Topic: Pro version in JAlbum [SOLVED]

Hi
Cant seem to find the answer here.
I have upgraded to the pro version and have copied the sbcore folder over to the skin folder in Jalbum.
When I build the gallery in JAlbum it works great in the preview but when I upload it the resulting online album seems to be non pro, as in the image limit of 50 is active and the pro settings I made do not appear.
Anyone able to help?
Many thanks

Re: Pro version in JAlbum [SOLVED]

If you have successfully upgraded the skin from Juicebox-Lite to Juicebox-Pro, then there should be no Lite 'jbcore' folder in the skin and jAlbum will have no option but to use the Pro 'jbcore' folder in the resulting gallery so there really ought to be no Lite 'jbcore' folder anywhere, except possibly already on your web server.

If you've ever used Juicebox-Lite and are upgrading a gallery to Juicebox-Pro then please check the following.

(1) Make sure when you upload your gallery to your web server that the Lite 'jbcore' folder is being overwritten with the Pro version. (It is possible that your FTP program might be set to not overwrite any existing files and folders.)

(2) Try clearing your browser's cache before reloading your gallery's web page to ensure that your browser is using the latest Pro files from your web server (instead of perhaps using older, cached Lite files).

If this does not help, then please post back with the URL to your gallery so that I can check it out for myself and hopefully help further.

Re: Pro version in JAlbum [SOLVED]

Hi Stephen,
I have taken a look, and they certainly appear to be the pro sbcore files online.
I have also tried loading the gallery on another computer/network, and it is stuck in the Lite version.
I'm pretty embarrassed to give you my gallery link as I'll know you will think 'Oh no, not him again' haha. Sorry!

http://www.kinzamusic.co.uk/kinzagaller … 20Gallery/

Re: Pro version in JAlbum [SOLVED]

Your album is certainly using Juicebox-Pro v1.5.1 and the galleries within the album are definitely using the Pro files.
Your second gallery ('Childrens Ward On The Asylum') displays 54 images (if the gallery was using Juicebox-Lite, only 50 images would be displayed) and thumbsPosition="LEFT" (a Pro only configuration option) is active.
The only problem I can see with this particular gallery is that the audioUrlMp3 has been set as: "gallerysoundtrack.mp3" . (with double-quotes, a tab character and a dot at the end).
Change "gallerysoundtrack.mp3" . to just gallerysoundtrack.mp3 and your audio track should play (as long as the file is in the correct location on your web server).

If you still see Juicebox-Lite galleries within your album (signified by the Juicebox logo in the lower right corner of the galleries), then the problem is more than likely to be a caching issue (either server caching or client-side browser caching).
Check with your web host to see if server caching is used on your web hosting account (and, if so, ask if it could be disabled, at least for testing purposes) and make sure that you clear the cache of any browser that might have been used to view your site whilst Juicebox-Lite files were in place.

Hopefully this will help.

Re: Pro version in JAlbum [SOLVED]

Thank you
That is super super weird. I checked now and it seemed fine.
It certainly wasnt a client browser caching as i checked on a device that hadnt been used before to go to this address. So it must be the server caching (even though I dont really know what that means).
Thanks for the tip on the mp3 as well.
Al

Re: Pro version in JAlbum [SOLVED]

You're welcome.
I'm glad that everything seems to have sorted itself out. Thank you for letting me know.
It sounds very much like some server caching was going on.

I have an account with a web host that uses Varnish server caching. It can be very useful but it can also be a hindrance when developing a web site as it means that after I upload a new version of a file to my web server, the new version is not seen (and the old version is still served) for about 20 minutes afterwards. For this reason, I have Varnish disabled.

Re: Pro version in JAlbum [SOLVED]

Thanks Steven,
I have a few other little problems I'll ask about tomorrow but thanks again, you offer excelletn support for your product.

Re: Pro version in JAlbum [SOLVED]

No problem.
Just create a new thread for each issue and I'll do my best to help you out.