• From: Bryan, TX
  • Registered: 2016-02-03
  • Posts: 9

Topic: Problem with Button Bar Download Icon [SOLVED]

I have just moved up to Juicebox 1.5 Pro, and converted about 20 galleries from the v 1.4 free version.  All is well, except that on 7 or 8 of the 20 galleries, the download button icon is missing, and replace with an outline box and the characters EO in the top half and 17 in the bottom half.  Mouseover gives the Download hint, and the button does function as a download.  I don't know where this icon graphic is stored, or what file may be corrupt.  I tried replacing the juicebox.js file in jbcore, but it had no effect.  All the other buttons are fine, and everything seems to be working correctly.  You can see the defective icon on this page: http://sksilber.net/WebFavorites-js.  Any suggestions would be appreciated.
Thanks,
Steve

steve_s's Website

  • From: Bryan, TX
  • Registered: 2016-02-03
  • Posts: 9

Re: Problem with Button Bar Download Icon [SOLVED]

I did some more looking, and found that this problem did not exist in Chrome browser (had been using Firefox).  I cleared the cache in Firefox and the problem disappeared.  No idea what the graphic was or where it came from, but whatever it is, it is not a Juicebox problem.
Thanks,
Steve

steve_s's Website

  • Registered: 2012-04-24
  • Posts: 5,916

Re: Problem with Button Bar Download Icon [SOLVED]

The icons in a Juicebox gallery are characters in a custom font. The font files are stored in the 'jbcore/classic/fonts/' folder and the correct characters are assigned to the corresponding buttons in the 'jbcore/classic/theme.css' file.
You can find out a little more about Juicebox icons in the Using Custom Icons support section.

It sounds like your problem was due to your browser caching and using older font or theme files from your v1.4.0 Lite galleries.
Once you cleared your browser's cache, the v1.5.0 Pro files (with support for the Download Button) were used.

Thank you for posting back to let me know that your problem has been resolved.