Hello.
I had the same problem. Finally SOLVED.
Yesterday, i was updating few galleries with no problem.
Today, without reseting computer, i just opened one gallery, and got stuck after selecting folder and clicked on "open".
After that, none gallery can be opened, and "new" button doesn't react.
Tried everything mentioned, but also installation to different folder doesn't work.
Reinstalled Air, and also Juicebox few times.
Finally helped deleting folder "JuiceboxBuilder-Pro" in User Documents:
"/Users/<your username>/Documents/JuiceboxBuilder-Pro/"
I never changed anything in this folder, i have my own presets in other folder.
After that, the one gallery, where i got first stuck, works again.
So i hope, i will at least help other users...
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macOS Catalina: 10.15.4 (19E266)
Název modelu: iMac
Identifikátor modelu: iMac18,3
Název procesoru: Quad-Core Intel Core i7
Rychlost procesoru: 4,2 GHz
Paměť: 16 GB