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Juicebox Support Forum → Posts by blomcode
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php --version on AWS:
PHP 5.6.26 (cli) (built: Oct 6 2016 19:48:12)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
on Bluehost (previous server):
PHP 5.2.17 (cgi-fcgi) (built: Sep 26 2016 15:33:30)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
I'm sure (?) I downloaded images from galleries that had spaces in the path previously, but it sure sounds like this issue:
Hello,
I've just noticed that the download functionality is not working in my galleries. I know that it used to work, but this may have been before I changed server setup - I'm not certain when it last worked.
In any case, what happens is I get a 0-length image file when I use the download icon. Looking in the error_log for apache httpd, I see this:
PHP Warning: readfile(/var/www/html/photos/funshoots/2016-09-15%20Melissa+Hank/images/DSCF5033.jpg): failed to open stream: No such file or directory in /var/www/html/photos/funshoots/2016-09-15 Melissa+Hank/jbcore/juicebox.php on line 21
The file we want to download is in fact there, and permissions are fine. I think the issue is the %20 in the filename. (I added a debug line to juicebox.php just before readfile() to print the name of the file we're readquesting, and it does show the %20 there as well).
I'm sure it must be some configuration option - perhaps a PHP config on my server? I used to host the galleries on a Bluehost virtual server. I am now hosting it on an AWS ec2 instance running Amazon Linux (essentially centos).
Any help appreciated. The image I'm referring to above can be seen here: http://thomasblom.com/photos/funshoots/ … issa+Hank/
Silly me! I was rapidly prototyping and using very general selector css. Thanks for spotting that.
To be clear - initially the back arrow is greyed out, as it should be - and the correct tooltip is displayed. But once I advance to the next image, and back arrow becomes active, it has the wrong tooltip and performs the wrong function.
Hi,
I'm using the latest juicebox-pro plugin (1.5) in lightroom 6.
I use a "button bar" with buttons for thumbs, download, nav/autoplay, and email contact.
I have just noticed that the "back arrow" which should go to the previous image, instead causes the file to be downloaded.
If you hover over the "back arrow", indeed the tooltip even says "Download".
The easiest way to demonstrate this is to have a look at the site I'm putting together (I see the problem in Chrome, Safari, and Firefox - all I've tested):
thomasblom.com
Once the page loads, click on the "GARAGE" or "PARTY" link to see galleries that exhibit the problem.
These galleries are loaded dynamically onto the same page without a page refresh as outlined in your embed docs.
Thanks,
Thomas Blom
Unfortunately the error occurred again, so it is apparently not completely fixed. However, it has only happened once in the last day of working. It happened when I was dragging the stage padding width around dramatically and the LR6 web preview was struggling to keep up, so it does seem to be related to LR ability to write the new config.xml efficiently on change (and the preview mechanism not waiting until it is written to attempt a refresh).
Yes, I use an imac 27" with OSX 10.11 and an AMD Radeon HD 6970M.
Being a software developer myself, I suspect that your intuition on another similar thread is right -- that there was a bug related to the writing of the config.xml file after a gallery change, such that the file was not found (or it was read while writing was incomplete) when the in-lightroom web-viewer tried to display. But who knows.
In any case, things are working fine now. Thanks for your help.
Thanks for your helpful reply.
Since I had just installed LR6, I was using whatever version comes down initially. Today I noticed the Adobe Updater indicated an update was available, and I updated to the latest version (6.6.1). I am no longer experiencing this problem, at least having just spent 10 minutes successfully editing the gallery I was having issues with a couple nights ago.
Thanks!
Thomas
FYI - I have gone back to LR5 and the problem does not occur. Is this a known issue with Juicebox Pro in LR6?
Hello,
I've recently installed LR6 and am getting the above error within Lightroom when editing a gallery.
It happens when I make an adjustment to, for example, the Thumbs Frame Width, or some other attribute.
It does not happen every time, but within a few edits, it happens. The gallery displayed within the Web module of LR6 is gone, and this message appears in its place. I go back to Library, then back to Web to work on the gallery some more, perhaps losing some changes. Within a few more edits, this message is displayed again.
I never saw this with LR5. I thought maybe I should update the JBPro plugin so I updated from 1.4.x to 1.5, and still get the same error.
Help?
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Juicebox Support Forum → Posts by blomcode
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