1 Reply by angelhag

(7 replies, posted in Juicebox-Pro Support)

I understood where to look, but the AIR folder does not contain an ELS folder, only an folder with the name "Updated"
I have also searched for ELS folder on the complete HDD, and for other JuiceboxBuilder-Pro folders, and there are none.
Maybe this is the cause to the problem?
/Anders

Go to forum: Juicebox-Pro Support

2 Reply by angelhag

(7 replies, posted in Juicebox-Pro Support)

Ok, so one good news and one bad news.

Good news: After using 1.5.1 for the build, and ensuring the cache was emptied, it now works on the iPhone6. And the gallery is nowresponsive on the devices I have tested.

Bad news is that the pop-up "JuiceboxBuilder-Pro wants your confidential information stored in "Adobe.APS in your keychain"-issue still remains after following the tips you referred to.
The files referred to does not even exist on my computer:
~/Library/Application SupportAdobe/AIR/ELS/JuiceboxBuilder-Pro
~/Library/Preferences/JuiceboxBuilder-Pro
And none of the other solutions helped either.
I am now running Adobe AIR 25 instead of 30 and still get the pop-ups.

Current status: If I click Deny in the pop-up appr 10 times through the workflow of Juicebox Pro the application actually delivers the gallery files at the end. As this is not a desirable workflow, I look forward to further ideas on how to remove this problem.

Again, thanks for the very prompt support!

Go to forum: Juicebox-Pro Support

3 Reply by angelhag

(7 replies, posted in Juicebox-Pro Support)

Thanks for the prompt response!

I started to upgrade to 1.5.1. Unfortunately I can not use JuiceboxBuilder after the upgrade: "JuiceboxBuilder-Pro wants your confidential information stored in "Adobe.APS" in your keychain, and it does not help at alla to input any password". How can I fix this issue.

When it comes to creating the padding around the image on mobile phones, I have already checked all the config options. I checked again and can not find any setting that possibly can create a padding on small screens as all are tied to the large mode only. The only option would be to use the gallery width/height but it only leads to an asymmetric padding with a gap on either right or top side of image. Is there any option that I do not see that could createa a padding in small screens.

I will ask for the iOS version on iPhone6 and get back if this problem not is helped by 1.5.1, once 1.5.1 works.

Thanks again for your support

Go to forum: Juicebox-Pro Support

4 Topic by angelhag

(7 replies, posted in Juicebox-Pro Support)

Hi,

I have tried many different ways to make my Juicebox gallery to be responsive to all devices.

I have one major issue and one smaller issue.

The major issue is that when viewing the images on smaller screens such as iPhone6, the images does not scaled down. Just a small portion of the image is visible on the screen of the phone. I want the full image to be seen not cropped and not stretched.

The minor issue. When viewing the images on other phones with bigger resolutions, the image goes all the way to the edge on two sides of the phone. I have tried to change all the parameters with some type of width. These settings change the size of the boundaries around the image when viewed on computer but not on phones. But when viewed on bigger Android and iPhone screens the image goes all the way to the edge of the screen.

Here is an example of my gallery: http://www.angelhag.se/gallery/ac/index.html

I hope someone can help me out here.

Anders

Go to forum: Juicebox-Pro Support