• Registered: 2014-01-24
  • Posts: 1

Topic: Tumblr and Dropbox issue

Hi there,

I'm new to using Juicebox (and Dropbox for that matter). I've created a Juicebox gallery and dropped everything into a Dropbox public folder and embedded this into a Tumblr post. I can see the gallery when I load it via Chrome, however am having issues viewing it in Explorer - a grey box displays with "Cannot find XML configuration"... or a message similar to that. Any clues as to why this could be happening?

Thanks in advance for your help.

Kate

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Tumblr and Dropbox issue

A Juicebox gallery loaded into an iframe which displays OK in one browser should also display OK in other browsers.
Does the gallery display OK when you view it's 'index.html' page in Internet Explorer directly from your Dropbox public folder?
Does it fail only when you view it within your Tumblr post?
Also, what version of Internet Explorer are you using?

Please post the URL to the Tumblr post containing your gallery so that I can take a look and help further.

In the meantime, please see this FAQ which deals with the 'Config XML file not found' message:
When I view my gallery I see the message 'Config XML file not found'. How do I fix this?