1 Reply by dougalg83

(3 replies, posted in Juicebox-Pro Support)

Hi Steve,  thank you for the .htaccess file tip,  the gallery now works on my work colleagues Samsung s7  and fingers crossed it will work on my clients Samsung s6.

Thanks again

Go to forum: Juicebox-Pro Support

2 Topic by dougalg83

(3 replies, posted in Juicebox-Pro Support)

Hi JuiceBox Support forum new user here but I have an annoying situation that needs sorting.

I've just finished developing a site for a client and included a juicebox gallery. But when the client goes to view his gallery on a Samsung Galaxy S6 the JuiceBox gallery doesnt appear (as shown in the attached picture).

The same happens to a work colleague who has a Samsung Galaxy S7.

The strange part though is I have a Samsung S4 ace, my flatmate has a Samsung Galaxy S5 and another work college has an Galaxy S3 and all the JuiceBox gallery mentioned appears on everyone.

So my question is have Samsung done something to their newer phones that prevents JuiceBox gallery from working and is there anyway of fixing it because so far im stumped?!

Any tips would be greatly appreciated.

Go to forum: Juicebox-Pro Support