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Juicebox Support Forum → Posts by jcisaacs3
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I have been in contact with my host provider, and their response is "we are not compatible with Safari". So now I have to go find a host provider that is compatible with Safari. The one you are using seems to be; can you tell me which provider you are using?
The demo works. I'll check back with my host site.
I put up an HTML5 download test, and it works with Safari.
http://jcisaacs.com/TEST/HTML5-Test/HTM … 0Demo.html
Also, I just updated to Safari 13. Still has the problem; download button not working.
I have been using 1.5.1. I just sent a link to a smaller site that didn't have photos that I didn't want going public.
Here is one I generated today:
http://justoncephoto.com/PHOTOS/190917- … -FOOD-WEB/
Same problem.
I'm not sure what to look for in the htaccess files. I don't see anything related to Mod_Security.
From what I've read, Safari should support HTML5 download.
I contacted my hosting service. They tried white listing my IP in Mod_Security, but that did not solve the problem.
I did another check, and found a possible culprit. I am using Mac OS 10.13.6 High Sierra, and found that the download button is not working, as described in the previous post, when using Safari as the browser. However, when I use Firefox or Chrome, the download button does work.
I am having the same problem. My web server is running PHP Version 7.3.9. The download button is downloading an html file named juicebox.php.html. It has this content:
<head><title>Not Acceptable!</title></head><body><h1>Not Acceptable!</h1><p>An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.</p></body></html>
Here is a link to a juicebox PRO site.
http://jcisaacs.com/PHOTOS/180304-Horse-WEB/
I checked the config file; it is generating a blank linkURL for each image. I tried deleting that field entirely, did not solve the problem.
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Juicebox Support Forum → Posts by jcisaacs3
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