• Registered: 2012-05-02
  • Posts: 161

Topic: Image Not Enlarged in IE When Thumbnails Hid?

In IE (9.0.8112.16421), if I click on the nav item "Hide Thumbnails" on any of my stand-alone pages, the thumbnail array disappears from the bottom (correct) but the main image seems to remain the same size (incorrect). What happens is that it just centers itself vertically, by moving itself down a bit in the window.

In what I believe are the latest PC versions of Safari, Firefox, and Opera, my pages work as intended, i.e., when thumbnails are hid, the image being viewed is enlarged (and its top border remains where it was, when thumbnails were displayed), such that it is now wider and taller.

I don't think this has been reported before; if so, my apologies. And I don't think it's the result of any customized settings I have for IE, which are minimal if at all. If you want a typical page of mine to look at, this will do: http://www.billanddot.com/victory-xct/

Cheers,

Bill

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Image Not Enlarged in IE When Thumbnails Hid?

I have just viewed your gallery in IE9 (9.0.8112.16421) on my PC (Windows 7 SP1 x64) and the main images are enlarged when the thumbnails are hidden (just like in other browsers).
If it works on my PC, then there would appear to be no problem with the gallery itself.
The effect should be more obvious in a browser window which is much wider than it is tall. Try resizing your browser window to such an aspect ratio to see if the main images really do not increase in size when the thumbnails are hidden or if it is perhaps due to the current aspect ratio of your browser window.
Also, you could try clearing your browser's cache just to make sure that your browser is using the current gallery files on your web server (which seem to work find when I view the gallery in IE9 on my PC).

3 Reply by wspollack (edited by wspollack 2012-10-15 16:25:45)

  • Registered: 2012-05-02
  • Posts: 161

Re: Image Not Enlarged in IE When Thumbnails Hid?

Steven,

Thanks for your thorough and prompt reply (as always).

I follow what you're saying... for the most part. I'm still puzzled by the results, though.

I cleared the cache (and every other item in that list) in IE, per your suggestion; it didn't alter the result. However, I did do some resizing of IE's window, and JB seems to work as intended in assorted non-maximum sizes. The image grows larger - vertically and horizontally - when the thumbs are hidden.

What confuses me is that when I look at my page in Firefox (my default browser, which is why I didn't notice the IE quirk for months) and Opera, my image is enlarged (just as it is in IE, NON-maximized), even with their windows maximized. I chose Opera for this test because I don't have any toolbars, links, add-ons, etc., taking away from its actual web-page real estate, the way I do in Firefox; that is, in that respect, it is similar to the web-page area of IE.

I took some desktop screen captures of all this, if you have a few minutes to spare, so you can see what I see. They are:

http://www.billanddot.com/JB-IE-full-sc … thumbs.jpg
http://www.billanddot.com/JB-IE-full-sc … thumbs.jpg
http://www.billanddot.com/JB-IE-partial … thumbs.jpg
http://www.billanddot.com/JB-IE-partial … thumbs.jpg
http://www.billanddot.com/JB-Opera-full … thumbs.jpg
http://www.billanddot.com/JB-Opera-full … thumbs.jpg

I'll defer to your assertion that the software is working as intended. I just still don't understand why the image, when the thumbs are hidden, isn't as enlarged in IE as it is in Firefox and Opera (and, on my PC, as it is in Chrome and Safari, too - I just checked). Could you take another crack at explaining it to me?

Thanks,

Bill

[Edit: forgot to mention that I'm viewing this stuff on my monitor's native 1440 x 900 resolution, if that matters.]

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Image Not Enlarged in IE When Thumbnails Hid?

Thank you for providing the screenshots. They certainly confirm what you are describing but I am still unable to see the problem on my own PCs.
I've just viewed your gallery again on monitors with resolutions of 1280 x 1024 and 1280 x 800 and, in both cases, in a maximized IE9 window, your main image increases in size when I hide the thumbnails.
However, I will log a bug report and hopefully one of my colleagues will be able to replicate the problem.

  • Registered: 2012-05-02
  • Posts: 161

Re: Image Not Enlarged in IE When Thumbnails Hid?

This problem seems to have been corrected in 1.2.0.

Bill

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Image Not Enlarged in IE When Thumbnails Hid?

That's great news! Thank you for testing and reporting back.
I am not sure if this bug was tackled directly but it looks like it may have been related to another bug which has been fixed in v1.2.0. Please see the Juicebox - Version History for a full list of changes.