Thank you for pointing this out. I have notified the developers.

Try increasing your gallery's maxCaptionHeight from its current value of 80 to perhaps its default value of 120.

This will be fixed in the next version of Juicebox-Pro. (The gallery title will not be displayed in Small Screen Mode if galleryTitlePosition="NONE".)

This is by design to maximize the amount of space available for thumbnails on small screen devices.

Thank you for the suggestion.
We use rollover tooltip text for many input field labels in Showkase, another one of our products which you might be interested in. For more information on the differences between svManager and Showkase, please see here.

Your test gallery URL leads to an error 404 (file not found).
Please check your URL and post back. Thank you.

The fact that the converted gallery does not have a 'jbcore' folder is, indeed, a problem.

I have just downloaded the 'gallery.xml' file (from the URL you provided) and the first image and thumbnail in the gallery, placed them in a test SimpleViewer-Pro v2.3.0 gallery (the same version of SimpleViewer that your brother uses) and converted the gallery to a Juicebox-Pro gallery successfully (on a PC) with no problem. The 'jbcore' folder was created, the 'gallery.xml' file was renamed to 'config.xml' and the captions were converted successfully, too.
I do not know what might be preventing your brothers galleries from converting successfully.

At teh moment, all I can suggest is that you both make sure that your JuiceboxBuilder-Pro installations are up-to-date (v1.3.3).
If necessary, instructions for upgrading can be found here.

It would certainly help if I had access to a complete gallery folder which fails to convert successfully. It may differ from the one I constructed manually from files in the URL you posted.
Please zip and upload one of the galleries that fails to convert successfully so that I can download it and try the conversion for myself. Thank you.

Please check your email. I have sent you a message.
Thank you.

I have just tried converting a SimpleViewer (v2.3.1) gallery to a Juicebox gallery using JuiceboxBuilder-Pro (v1.3.3) and it seems to work OK for me.
The image captions from the SimpleViewer gallery are translated to the image captions in the Juicebox gallery.
(The image titles in the Juicebox gallery are blank because SimpleViewer does not support image titles.)

Please check your converted gallery's 'config.xml' file (open it in a plain text editor) to see if the image captions are really there or not. If you like, you could post the URL to your gallery so that I could take a look and help further.

Better still, if you are willing, you could zip your original SimpleViewer gallery and upload it somewhere for me to download so that I could try the process for myself with your own gallery and determine exactly what the cause of the problem is.

It may also help to know what version of SimpleViewer your original galleries are.
Thank you.

As you have discovered, any options that you include which do not have names and values separated by a '=' sign will be stripped out.

themeUrl is a special case and is not a 'regular' Pro Option.
It must be set in the embedding code (as noted here).

If you want to incorporate a custom theme within WP-Juicebox, then you will need to modify the plugin's 'wp-juicebox.php' file.
Open the file in a plain text editor, scroll down to line 244 and just after the opening new juicebox({ line, add the following:

themeUrl:"snowboard/theme.css",

... ensuring that the path to your 'theme.css' file is correct.
Please note that the line number above refers to the current version of WP-Juicebox (v1.3.3.1).

The Theming Guide is certainly the best source of information regarding customizing Juicebox beyond what can be achieved with the available configuration options. Unfortunately, there is no tutorial for modifying the Juicebox CSS. If you wish to edit any of the CSS, then the best way to find out which classes you may need to change would be to use a browser's developer tools.
You are certainly free to modify the CSS as you like but please bear in mind that the stock 'theme.css' file within the Juicebox 'jbcore' folder' may change from version to version and with each new release, you may find that you have to incorporate your changes into a new CSS file. (This is why we try to accommodate most users' needs with configuration options and vector icons without the need to modify any CSS.)

A browser will usually display the URL of the page currently being displayed.
It is not possible within Juicebox to prevent a browser from displaying the URL of page which has been linked to.
For more information on the topic, please try a web search with terms such as 'URL masking' and 'link cloaking'.

If you want your navigation menu to appear and disappear when the user hovers over the container, then you will need to implement either a CSS solution (such as on this web page) or a JavaScript/jQuery solution (such as on this web page).

In order for your links to be active, your navigation menu needs to be stacked on top of the gallery by assigning it a large z-index value.

For a solution to both problems, try using the following CSS on your web page (in addition to your own CSS from your post above):

#wrap {
    position: fixed;
    top: 7%;
    width: 100%;
    height: 7%;
}
#wrap, #navigation, #navigation a {
    z-index: 9999;
}
#navigation {
    display: none;
}
#wrap:hover #navigation {
    display: block;
}

... and then use HTML code such as the following for your navigation menu:

<div id="wrap">
    <div id="navigation" >
        <a href="../home/index.html" >|   home</a>
        <a href="../wedding/index.html" >|   wedding</a>
    </div>
</div>

Yes. That is correct. Juicebox comes with its own version of jQuery bundled within the 'juicebox.js' file.
In doing so, we know that Juicebox will work.
Otherwise, we would have to rely on users including jQuery in their web pages (a further step in the embedding process) and we could not guarantee that the version of jQuery that the user uses does not have any bugs in it which would result in the Juicebox gallery failing to function correctly.

You might think that it would be OK to just use the the version of jQuery which comes bundled within the 'juicebox.js' file to save you from loading a separate version of jQuery in your web page.
However, if Juicebox ever changes its version of jQuery or strips out any jQuery functionality or changes its built-in JavaScript library completely, then your web page may break. Therefore, if your web page requires jQuery for anything other than Juicebox, I would recommend that you continue to load jQuery separately in your page.

No. There is no version of the 'juicebox.js' file available without jQuery included.

For other users reading this thread, in order to install a new version of JuiceboxBuilder-Pro, it is necessary to first uninstall any existing version.
Uninstall your existing JuiceboxBuilder-Pro version as follows:
Windows: Use the uninstaller in the 'Control Panel -> Programs -> Uninstall a program' list.
Mac: Delete the 'JuiceboxBuilder-Pro' file from the Applications folder and then empty your Trash afterwards.

If you have any version of JuiceboxBuilder-Pro on an external hard drive attached to your computer, please detach the drive before running the 'JuiceboxBuilder-Pro.air' installation file.

Also, please make sure that your version of Adobe AIR is also up-to-date.
The current version can be downloaded from here.

If this does not work, then in between uninstalling and reinstalling JuiceboxBuilder-Pro, try deleting the following folder manually:
Mac: /Users/your_username/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro
Windows (XP): C:\Documents and Settings\your_username\Application Data\Adobe\AIR\ELS\JuiceboxBuilder-Pro
Windows (Vista, Win 7, Win 8): C:\Users\your_username\AppData\Roaming\Adobe\AIR\ELS\JuiceboxBuilder-Pro

I'm not sure what you mean by this. Could you please explain further?
Do you want the link to open in a new tab or window rather than in the same page?
If so, use the target="blank" attribute in your link, for example:

<a href="http://www.example.com/index.html" target="_blank">Link text goes here</a>

It is not possible to position a caption relative to the top of the main image.
However, you can set the height for a caption (depending on the value of captionPosition) with the maxCaptionHeight configuration options (in JuiceboxBuilder-Pro's 'Customize -> Caption' section).

If the caption is positioned on the overlay (captionPosition is set to either OVERLAY or OVERLAY_IMAGE), then you can control when the overlay is displayed with the showImageOverlay option (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section) which can be set to AUTO (on hover), ALWAYS or NEVER.

Yes. For example, you could enter options such as the following into a gallery's Pro Options text area:

backButtonPosition="TOP"
backButtonUseIcon="TRUE"
backButtonUrl="http://www.example.com/index.html"

Please note that WP-Juicebox strips out any Lite Options which are entered into the Pro Options text area to avoid duplicate entries in the gallery's XML file. Lite Options can be set in the gallery settings window via the individual controls.

You can certainly change your WordPress theme and this will change the look and feel of your WordPress pages. However, no matter what theme you choose, your Juicebox galleries should remain constant (and can be modified in the gallery settings window).
If you want to see how a gallery looks when using certain configuration options, then try using JuiceboxBuilder-Pro on your computer. It supports all Pro Options via individual controls and has a live preview window which shows you how your gallery looks as you make changes. If you want to replicate a particular layout, then you can save the gallery (on JuiceboxBuilder-Pro's 'Publish' tab), open the gallery's XML file in a plain text editor, copy the configuration options and paste them into a WP-Juicebox gallery's Pro Options text area.

It would not be possible to implement a solution within WP-Juicebox (without re-writing the plugin) but you could do the following with a standalone gallery.

(1) Listen for a change in the user's browser window size using JavaScript.
(2) Determine the new width of the user's browser window.
(3) If a specified width threshold has been crossed, then reload the gallery setting the new configuration options in the embedding code.

For example, create a sample gallery with JuiceboxBuilder-Pro and replace the gallery's 'index.html' page with the following code:

<!DOCTYPE html>
<html lang="en">
    <head>
        <meta charset="utf-8" />
        <meta name="apple-mobile-web-app-capable" content="yes" />
        <style type="text/css">
            body {
                margin: 0px;
            }
        </style>
        <script type="text/javascript" src="jbcore/juicebox.js"></script>
        <script type="text/javascript">
            var a = '3', b = '3', c = 'LEFT', thresholdWidth = 600;
            function loadGallery(a, b, c) {
                new juicebox({
                    containerId: 'juicebox-container',
                    maxThumbColumns: a,
                    maxThumbRows: b,
                    thumbsPosition: c
                });
            }
            function thumbsStatus() {
                var windowWidth = window.innerWidth ? window.innerWidth : $(window).width();
                if (windowWidth < thresholdWidth && c === 'LEFT' ) {
                    a = '10';
                    b = '1';
                    c = 'BOTTOM';
                    loadGallery(a, b, c);
                }
                if (windowWidth >= thresholdWidth && c === 'BOTTOM') {
                    a = '3';
                    b = '3';
                    c = 'LEFT';
                    loadGallery(a, b, c);
                }
            }
            $(document).ready(function() {
                thumbsStatus();
                $(window).on('resize', thumbsStatus);
                loadGallery(a, b, c);
            });
        </script>
        <title>Test</title>
    </head>
    <body>
        <div id="juicebox-container"></div>
    </body>
</html>

Thank you for providing the URL to your gallery.

It look like the problem happens when captionPosition="BELOW_IMAGE" and the image is displayed fullsize (ie. when the browser window is large enough that the image does not need to be dynamically rescaled by Juicebox).
If you shrink your browser window so that the image is dynamically rescaled by Juicebox, then you should see the link become active.

I have logged a bug report with the developers and this should hopefully be fixed in the next version.
In the meantime, possible workarounds would be to try one of the following:
(1) Change the captionPosition.
(2) Change the imageScaleMode.
(3) Ensure that your images are large enough that they would need to be scaled down by Juicebox to fit within your gallery's image area.