• Registered: 2013-06-01
  • Posts: 2

Topic: Installation issue

Hi folks,

today I tried to upgrade from 1.1 (which is running smoothly on my system; Windows 8 64 bit) to 1.3.1.

I downloaded the installation package and unzipped it without any problems. Unfortunately I can´t run the JuiceboxBuilder-Pro.air file.

Adobe Air is running on my system. I have the latest update.

What can I do?

Thx.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Installation issue

In order to install a new version of JuiceboxBuilder-Pro, you must first uninstall any previous version via the Control Panel.
Also, please see the Installation Issues section of the JuiceboxBuilder User Guide which may help.
If you continue to experience difficulties, please let me know how far you get into the installation process and what errors messages (if any) are displayed.

  • Registered: 2013-06-01
  • Posts: 2

Re: Installation issue

Thx