1 Reply by simonp

(6 replies, posted in Juicebox-Lite Support)

Still no better off...unfortunately. When I use the open button, the file handling window comes up and I can navigate fine but nothing happens when I select the folder you refer to.

I had an eBay app that ran fine before so I know Air is running properly. I subsequently erased it, wondering if that was the source of conflicts, but it hasn't help, even if I reinstall Adobe Air afterwards.

I am out of ideas. Maybe I have to go back to Smugmug.

Simon.

Go to forum: Juicebox-Lite Support

2 Reply by simonp

(6 replies, posted in Juicebox-Lite Support)

I followed these instructions to the letter and the result is exactly the same: the app starts but the New Gallery button doesn't do anything. The Open Gallery button seems to work....can you send me a file or folder to click on that will allow me to customize it?

Simon.

Go to forum: Juicebox-Lite Support

3 Topic by simonp

(6 replies, posted in Juicebox-Lite Support)

Just installed yesterday. Black window comes up with the New Gallery and Open Gallery Buttons but the New Gallery Button does nothing when I press it.

Already uninstalled app and erased all files in the Library and elsewhere but the re-install was the same.

I have a brand new install of Adobe Air and a brand new version of your app...so I am confused as what else to try, based upon other info in this forum.

Mac Pro 2010
OS-X 10.11.6

Can you help me with something else to try?

Simon.

Go to forum: Juicebox-Lite Support