the gallery folder) and re-save it on the 'Publish' tab.
... or:
(2) Replace your Lite gallery's 'jbcore' folder with the Pro version from the Juicebox-Pro download zip file ('juicebox_pro_1.5.1/web/jbcore').

All image titles and captions will be preserved using either of the methods above.
If you open your Lite gallery with JuiceboxBuilder-Pro, you can change any of the configuration options (such as the Back Button options) on the 'Customization' tab before re-saving your gallery.

2
Where in the Pro version can I get rid of the button: Open Image in new window?

Deselect the Show Open Button checkbox in JuiceboxBuilder-Pro's 'Customize -> Lite' section.

3
The embedded Code, I have never used and I wonder why it is working with out it and what the benefits are from using it?
I am not sure where I would insert it if I had to use it?

You would use the embedding code to insert your gallery into an existing web page alongside other content.
All galleries need to be embedded into a web page. The 'index.html' files created by JuiceboxBuilder use the embedding code to embed the galleries into web pages of their own (with no other content on the web pages). If you open one of your gallery's 'index.html' pages in a plain text editor, you'll see the embedding code there.

4.
Any way to retain the custom settings for the next gallery I will be creating. It seams to go back to the default settings if I close Juicebox and re-open it?  Could it maintain the last settings used?

You can save a combination of configuration options as a 'Preset' ('Presets -> Save Preset...' from the drop down menu at the top). You can then load this preset (to set all your custom configuration options at once and save you from having to set them all individually) via 'Presets -> Load Preset...'.
Please see the 'Presets' section of the JuiceboxBuilder-Pro User Guide for more information.

Go to forum: Juicebox-Pro Support

1,679 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

I'm glad you've got it working.
Thank you for letting me know.

Go to forum: Juicebox-Pro Support

1,680 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

The 'juicebox.js' file must be loaded on its own from within the gallery's 'jbcore' folder. Juicebox looks for a separate <script> tag on the embedding page loading the 'juicebox.js' file in order to determine the location of the 'jbcore' folder (in turn, to load other resource files from within the 'jbcore' folder).

It is not possible to combine the code from the 'juicebox.js' file along with other JavaScript files in one larger combined file. (It sounds like this is what 'Combine Js Plus' does.) As you have discovered, this will break Juicebox galleries.

Go to forum: Juicebox-Pro Support

1,681 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Lite Support)

You're welcome.

Go to forum: Juicebox-Lite Support

1,682 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Lite Support)

1.   Can I also change the caption font, size and bold beside the location?

Yes. The gallery font face can be changed via the galleryFontFace configuration option (Pro only). A short description of this option can be found in the General section of the Config Options page.
To change font sizes (and to use other styling such as bold), you can use HTML formatting in individual captions or CSS (to change the font size of all captions globally). Please see this forum post for details.

2.   Can I delete any of the buttons on the top right side of the page. f.inst. I would not want the email button and others?

Yes. You can choose which buttons you'd like to display on your gallery's Button Bar. Each button can be displayed (or hidden) individually. Please see the Button Bar section for details.

3.   If the caption is below the image, will it still show in full screen mode? The caption is often hard to read if it is located  on       top of the image.

Yes. Captions are still displayed in fullscreen mode. (Juicebox-Pro uses the same captionPosition value for both normal and fullscreen modes.) Try viewing this demo gallery and clinking the expand button to go fullscreen and you'll still see the captions.

4.   Does the music in the demo come included with the Pro version?

No.

5    Can you also replace the music with any other?

Yes. You can choose whatever audio track you like (subject to copyright). Please see the Adding Audio support section for details.

For reference, a list of all configuration options can be found here and the home page for our online support is here.

Go to forum: Juicebox-Lite Support

1,683 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

When using Fotomoto in conjunction with Juicebox-Pro, all that is done at Juicebox-Pro's end is to include your fotomotoStoreId as a configuration option. Everything else is handled at Fotomoto's end.
I've found this quote from a Fotomoto help page (dated 2 October 2012) but it looks like the alternative payment methods have not yet been implemented.

For now, we will be offering PayPal and Stripe as payment methods, but over time we will offer more payment methods (Amazon Payments, Google Checkout, and possibly others such as Moneybookers).

Maybe you could contact Fotomoto to see if or when these alternatives might be available.
In the meantime, it looks like you might need to work with what Fotomoto has to offer or perhaps use an alternative e-commerce solution.
Juicebox-Pro provides the ability to link each image in a gallery to a unique purchase URL (which is opened when the Shopping Cart icon is clicked). Please see the Using Custom Purchase URLs support section for details.

Go to forum: Juicebox-Pro Support

1,684 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

You're welcome.

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1,685 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

You're welcome!
I'm glad to hear that clearing your browser cache has helped.
Thank you for letting me know.

Go to forum: Juicebox-Pro Support

1,686 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Unfortunately, it is not possible to change the Email Button's body text. The text is buried deep within the 'juicebox.js' file which is obfuscated and cannot be modified.
We plan to make it possible for users to translate "Regarding image" and "in gallery" (via the languageList configuration option) in the next version of Juicebox-Pro but, as far as I am aware, there are no plans to allow the entire text to be substituted.

The best I can suggest at the moment is that you either:
(1) Suggest your idea (to be able to replace the Email Button's body text) for a future version in the Feature Requests forum thread. This keeps all the ideas together and ensures that they are not overlooked by the developers.
... or:
(2) Override the Email Button and create your own 'mailto' link (with your own custom body text) as suggested in this forum post. (Please note that modifications such as this which override Juicebox's own built-in functionality are not officially supported and while you are free to try them, you might find that you encounter unforeseen knock-on problems which might need to be tackled along the way.)

Go to forum: Juicebox-Pro Support

1,687 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Lite Support)

I was looking at a 13 page document which I downloaded...

I'm not sure what document you are referring to but, as far as I am aware, the Juicebox configuration options have only ever been listed on the Config Options page and the Lite Options have always had their own section (separate from all other sections which are marked as 'PRO' in the side menu and next to each section's heading).

... and on the last page it gave the Caption Options...

The Config Options page may have changed slightly since Juicebox was first released (5 years ago) but I'm pretty sure the Caption Options section has never been at the foot of the Config Options page and captionPosition has never been a Lite option.

In any case, the current documentation on the Config Options page is correct and, unfortunately, captionPosition is a Pro option which is not supported by Juicebox-Lite.

I hope this helps to clarify things.

Go to forum: Juicebox-Lite Support

1,688 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

1. When I view your gallery on my own iOS mobile device, I see the Splash Page (rather than a thumbnail page showing a grid of thumbnails). If you have changed your gallery's configuration options recently, try clearing your browser's cache before reloading your gallery's web page to ensure that your browser is fetching the latest gallery files from your server (instead of perhaps using older cached versions).

2. After a gallery has been expanded from the Splash Page, the user can click the Expand/Close Button (on the gallery's Button Bar) to return to the embedding page. Just be sure to set showExpandButton="TRUE" (in JuiceboxBuilder-Pro's 'Customize -> Lite' section). You'll also need to make sure that you do not set buttonBarPosition="NONE" ('Customize -> Button Bar'). You can see the Expand/Close button in the top right corner after expanding this demo gallery from its Splash Page.

3. It can sometimes be difficult to scroll past an embedded gallery. If you initiate a scrolling swipe on a gallery, then unless you are very precise with your up or down motion, the gesture may be interpreted by Juicebox as the start of a navigation swipe (to go 'previous' or 'next' on a thumbnail page or a main image). This will not be a problem when the Splash Page is displayed. It may only be a problem when the gallery is embedded without the Splash Page (screenMode="LARGE" or showSplashPage="NEVER").

4. captionPosition is a Large Screen Mode configuration option only. (This is noted in the description for captionPosition in the Caption Options section of the Config Options page). In Small Screen Mode (on mobile devices), captionPosition is always set to OVERLAY (where the caption area sits at the foot of the gallery and spans the width of the gallery). This gives the captions as much room as possible on mobile devices.

I notice that your gallery currently uses Juicebox-Pro v1.4.3.2. You might like to try upgrading your gallery to the latest version (v1.5.0) as many bugs have been fixed (and new features introduced) since v1.4.3.2. (Depending on the mobile device you are using to view your galleries, this might help with your first query above.) For reference, a list of changes between versions can be found on the Version History page. Full instructions on how to download the current version and upgrade existing galleries can be found on the Upgrading Juicebox support page.

Go to forum: Juicebox-Pro Support

1,689 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Thank you very much.

You're welcome.

Problem solved

That's great! Thank you for letting me know.

Go to forum: Juicebox-Pro Support

1,690 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Lite Support)

No problem.
I have replied to your caption query here.

Go to forum: Juicebox-Lite Support

1,691 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Lite Support)

captionPosition is a Pro configuration option which is not supported by Juicebox-Lite (the free version).
In Juicebox-Lite, the default value for captionPosition (OVERLAY_IMAGE) is always used.
Juicebox-Lite supports only the Lite Options listed in the Config Options page.

I hope this helps to clarify things.

If you like, Juicebox-Pro can be purchased from the download page here.
As well as having access to all Pro configuration options, Pro galleries have no image limit (Lite galleries are limited to 50 images) and no branding (Lite galleries feature a Juicebox logo in the lower right corner).

Go to forum: Juicebox-Lite Support

1,692 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

If you are using JuiceboxBuilder-Pro to create or edit your gallery, then you can clear all image titles at once by going to 'Images -> Titles -> Use None' from the drop-down menu at the top. (You can do likewise for the image captions via 'Images -> Captions -> Use None'.)
Then just re-save your gallery on the 'Publish' tab afterwards.

If you want to prevent the entire caption area from being displayed in the gallery, then set captionPosition="NONE" (in JuiceboxBuilder-Pro's 'Customize -> Caption' section).

Go to forum: Juicebox-Pro Support

1,693 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Lite Support)

Where do I see the response to my previous post?

All responses to a post are displayed beneath each other (in chronological order).

It would be great if there was a way to go back to the album list after you have sequenced through all the pictures of any album. Any ideas how to do that? Where do you put the link to the album list on each album?

If you have Juicebox-Pro, you could use the Back Button to include a link to any web page you like (via the backButtonUrl configuration option).
You can see the Back Button in action in the top-left corner of this demo gallery.
For reference, a list of all Back Button configuration options can be found here.

Please note that the Back Button is a Pro feature which is not supported by Juicebox-Lite (the free version).
However, you can include links in a Juicebox-Lite gallery by using HTML formatting within either the Gallery Title or image titles/captions as noted in the following FAQs.
How do I add HTML formatting to image captions and titles?
How do I add HTML formatting to the Gallery Title or Back Button?

For example, a link in an image caption might look something like this:

<caption><![CDATA[<a href="http://www.example.com/index.html">Click here.</a>]]></caption>

In JuiceboxBuilder-Lite, you would just need to enter:

<a href="http://www.example.com/index.html">Click here.</a>

... JuiceboxBuilder-Lite will add the <caption> and CDATA tags when the caption is written to the gallery's 'config.xml' file.

Alternatively, instead of having a list of galleries on a separate page, you might like to have the list always visible and have your links display the chosen gallery (alongside the list).
Take a look at 'Switching between Multiple Galleries using JavaScript' in the Embedding Multiple Galleries support section.
You'll see there are links (which are always visible) to 2 different galleries and the gallery being displayed on the page can be selected (and changed) by clicking the links.
You can view the source of the web page in your browser and copy/modify the code to suit your own needs.
(You might also like to take a look at 'Using a Resizable Gallery with a Header'. The examples here use separate pages for each gallery but the navigation menu is duplicated on each page alongside the galleries.)
The multiple gallery examples all work equally well for both Juicebox-Lite and Juicebox-Pro.

I hope this helps and points you in the right direction.

Go to forum: Juicebox-Lite Support

1,694 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Thanks for the very full and helpful reply.

You're welcome.
I hope you're able to work something out.

Go to forum: Juicebox-Pro Support

1,695 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

If you want to have a collaborative gallery, then the easiest way to do it might be to create a Flickr account to store the gallery's images, create a Juicebox gallery to display the images form this Flickr account and give all the potential image providers the login details for the Flickr account (so that they can upload images and add titles and captions via the Flickr interface). Obviously, this does not allow casual visitors to your web site to upload images to your gallery but allowing this might pose a security risk (see my notes below).

If you did not want to use Flickr, then you could use perhaps purchase Showkase and use it in its Gallery Manager theme to manage a gallery online via a web browser interface. Again, you'd need to give people access to the Showkase admin section. People could then add images (and titles and captions) to existing galleries via the Showkase interface (which you can check out by logging into the Live Demo Admin).

Alternatively, you would have to somehow provide a web interface so that:
(1) Users could upload images.
(2) User could add titles and captions.
(3) Have the gallery's XML file updated accordingly.

Unfortunately, this is not available in Juicebox-Pro and, although technically possible to achieve manually (perhaps using a third-party library for image uploading, for example), it would be a complex and time-consuming task to provide such functionality and knowledge of a server-side scripting language (such as PHP) would likely be required.
Also, you would probably need some kind of security measure. Flickr and Showkase require login details but if you just provided some kind of upload module on a web page, it might be open to abuse and visitors to your web site would be able to upload whatever images they like to your server and gallery.

You could perhaps circumvent #3 above by having Juicebox display images from a designated folder on your server so that the gallery's XML data is always generated dynamically when the gallery is displayed (and a static XML file does not have to be updated each time images are added). Please see this forum post for details.

You could also have image titles and captions embedded in the images (as EXIF or IPTC data) so that they do not need to typed in separately.
The PHP script that lists the images in the designated folder could also extract the image titles and captions. (Again, in-depth knowledge of PHP would be required.)
If you wanted to allow anyone to upload images, then it is perhaps unlikely that they would already have titles and captions embedded in their images and you might still want to provide a way for them to be able to enter them manually.

Either way, it would be a huge task to undertake.

Unfortunately, I'm not aware of any ready-made package that might make this any easier to implement. I'd just need to try a web search and see what comes up.

I don't know if my Flickr suggestion above is perhaps an option (I'm not sure if you want to allow only a certain group of people to be able to add images to a gallery or if you want to extend this ability to anyone who visits your web site) but it's certainly the easiest to implement.

Go to forum: Juicebox-Pro Support

1,696 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Unfortunately, the link you provided returns an error 404 (file not found) so I'm currently unable to take a look at the problem live on your website.

Assuming that everything is set up OK on Fotomoto's own website, then if you are using WP-Juicebox (the Juicebox plugin for WordPress), all you need to do is:
(1) Upgrade the plugin from Juicebox-Lite to Juicebox-Pro following the 'Upgrading to Juicebox-Pro' instructions here.
(2) Enter fotomotoStoreId="0123456789abcdef0123456789abcdef01234567" (using your own Fotomoto Store Id) into the 'Pro Options' text area of the gallery settings window.

If you are not using WP-Juicebox, then just ensure that you set your fotomotoStoreId as a Pro configuration option in your gallery (for example in JuiceboxBuilder-Pro's 'Customize -> Sharing' section).

Either way, there is no need to use the Fotomoto plugin for WordPress. (It does not work in conjunction with WP-Juicebox and is not required at all for the Fotomoto functionality built-in to Juicebox-Pro.)

I hope this helps.
However, if you continue to experience difficulties, please post back with a working link to your gallery's web page and I'll take a look at the problem and hopefully be able to help further.
Thank you.

Edit:
I've just found your gallery (at 'art-work').
Your fotomotoStoreId configuration option is set correctly in your gallery (although I do not know if the actual store id is correct).
Please check that the id is correct and that you have the correct domain name set up in your Fotomoto account. These are the most likely factors to be causing your problem.
(Also, it is not necessary to have the Fotomoto plugin installed for Fotomoto functionality within Juicebox-Pro so you should be able to safely uninstall it unless you are using it elsewhere within your WordPress site.)

Go to forum: Juicebox-Pro Support

1,697 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Unfortunately, this is not possible.
Juicebox uses just one set of configuration options for both normal and expanded modes and there is only one imageScaleMode option which is used for both. Also, it is not possible to change the value of a configuration option after a gallery has been loaded.

However, you might like to suggest this in the Feature Requests forum thread.
I do not know the likelihood of any suggestions being implemented in future versions but posting there keeps all the ideas together and ensures that they are not overlooked by the developers.
Thank you.

Go to forum: Juicebox-Pro Support

1,698 Reply by Steven @ Juicebox

(8 replies, posted in Juicebox-Pro Support)

@th_giger

Thank you for sharing your workaround, although my own tests show that it may not work for all cases. (I have a test gallery which still displays a horizontal scroll bar when closing the expanded gallery via the ESC key.)
Hopefully it will help some users, though.

Go to forum: Juicebox-Pro Support

1,699 Reply by Steven @ Juicebox

(10 replies, posted in Juicebox-Pro Support)

@studio tissot mayenfisch

The PHP code provided by the original poster is just racerx2oo3's way of dynamically generating a gallery's 'config.xml' file.
It is not actually part of the suggestion (to have the purchaseURL open in a modal popup). In fact, PHP is not required at all.

To see my code in action, just create a sample gallery with JuiceboxBuilder-Pro, add some purchaseURLs to the gallery's 'config.xml' file (you'll need to do this manually in a plain text editor... please see here for details) and replace the gallery's embedding code in the 'index.html' file with the code I posted above.

Go to forum: Juicebox-Pro Support

1,700 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Lite Support)

@Almalutz

I'm glad to hear that you've been able to resolve your problem.
Please feel free to share your solution so that other can benefit from your experience.
Thank you.

Go to forum: Juicebox-Lite Support