1 (edited by penum 2015-02-03 22:21:04)

Topic: iOS 8 non-responsive [SOLVED]

Hi,

i have the same Problem under iOS 8.1.3 with Safari and Chrome

I have today the ShowKase Version of juicebox Pro 1.4.3.1 installed.

I have killed my custom.css but is the them false behavior.

You can look at https://nuvisions.de  with your iPhone 5 or 6 with iOS8.1.3

Everything ist fine, i don't can solve the problem.

(There is another behavior,...i click on PC on my categorie in the galerie i see a picture and at the bottom thumbs,
i click on iPhone on the categorie i see many thumbnails non-responsive. On PC the Galerie scale in every resolution very fine)


Help me, please!

Re: iOS 8 non-responsive [SOLVED]

I have viewed your Showkase site in Chrome and Mobile Safari (in iOS 6.1.6 - I do not have an iOS 8.1.3 device to test on) and it seems to display and function OK. (The bottom of your galleries are at the bottom of the browser window so the gallery sizing seems to work OK.)
Please let me know exactly what you see and what you expect to see. (Perhaps you could upload a screenshot of the problem to a file sharing service such as Dropbox to demonstrate the problem.)

There is another behavior,...i click on PC on my categorie in the galerie i see a picture and at the bottom thumbs,
i click on iPhone on the categorie i see many thumbnails non-responsive.

What you are seeing is Large Screen Mode vs Small Screen Mode.
For more details on Screen Modes and how Juicebox adapts to different devices and screen sizes, please see here.
The thumbnails seem to be responsive (opening the corresponding main image) when I click them.

If you want to force your galleries to use Large Screen Mode on all devices (to display the thumbnails and main images on the same page), then you can set screenMode="LARGE" (in the 'General' section).

[Post moved to new forum thread.]

Re: iOS 8 non-responsive [SOLVED]

https://nuvisions.de/fotostudio/fail.png

Non responsive on iphone 6 iOS 8.1.3

https://nuvisions.de/fotostudio/pcok.jpg

on PC with Firefox perfect

Re: iOS 8 non-responsive [SOLVED]

Thank you for providing the screenshots.

I see the problem now. Showkase does not seem to recognize the limited width of your device's browser and that the menu should be hidden under a button. Also, it looks like the gallery is not scaled correctly. In your screenshot, 27 small thumbnails are visible (like Small Screen Mode on a desktop monitor) but on an iPod Touch 4, only 4 larger thumbnails are displayed (as expected).

I have killed my custom.css but is the them false behavior.

Please try temporarily removing your '_themes/kosel/css/custom.css' file (and clear your browser's cache before reloading your web page) to see if the problem occurs with just the stock (unmodified) Showkase v1.3.5 files.

Also, please check to see if the problem happens in any of our own demo sites: http://www.showkase.net/demos/

Thank you.

Re: iOS 8 non-responsive [SOLVED]

I have removed my  '_themes/kosel/css/custom.css' file  and clear the cache,....it's the same,...like desktop look.
but only in the Galerie. The other Menu-Items works well.

All Showkase Version before 1.3.5 worked very well on my iphone!!!!

I cant prove the behavior of the demos because they have Showcase 1.3.1,...this version works very well on iphone 5 / 6.

I cant find the different between the version before.
If i restore my backup, everything is fine. :-(

I hope you have an idea, and find a solution. ;-)

Re: iOS 8 non-responsive [SOLVED]

I have removed my  '_themes/kosel/css/custom.css' file  and clear the cache,....it's the same,...like desktop look.

I do not know if you have reinstated your 'custom.css' file on your web server but I can still see it. Maybe there's some server-side caching going on.

All Showkase Version before 1.3.5 worked very well on my iphone!!!!

As far as I am aware, there have been no changes to the way web pages are sized between v1.3.4 and v1.3.5.

I cant prove the behavior of the demos because they have Showcase 1.3.1,...this version works very well on iphone 5 / 6.

I've just created a sample Showkase-Pro v1.3.5 site with a couple of Juicebox-Pro v1.4.3.1 galleries listed under a Gallery Index Page. Please take a look at this site and see if you can still see the problem on your iPhone. [Sample site removed.]
If you do not see the problem, then the cause may be due to custom code on your web site (or caching issues of such code).

Re: iOS 8 non-responsive [SOLVED]

Wow,...what a service,.... for the sample galerie,....

I test it,...an i have make you a hardcopy from iPhone 6 with Safari an iOS 8.1.3

https://nuvisions.de/steven.png

Look, its the same effect, i have,...:-)

Re: iOS 8 non-responsive [SOLVED]

Thank you for checking my sample site and for posting a screenshot of what you see on your iPhone.
We have been able to see the problem for ourselves on devices running iOS 8 and I have passed all relevant information on to the developers who will investigate further.
Thank you for reporting this problem and for your help.

Re: iOS 8 non-responsive [SOLVED]

No Problem, Steven, thanks for yor help. I hope the developer can solve the problem.

:-)

Re: iOS 8 non-responsive [SOLVED]

hey hey, i have a solution for the problem,....

In showkase under the juiceviewer page option, i found a parameter

General ( Proviewers only )
Expand in new page,.... the parameter by default was set to AUTO.

I set the parameter to FALSE.
It is a bug of the AUTO Setting, but so i have a workaround:-)

Now it works very good,...
Steven,... so you have a answer, if other user have this question, and for your developers.

Re: iOS 8 non-responsive [SOLVED]

I also asked my friend to test my galleries on his iPhone (iOS8), and they did not work, so I also set the parameters to "FALSE" when asking to expand gallery in a new page. However, I see that you also have to lock the viewport in order for iOS to display the galleries correctly. How do I do this (I'm using the Juicebox plugin for Wordpress)?

Re: iOS 8 non-responsive [SOLVED]

Hello Kleiber,

i hope, i understand your problem. Look at my meta tags "viewport" in the top of my page.
I dont know your site,... post a link,.. because then i better can understand you.

Greetings Peter

Re: iOS 8 non-responsive [SOLVED]

penum wrote:

Hello Kleiber,

i hope, i understand your problem. Look at my meta tags "viewport" in the top of my page.
I dont know your site,... post a link,.. because then i better can understand you.

Greetings Peter

Hi, Peter,

Thank you. I got it all figured out. :)

Best!
Meredith

Re: iOS 8 non-responsive [SOLVED]

@penum

Thank you for investigating further and for sharing your findings.

I have made some changes to my test site in order to try to fix this Showkase problem.
I have updated Showkase with a version which will hopefully fix the problem.
I have also created three separate galleries, each with a different setting for expandInNewPage.

I would be very grateful if you could view each of these galleries in your iPhone 6 to see if you can still see the problem.
All three galleries should fill the page and hide the navigation menu links under the menu icon.

http://stevenspeirs.x10.mx/sk135/

Many thanks for your help.

Re: iOS 8 non-responsive [SOLVED]

Good morning Steven,

i have test it for you.

I cleared my cache on iPhone 6 and take you 3 hardcopys.
The navigation menu in all 3 galeries are hide.

https://nuvisions.de/steven01.png
https://nuvisions.de/steven02.png
https://nuvisions.de/steven03.png

I cant see the problem anymore. :-)
Fine work :-)

Greetings Peter

Re: iOS 8 non-responsive [SOLVED]

That's great!
Many thanks for checking the bugfix and for posting screenshots.
It's greatly appreciated.

We hope to release a new version of Showkase incorporating this bugfix soon.
I will post back in this thread when it has been released and is available to download.

Re: iOS 8 non-responsive [SOLVED]

Cool, thanks alot,...Steven! :-)

Re: iOS 8 non-responsive [SOLVED]

The Showkase Version History page has not yet been updated (it will be soon) but the new files have been uploaded so you should now be able to download Showkase v1.3.6 using the download link from your purchase email.
Full instructions for upgrading Showkase can be found here.

Re: iOS 8 non-responsive [SOLVED]

wow, Steven, what a service, very quick,.. thanks alot

Re: iOS 8 non-responsive [SOLVED]

In the morning i have installed Showkase v1.3.6 and i set the parameter  expandInNewPage back to AUTO.

It works now very fine on iPhone 5/6 on iOS8.

thanks alot
https://nuvisions.de

Re: iOS 8 non-responsive [SOLVED]

Very glad to hear it!
Many thanks for posting back to let me know.