• Registered: 2015-01-25
  • Posts: 12

Topic: wordpress updated plugin Pro doesn't work any more [SOLVED]

Hello,
we use Wordpress 4.1
I updated the wp-juicebox plugin uploading the last version to the plugin directory
I uploaded the pro version jbcore folder using Filezilla 3.10.0.2

Existing galleries are ok, the jb logo disappeared, so the pro version seem to be used

But we are unable to create new galeries
We are having the dark grey area but no viewer no images
Wordpress 4.1

The process of creating a gallery as we use it:
New page
click on the Add Juicebox Gallery button
In the setting windows, title as TEST, untick show open button
set height to 750px
Click add Galery

Button Add Media
select images
insert in  page
all the images are shown after the short code
the blank gray area is followed by the images
we delete theses images, update the page and the gray remains
http://gravieredepeisses.ch/wordpress_p/?page_id=1237

older (a day ago) galleries that work fine: http://gravieredepeisses.ch/wordpress_p/?page_id=583 and others in the menu

Thank You for any help and advice!

David & Cathy

  • Registered: 2012-04-24
  • Posts: 5,906

Re: wordpress updated plugin Pro doesn't work any more [SOLVED]

WP-Juicebox displays all images attached to the post containing the gallery.
The process you are using:

Button Add Media
select images
insert in  page

... will simply insert existing images from the Media Library images into the post. (It will not attach images to the post.)

You should follow the 'Adding Images From WordPress Media Library' instructions on the plugin's support page here.
Essentially:
(1) Click the 'Add Media' button above the toolbar.
(2) Drag and drop images from a folder on your computer into the media window and wait for them to finish uploading.
(3) Close the media window (with the cross at the top right corner).  (Do not click the 'Insert Into Post' button.)
(You can change the order of the images by selecting 'Uploaded to this post' in the media window and then dragging and dropping the thumbnails.)

Please note that WordPress allows each Media Library image to be attached to only one post so it is not possible to include images from the Media Library which are already attached to other posts.

  • Registered: 2015-01-25
  • Posts: 12

Re: wordpress updated plugin Pro doesn't work any more [SOLVED]

Thank You!