1 Topic by GeBITtech (edited by GeBITtech 2017-10-18 08:50:59)

  • Registered: 2017-10-18
  • Posts: 2

Topic: Script not running? [SOLVED]

we are using your Software Version 1.5.1 pro and have one error.
This script shouldn't work: http://www.zw-g.de/slides/zeiterfassung … index.html
We have created some scripts and all runs fine.
But this script didn't (we are using the same presets) and we don't know the reason.

The differences to the other scripts:
path
images
titles
description

Our local version runs without problems so we think about a path error?
Can you help me?

Thanks in advance and best regards

Peter

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  • Registered: 2012-04-24
  • Posts: 5,924

Re: Script not running? [SOLVED]

According to your gallery's 'config.xml' file, the 1st image in your gallery should be located here:
http://www.zw-g.de/slides/zeiterfassung … modell.jpg

However, going directly to that location in a browser (bypassing Juicebox) just redirects to your home page, suggesting that the image is not present on your web server (or at least in the correct location).
Please check that your gallery's 'images' and 'thumbs' folders have been uploaded to your '/slides/zeiterfassung-module/' directory.

If the images are in their correct location on your web server, then please check their permissions to ensure that they are not too restrictive. Default file permissions of 644 should be fine. You should be able to check and change permissions using either a dedicated FTP program such as Filezilla or via your web hosting account's online File Manager.

I hope this points you in the right direction.

  • Registered: 2017-10-18
  • Posts: 2

Re: Script not running? [SOLVED]

Dear Steven,

thanks for your response! I've found the reason:
my ftp software had changed the filenames to little captions. This shouldn't work!

Have a nice day

Peter

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Script not running? [SOLVED]

I'm glad you've been able to resolve your problem.
Thank you for letting me know.