3,051

(1 replies, posted in Juicebox-Lite Support)

You can upload as many Juicebox-Lite galleries to as many domains as you like.
If you have Juicebox-Pro, then you would need a license for each domain you upload Juicebox-Pro galleries to.

3,052

(5 replies, posted in Juicebox-Lite Support)

In order for a Juicebox-Pro gallery to display a Flickr Set, you would define the Set Id using the flickrSetId configuration option in the gallery's embedding code.
For example:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId: "juicebox-container",
        galleryWidth: "100%",
        galleryHeight: "100%",
        backgroundColor: "#222222",
        useFlickr: "TRUE",
        flickrSetId: "72157645547079035"
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

With Showkase-Pro, you would be able to create a Juicebox-Pro gallery to display a Flickr Set by entering the Set Id into the Showkase-Pro interface. However, there is no way for Showkase-Pro to detect when a new Flickr Set has been created and no way for Showkase-Pro to automatically create a new Juicebox gallery to display the Set.
As I noted earlier, each time you create a new Set, you would have to create a new Juicebox gallery manually within Showkase. This is a quick and easy process (no coding is required at all) and might be a compromise you are willing to make in order to have a mobile-friendly site.

3,053

(8 replies, posted in Juicebox-Pro Support)

... it cropped it in half and only displayed the right half of the image.

Please make sure that you are using the latest version of Juicebox-Pro (v1.4.3). Your Splash Page image should not be cropped like this.
There was a Splash Page image sizing problem in previous versions which was fixed in v1.4.0. (Please see the Version History for a full list of changes between versions.)
If necessary, instructions for Upgrading Juicebox can be found here.

The Splash Page is essentially just a link to a full-page gallery so if you do not like the Splash Page using the gallery's dimensions, then perhaps you could create your own version of a Splash Page - an HTML link (whether text or an image) which opens the gallery's 'index.html' page in a new tab/window (with the gallery being the only element on the 'index.html' page embedded at 100% x 100%).

3,054

(4 replies, posted in Juicebox-Pro Support)

That's great! Thank you for letting me know.

For others reading this thread, WP-Juicebox assigns variable names to the 'juicebox' object in the form:

var jb_[Gallery Id] = new juicebox({...

.. so, for example, if you want to add some Juicebox-API code to a WP-Juicebox gallery which has Gallery Id 7, then you could add it below the Juicebox gallery shortcode tag in the body of the post, such as:

<script>
    jb_7.onInitComplete = function() {
        if (jb_7.getScreenMode() === 'SMALL') {
            $('.jb-splash-cnt').css('display', 'none');
        }
    };
</script>

3,055

(5 replies, posted in Juicebox-Lite Support)

With Juicebox-Pro, you could certainly produce individual galleries to each display a different Flickr Set.

1. Show all my Flickr sets, in the same order Flickr shows them. Having a thumbnail for each would be required.

With Juicebox-Pro, you could create as many individual galleries as you like but you would need to link them together manually using techniques such as those in the Embedding Multiple Galleries support section. Juicebox-Pro does not come with any automated method of linking together multiple galleries.

An alternative solution would be to use another one of our products: Showkase.
Showkase is a PHP web application which would allow you to create a complete portfolio web site online using a web browser interface.
Showkase has full support for Juicebox-Pro and your Flickr-based galleries could be created within the application itself (or created with JuiceboxBuilder-Pro and then imported into Showkase).
You could create gallery index pages and have as many galleries listed on each index page as you wish.
Each gallery is represented by a thumbnail image with the gallery title displayed below and the gallery is opened when the user clicks on the image.
(Showkase also has the ability to create non-gallery pages such as 'About', 'Contact' and 'Basic' pages where you can enter information about yourself and contact details.)
All of this is done automatically within the interface without the need for any manual coding at all.
If you would like to take a look around the Showkase interface, you can log into the Live Demo Admin here.
Demo sites can be found here and a sample Gallery Index page can be found here.
Showkase can be purchased as Showkase-Standard (which comes with Juicebox-Lite and SimpleViewer-Standard, the free versions) or Showkase-Pro (which comes with Juicebox-Pro and SimpleViewer-Pro). The only difference between Showkase-Standard and Showkase-Pro is the bundled viewers.

2. Once the user selects a set, show the photos in there in chronological order or the order Flickr uses.

Flickr sets are always returned in the order specified on the Flickr set page.
For more details on how to change the order of images in a Flickr Set, please see this FAQ:
How do I change the order of images in a Flickr Photo Set?

3. The list of sets should update automatically as new sets are created.

You would need to add a new Gallery Page within your Showkase site each time you create a new Flickr Set. (There is no way for Juicebox-Pro or Showkase to know that you have created a new Flickr set.) However, this is a quick and easy process which can be done in a matter of minutes (and the new gallery can automatically be listed on a Gallery Index Page if you like).

4. Show the text for each photo, either next to it, or via some sort of popup or mouseover.

Juicebox-Pro supports displaying the Flickr Title and/or Flickr Description in the gallery's caption area.
Please see the Flickr Options section of the Config Options page for details.
The caption area can then be positioned using the captionPosition configuration option.

So I don't need a non-mobile-friendly solution, I already have that.

Both Juicebox-Pro and Showkase are mobile-friendly.
Please try viewing the demo Juicebox galleries and Showkase sites in any mobile devices you have.
Juicebox: http://www.juicebox.net/demos/
Showkase: http://www.showkase.net/demos/

We do not have trial versions of Juicebox-Pro or Showkase but we do offer a money back guarantee:
Juicebox: Can I try a trial version of Juicebox-Pro?
Showkase: Can I try a trial version of Showkase?

I hope you find the information (and links) above helpful.

3,056

(4 replies, posted in Juicebox-Pro Support)

You could remove the image count from the Splash Page by adding the following CSS code to the <head> section of your web page:

<style type="text/css">
    .jb-splash-cnt {
        display: none;
    }
</style>

However, this would apply to both Large Screen Mode and Small Screen Mode.

If you want the code to apply to only Small Screen Mode (when the gallery is displayed on mobile and small screen devices), then you could check which Screen Mode is being used (via the Juicebox-Pro API getScreenMode() method) and then use JavaScript to apply the custom CSS rule to the relevant class.
Your gallery's embedding code might look something like this:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
var jb = new juicebox({
    containerId: 'juicebox-container',
    screenMode: 'AUTO'
});
jb.onInitComplete = function() {
    if (jb.getScreenMode() === 'SMALL') {
        $('.jb-splash-cnt').css('display', 'none');
    }
};
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

[Query moved to new forum thread.]

3,057

(8 replies, posted in Juicebox-Pro Support)

Here are a few tips which may help:

(1) The size of the Splash Page is determined by the gallery's dimensions. The Splash Page is the same size as the gallery would be if the Splash Page was not used (by setting showSplashPage="NEVER") and the gallery was displayed in its place.
(2) By default, the image used for the Splash Page is the first image in the gallery. You can specify a different image if you like via the splashImageUrl configuration option. For reference, a list of all Splash Page options can be found here.
(3) The image used for the Splash Page is scaled to fill the Splash Page's area. Unless the aspect ratio of the image and the Splash Page are identical, the image will either:
(a) Fill the Splash Page left-to-right with cropping at the top and bottom.
... or:
(b) Fill the Splash Page top-to-bottom with cropping at the left and right.

Hopefully these notes will help you configure your gallery as best you can usign the available options.

[Thread moved.]

This issue has been resolved.

That's great! Thank you for posting back to let me know.

I have also found what might be a possible solution in an Adobe forum thread which you might still like to take a look at (out of curiosity if nothing else): https://forums.adobe.com/message/3488779#3488779
Please note that a couple of posts later in that thread, a user claims that it is necessary to reboot your computer after the deletions.

In any case, I'm glad that you have been able to resolve your problem.

You're welcome! I'm glad it worked.

Please try the following:

(1) Uninstall JuiceboxBuilder-Pro. (Delete the 'JuiceboxBuilder-Pro' file from the Applications folder and empty your Trash.)
(2) Delete the following folder manually:
/Users/your_username/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro
(3) Search your hard drive for the term 'JuiceboxBuilder-Pro' and delete any and all entries found.
(4) Reinstall JuiceboxBuilder-Pro.

I have found some correlation between the error message you reported and the Encrypted Local Store (ELS) in the Adobe Forum so hopefully trying the procedure above (especially Step #2) will help.

3,061

(7 replies, posted in Juicebox-Pro Support)

It is not possible to display a WP-Juicebox gallery multiple times throughout a WordPress site.
Each WP-Juicebox gallery is linked to an individual post and displays the images attached to that post.
(You would need the ability for the gallery to display images attached to a different post.)

You would need to upload the images for each gallery.

If you want to reuse images, then you might like to consider using a different source for your images (such as Flickr, a NextGEN Gallery or a Picasa Web Album). You could quickly and easily set up two different galleries to display the same images in these cases.

3,062

(20 replies, posted in Juicebox-Lite Support)

Thank you for checking my sample site and for posting a screenshot of what you see on your iPhone.
We have been able to see the problem for ourselves on devices running iOS 8 and I have passed all relevant information on to the developers who will investigate further.
Thank you for reporting this problem and for your help.

3,063

(7 replies, posted in Juicebox-Pro Support)

Please post the URL to your gallery's web page so that I can take a look at the problem and hopefully help.
It would be much easier to troubleshoot your problem if I could see the problem for myself. Thank you.

In the meantime, please take a look at the Troubleshooting FAQs in case any of them describe your scenario and offer suggestions of help.

The 'Juicebox Gallery' text is likely to be picked up from the Gallery Title so please check your Gallery Title.

When a gallery is created with JuiceboxBuilder-Pro, the Gallery Title is used to populate the <title></title> tags and the Open Graph 'og:title' meta tag (used in social media sharing) on the embedding page.

If a Gallery Title is left empty in JuiceboxBuilder-Pro, then the default text "Juicebox Gallery" is used.
Just go to 'Customize -> Lite' and enter something like "Pictures From Last Night's Party" for the Gallery Title.

This should hopefully solve your problem.

3,065

(20 replies, posted in Juicebox-Lite Support)

I have removed my  '_themes/kosel/css/custom.css' file  and clear the cache,....it's the same,...like desktop look.

I do not know if you have reinstated your 'custom.css' file on your web server but I can still see it. Maybe there's some server-side caching going on.

All Showkase Version before 1.3.5 worked very well on my iphone!!!!

As far as I am aware, there have been no changes to the way web pages are sized between v1.3.4 and v1.3.5.

I cant prove the behavior of the demos because they have Showcase 1.3.1,...this version works very well on iphone 5 / 6.

I've just created a sample Showkase-Pro v1.3.5 site with a couple of Juicebox-Pro v1.4.3.1 galleries listed under a Gallery Index Page. Please take a look at this site and see if you can still see the problem on your iPhone. [Sample site removed.]
If you do not see the problem, then the cause may be due to custom code on your web site (or caching issues of such code).

Thank you for the link to the other forum thread.
I would very much like to figure this out but without being able to replicate (or even see) the problem myself, troubleshooting is difficult.

If you have the time and inclination, you might like to try using absolute paths for your configUrl entries to see if this makes a difference. None of the galleries you have tested above use absolute paths for configUrl or baseUrl entries. If the problem is somehow related to an error in resolving a relative path to find the XML file, then using an absolute path might avoid this problem.

You might also like to try adding a unique query string entry to your configUrl entries to prevent any possible caching. (Although you have already ruled out caching as a possible cause of the problem, I would still give this a try, just in case it somehow helps.) For example:

configUrl: "includes/gallery/simpson1.xml?nocache=" + new Date().getTime(),

These suggestions may or may not make a difference but they are things that I would try myself and should be fairly quick and easy to implement.

I should perhaps also point out that on an iOS device, the gallery is expanded from the Splash Page in a new page by default. (Please see here for details.) If you were using Juicebox-Pro, you could try setting expandInNewPage="FALSE" to force Juicebox to expand the gallery in the same page (on top of the embedding page) rather than in a new one. You could also embed the gallery directly in the web page without using a Splash Page by setting showSplashPage="FALSE" or you could force the gallery to use Large Screen Mode (which does not use the Splash Page by default) on all devices and in all browsers by setting screenMode="LARGE". However, these suggestions are applicable to Juicebox-Pro only.

3,067

(20 replies, posted in Juicebox-Lite Support)

Thank you for providing the screenshots.

I see the problem now. Showkase does not seem to recognize the limited width of your device's browser and that the menu should be hidden under a button. Also, it looks like the gallery is not scaled correctly. In your screenshot, 27 small thumbnails are visible (like Small Screen Mode on a desktop monitor) but on an iPod Touch 4, only 4 larger thumbnails are displayed (as expected).

I have killed my custom.css but is the them false behavior.

Please try temporarily removing your '_themes/kosel/css/custom.css' file (and clear your browser's cache before reloading your web page) to see if the problem occurs with just the stock (unmodified) Showkase v1.3.5 files.

Also, please check to see if the problem happens in any of our own demo sites: http://www.showkase.net/demos/

Thank you.

That combined with today's troubleshooting does prove it to these two devices, as much as I don't understand it.

I really do not know what the root of the problem is, either.
I am glad, however, that the problem seems to be limited to only two known devices (although why this might be is still a mystery).

3,069

(5 replies, posted in Juicebox-Pro Support)

I'm glad you've got it working.
Thanks for letting me know.

3,070

(5 replies, posted in Juicebox-Pro Support)

You web page (http://weirdtouch.com/WeirdTouchTestfiles/testpage.html) includes the following line of code:

<script src="jbcore/juicebox.js"></script>

Therefore, the 'juicebox.js' file should be located here: http://weirdtouch.com/WeirdTouchTestfil … uicebox.js
... but going directly to that location in a web browser results in an error 404 (file not found).
Please double check that your gallery's 'jbcore' folder is in your 'WeirdTouchTestfiles' directory.
If it is there, then please check the permissions on your gallery files and subfolders using an FTP program or your web hosting CPanel's File Manager. Default permissions of 644 for files and 755 for folders should be fine.

3,071

(20 replies, posted in Juicebox-Lite Support)

I have viewed your Showkase site in Chrome and Mobile Safari (in iOS 6.1.6 - I do not have an iOS 8.1.3 device to test on) and it seems to display and function OK. (The bottom of your galleries are at the bottom of the browser window so the gallery sizing seems to work OK.)
Please let me know exactly what you see and what you expect to see. (Perhaps you could upload a screenshot of the problem to a file sharing service such as Dropbox to demonstrate the problem.)

There is another behavior,...i click on PC on my categorie in the galerie i see a picture and at the bottom thumbs,
i click on iPhone on the categorie i see many thumbnails non-responsive.

What you are seeing is Large Screen Mode vs Small Screen Mode.
For more details on Screen Modes and how Juicebox adapts to different devices and screen sizes, please see here.
The thumbnails seem to be responsive (opening the corresponding main image) when I click them.

If you want to force your galleries to use Large Screen Mode on all devices (to display the thumbnails and main images on the same page), then you can set screenMode="LARGE" (in the 'General' section).

[Post moved to new forum thread.]

As the problem has been seen only on your two iPhones, then it seems logical that there may be something common to both of them which is causing the problem.
Are they both trying to access your web page via the same wi-fi network?
Perhaps you could take the iPhones elsewhere, connect to a different network and try accessing your web page from there.

It seems unlikely that this would make a difference but it is a strange problem and I would not rule anything out at this point.

3,073

(1 replies, posted in Juicebox-Pro Support)

There is currently no Fixed Layout option (like in SimpleViewer-Pro) but thank you for your suggestion and for posting it in the Feature Requests forum thread.

If you give your gallery fixed pixel dimensions (rather than percentages), then the gallery will not dynamically resize with the shape and size of the user's browser window and its layout will not change at all. This is as close to a fixed layout as you can get (without actually having the ability to position each gallery element relative to a stage corner).

I have no problem viewing my own test galleries in Mobile Safari on an iPod Touch 4 (I have no access to any other iOS devices at the moment).
The problem seems to occur only on your two iPhones (and only in Mobile Safari).
I really cannot explain why the galleries might fail only on two specific devices.

Please try viewing the two galleries in this test page which switches between the galleries using a slightly different mechanism.

If this works, then perhaps you could try using this method in your own web page.
It simplifies the code by passing a baseUrl (pointing towards a specific gallery folder) as a parameter to a single function which loads the selected gallery. (You can check the source of the web page in a browser and copy/modify it to suit your own needs.)

Details can be found in the 'Switching between Multiple Galleries using JavaScript' section of the Embedding Multiple Galleries support page.

3,075

(27 replies, posted in Juicebox-Pro Support)

I'm glad that you've found the source of your problem. Thank you for letting me know.

I have installed AdBlock on Chrome 40, Opera 27.0 and Safari 5.1.7 on my PC and I can replicate the problem in Safari only. (I see no flickering in either Chrome or Opera.)

I do not know if there is anything that can be done from a Juicebox standpoint but I have notified the developers to let them know.

Thanks again.