However, if I mouseover the email button after uploading, the text "Go Back" appears, and I cannot find where to change it.
You can change the rollover tooltip text using the languageList configuration option. Please see here for details.
Change the default 'Go Back' text to whatever you like and add the languageList configuration option as an attribute to the opening <juiceboxgallery> tag in your gallery's XML file.
For example:
<juiceboxgallery
galleryTitle="Juicebox-Pro Gallery"
languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Next Image|Previous Image|Play Audio|Pause Audio|Show Information|Hide Information|Start AutoPlay|Stop AutoPlay|AutoPlay ON|AutoPlay OFF|Email|Buy this Image|Share on Facebook|Share on Twitter|Share on Google+|Share on Pinterest|Share on Tumblr|of"
>I wrote "email" in the back button text box too.
The backButtonText configuration option is only for use when using text for the Back Button instead of an icon (not for the rollover text which is handled by the languageList configuration option).
The second issue is that nothing happens when I click the link in chrome
Please post the URL to your gallery so that I can take a look for myself and help further.