2,501

(8 replies, posted in Juicebox-Pro Support)

If you want your header logo to be scaled smaller in narrow viewports, try adding something like the following to your '_themes/boma/css/custom.css' file:

@media only screen and (max-width: 768px) {
    .hgroup img {
        max-width: 80%;
    }
}

Hopefully this will help.

2,502

(3 replies, posted in Juicebox-Lite Support)

Thanks for the update.
Always happy to hear that a problem no longer exists!

2,503

(5 replies, posted in Juicebox-Pro Support)

You're welcome.

2,504

(8 replies, posted in Juicebox-Pro Support)

The 220px size for the logo is the maximum scaled size in desktop view (in a wide browser window), determined by a percentage of the page width.
Try uploading a larger resolution image for your logo and it should be scaled larger in narrow viewports.

2,505

(5 replies, posted in Juicebox-Pro Support)

@gfs

If your galleries are already using Juicebox-Pro v1.4.4.1 and are embedded in pages alongside other content, then there is no need to do anything at all.
However, if your galleries are full-browser galleries (with dimensions of 100% x 100% and with no other content on their pages), then you will need to ensure that the meta viewport tag (below) is included in the <head> section of the gallery pages.
You can either edit the HTML pages and add the meta viewport tag manually or you can open and re-save (or rebuild) your gallery in JuiceboxBuilder-Pro. The meta viewport tag will then be included in the gallery's 'index.html' page.

<meta name="viewport" id="jb-viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0, user-scalable=0" />

2,506

(8 replies, posted in Juicebox-Pro Support)

@said

You can your own logo image as your Showkase site header by doing the following:
(1) Upload your logo image to the Library ('Library -> Upload').
(2) Go to 'Site -> Customize Theme', click the 'Browse Library' button for the 'Site Header -> Site logo image URL' input and select the image you uploaded in Step #1 above.
You might also want to remove the 'Site -> Site Settings -> Site Header -> Site heading' text.

To make the logo image a link, enter the URL you'd like to use in the 'Site -> Site Settings -> Site Header -> Site header link' input.

2,507

(3 replies, posted in Juicebox-Pro Support)

You can't change the default settings so that the IPTC titles and captions are used as soon as JuiceboxBuilder-Pro is opened but you can save the settings in a preset file.

Select 'Images -> Titles -> Use IPTC Title' and 'Images -> Captions -> Use IPTC Caption' from the drop-down menu at the top.
Now go to 'Presets -> Save Preset...'.

As long as you save the preset file in the default location, you will be able to select it quickly from the 'Load Preset' list on the 'Customize Tab' (or via 'Presets -> Load Preset...'). (Maybe not perfect but it halves the number of clicks required to load IPTC titles and captions: 2 clicks now instead of 4.)

Please see the JuiceboxBuilder-Pro User Guide for more information on Presets.

2,508

(4 replies, posted in Juicebox-Pro Support)

The Back Button can be displayed as text (backButtonText when backButtonUseIcon="FALSE") or as an icon (backButtonUseIcon="TRUE").

You can change the rollover text for icons in a gallery using the languageList configuration option.
Please see here for details.

For example, if you wanted to change the 'Go Back' text to 'Click here to return to home page', you would use the following:

languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images|Next Image|Previous Image|Play Audio|Pause Audio|Show Information|Hide Information|Start AutoPlay|Stop AutoPlay|AutoPlay ON|AutoPlay OFF|Click here to return to home page|Buy this Image|Share on Facebook|Share on Twitter|Share on Google+|Share on Pinterest|Share on Tumblr|of"

The languageList configuration option is not found in JuiceboxBuilder-Pro but it can be set manually, like any other option, by following the instructions here.

2,509

(18 replies, posted in Juicebox-Pro Support)

Thanks for the info. Maybe updating the OS next week will somehow help.
I really don't know what could be causing your problem and I'm running out of ideas for things to try.

Perhaps running through the procedure in this forum post will help (there is a JuiceboxBuilder-Pro entry in the ELS folder).
Just substitute 'XYZApplication' with 'JuiceboxBuilder-Pro' in the instructions. Also, please make a backup of any files and folders that you delete in case you need to reinstate them at a later date.
https://forums.adobe.com/message/3488779#3488779

2,510

(4 replies, posted in Juicebox-Pro Support)

You can use the Back Button to include a link to a web page.

The Back Button itself can be plain text (set via backButtonText) or you can use the 'Home' icon (by setting backButtonUseIcon="TRUE"). The URL is set via backButtonUrl.
By default, the Back Button appears in the top-left corner of the gallery but you can reposition it via backButtonPosition and backButtonHAlign.
For short descriptions of all Back Button configuration options, please see here.

Alternatively, you could use a standard HTML <a> tag link in your Gallery Title or in an image title or caption using HTML formatting as noted in these FAQs:
How do I add HTML formatting to image captions and titles?
How do I add HTML formatting to the Gallery Title or Back Button?

2,511

(7 replies, posted in Juicebox-Pro Support)

That's great! Thank you for letting me know.

2,512

(18 replies, posted in Juicebox-Pro Support)

Just out of interest, what operating system are you using and can you upgrade it?

2,513

(7 replies, posted in Juicebox-Pro Support)

You need the URL that's already in the browser's address bar when you're viewing the page with the 'I want this!' button.
That's the URL that you can try copying and pasting into a different browser.
Please check your email. I have sent you a message where you can forward me the email you were sent with details of the upgrade. I'll take a look at it for you. At the very least, I should be able to send you the URL which you can paste to try in different browsers.
Out of interest, what browser are you currently using that the 'I want this!' button seems to be ineffective in?

2,514

(7 replies, posted in Juicebox-Pro Support)

If you can't copy and paste the URL directly from the Download Button in your email, get to the page (in a browser) where you find the 'I want this!' button does not work and copy and paste the URL from the browser's address bar.

2,515

(7 replies, posted in Juicebox-Pro Support)

You should be able to enter the email address that you used to purchase Juicebox-Pro into the box and then click the 'I want this!' button to get to the download link. (This is a security measure to prevent unauthorized downloads but all it should take to bypass it is for you to enter your email address and click the button.)

If you find that the 'I want this!' button is inactive, try refreshing the web page (hit the F5 key) and try again.
If this still doesn't work, try copying and pasting the page's URL (right-click the 'Download' button in your email and select 'Copy Link Location') into a different browser (Chrome, Firefox, Internet Explorer, Opera, Safari).
Hopefully using a different browser will work.

2,516

(18 replies, posted in Juicebox-Pro Support)

I'm glad everything seems to be OK at the moment. I appreciate the updates.

I don't see anything in the Adobe AIR 19 Release Notes that might obviously explain why things are now working (other than perhaps "Multiple security and functional fixes").

Anyway, I hope that things continue to function as they should.

You're welcome.
I hope it won't take you too long to adjust your web pages.

2,518

(8 replies, posted in Juicebox-Lite Support)

I'm glad you've got it working.
Thank you for letting me know.

2,519

(5 replies, posted in Juicebox-Pro Support)

For more information on the new Juicebox v1.4.4.2 release, please see this blog entry.
The only change in the v1.4.4.2 release (from v1.4.4.1) is to JuiceboxBuilder-Pro (the desktop application) which now includes the required meta viewport tag in the gallery's 'index.html' file.
The core Juicebox files (in the 'jbcore' folder) remain the same as in the v1.4.4.1 release (v1.4.4.1 for the 'juicebox.js' file and v1.4.4 for the 'theme.css' file).

2,520

(3 replies, posted in Juicebox-Pro Support)

Yes. JuiceboxBuilder (both Lite and Pro) can extract IPTC data to be used as the image titles and captions.
In either JuiceboxBuilder-Lite or JuiceboxBuilder-Pro, just go to 'Images -> Titles -> Use IPTC Title' and 'Images -> Captions -> Use IPTC Caption' from the drop-down menu at the top.
If you use Adobe Photoshop to enter your IPTC data, then use the IPTC Document Title fields for the image titles and the IPTC Description fields for the image captions.
Please note that the program used to embed the metadata should write the IPTC data in an XMP block in order for JuiceboxBuilder to successfully extract the information. All Adobe programs (such as Lightroom of Photoshop) should be fine.

2,521

(496 replies, posted in Juicebox-Pro Support)

@JudoPhoto

Thank you for the suggestion.
If you like, you could display the "<- SWIPE ->" text as the Gallery Title only on Android or iOS devices only (and not in desktop browsers) by using the JavaScript navigator.userAgent to detect the device and then set the galleryTitle in the gallery's embedding code as appropriate.
For example:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
    containerId: 'juicebox-container',
    galleryTitle: /Android|iPad|iPhone|iPod/i.test(navigator.userAgent) ? '<- SWIPE ->' : ''
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

2,522

(8 replies, posted in Juicebox-Lite Support)

Looking at your http://kd.baerbels-naturfoto.de/foto15/ … est_kd_hk/ gallery, I see no reason why it should not display correctly in Chrome or Firefox on your Android device unless:
(1) JavaScript is disabled in your browsers.
(2) You are viewing the gallery over a 2G/3G/4G connection which uses content modification.

Please double-check that JavaScript is enabled in your browsers and ensure that you .htaccess file contains the correct code (and that it is in the correct location on your web server).
I really can't think of any other reason that your gallery would not display, especially as you say "With WLAN everything works .".

After reading the blog entry, I'd like to confirm that the new meta info also relates to the thumbnail page, not just image pages. That's the case, correct?

Yes. That is correct. The meta viewport tag is required for the overall gallery size to be correct.

Is the new HTML meta data regarding this "hotfix" in the file /res/juicebox/jbcore/full.html

The meta viewport tag is in the 'full.html' file but it has always been there. The 'full.html' file is used only when the gallery is expanded (from the Splash Page or the Expand Button) in a new page.
The meta viewport tag must now also be included in the HTML document that the gallery is embedded into. Unfortunately, this can no longer be done from within the 'jbcore' folder. The 'juicebox.js' file adds the meta viewport tag dynamically into the web page but the problem is that iOS 9 no longer respects this, hence it now needs to be done manually.

meaning that my jbcore replacement strategy will still work, or does a gallery actually have to be re-generated in order for the hotfix to work?

Replacing the 'jbcore' folders will not work. The core Juicebox files remain unchanged from the v1.4.4.1 release to v1.4.4.2.
You could certainly rebuild your galleries (with JuiceboxBuilder-Pro or the jAlbum plugin, both of which have been updated) but all that is required is to insert the meta viewport tag into the <head> section of the gallery web pages.

2,524

(3 replies, posted in Juicebox-Pro Support)

I'm glad you've got it working.
Thanks for letting me know.

2,525

(3 replies, posted in Juicebox-Pro Support)

You can point each gallery towards a different XML file using the configUrl option in the embedding code.
Alternatively, you can point towards separate gallery folders using the baseUrl option.
Please see the Embed Options for short descriptions of these two configuration options.

I would recommend using the baseUrl method as it allows you to keep each gallery as a self-contained folder and you would upload the complete gallery folders (not just the contents) to your web server. This should help to keep things organized on your server.
Instructions for using the baseUrl method of embedding can be found here.