thank you very much this solved my problem :)
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Juicebox Support Forum → Posts by eud
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thank you very much this solved my problem :)
Hello,
I am encountering an issue with Juicebox that manifests differently depending on the platform used. The default index page generated works perfectly. However, when I create a custom HTML page by incorporating the provided embed code for Juicebox to display my titles and tabs, I face a problem.
On this custom page, when I click on "view gallery," I encounter a redirection issue on iOS devices, while everything works as expected on Android. Instead of following the expected redirection to index.html#expanded, iOS attempts to load full.html from the jbcore directory, resulting in a 404 error. This file indeed exists on the server, but it seems that the path is not interpreted in the same way by iOS.
Analysis of the Problem:
URL Handling by iOS/Safari: It appears that Safari on iOS processes URL paths differently compared to Chrome on Android. This might include stricter rules for resolving relative paths or anchors, which could explain why iOS fails to redirect correctly to the expected page.
Request for Assistance:
I would like to understand why this behavior differs between platforms and how I could adjust my configuration or code to ensure a consistent user experience across all devices. Your help in resolving this issue would be greatly appreciated, especially considering my commitment as a pro license holder.
Thank you in advance for your help and time.
I've sent a ZIP file containing my web page. Please review it to help troubleshoot the redirection issue on iOS.
website for test https://pellicule.000webhostapp.com/
video test youtube : https://www.youtube.com/watch?v=ddJDI09cj8k
Thanks,
Best regards,
eud
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Juicebox Support Forum → Posts by eud
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