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Juicebox Support Forum → Juicebox-Lite Support → Spinning logo only on WP plugin gallery [SOLVED]
I'm attempting to put a juicebox gallery on one of my pages using the WP plugin. The gallery is showing up as a grey box with a rotating juicebox logo. As far as I can tell I've done all the steps, but something is obviously missing :-/ Here is the link to my page http://lizstabbertphoto.com/services-seniors/
Your WP-Juicebox gallery is a Media Library gallery but there are no images attached to the post containing the gallery so no images are displayed in the gallery.
You can add images to your gallery by attaching images to the post containing the gallery following the 'Adding Images From WordPress Media Library' instructions on this web page.
The link was bad, but I followed the instructions here http://juicebox.net/support/wp-juicebox/ When I click on "Uploaded to this page" in the Insert Media screen it shows I have 14 images uploaded.
Sorry for the bad link. I have corrected the error in my previous post.
If there are, indeed, 14 images attached to the post containing the gallery, then they should be displayed in the gallery.
However, your gallery's XML file (http://lizstabbertphoto.com/wp-content/ … llery_id=1) shows no <image> entries.
In case there is a problem with any of the plugin's file, try re-uploading the entire 'wp-juicebox' folder to your 'wp-content/plugins/' directory to ensure that all files are present and correct.
Also, is there anything out of the ordinary about your WordPress installation that you can think of?
Otherwise I may need access to your WordPress installation and/or web server in order to determine the cause of the problem.
If you are willing to allow me access, I can contact you via email so that you can provide me with login details.
Wordpress is normal as far as I know. I thought I did everything correctly, but I'm obviously missing something. I tried re-uploading juicebox and still have the same results. If you'd like to take a look that's fine. Do I need to send you my email or does it show up in my profile?
Problem resolved via email.
Issue was due to incorrect post id in gallery configuration file.
Solution was to edit the post containing the gallery and click 'Update'.
Juicebox Support Forum → Juicebox-Lite Support → Spinning logo only on WP plugin gallery [SOLVED]
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