The following gallery was created just now using a Jukebox Builder that I've only just downloaded and installed.  Same problem.

photos.worldofenglish.co.uk/2015/juicebox_builder

Les

Hi, Steven.

I hope this will be of use - a new test gallery uploaded today.

photos.worldofenglish.co.uk/2015/TestForJuiceboxSupport

I don't know if this will also help, but the following gallery is the old one I've mentioned which still works.  In this, you'll see my original images in directories like Images_G & Thumbs_G.  The directories now called Images & Thumbs, etc are photos which I wanted to go into a new gallery, but the only way I could get them to work was by putting them in this old working gallery.

photos.worldofenglish.co.uk/2015/2015-04-10Gruffudd

Thanks for the time you're spending on this.
Regards,
Les

Hi, Steven.

I've tried creating new Jukebox galleries from LR CC, uploading using Transmit.  Still gives blank pages.

The only thing I can do that works is to then copy everything apart from the jbcore files from the new gallery on the server to overwrite the equivalent files in the old directory that is working - and this then still works ok.  But the web page address has to stay the same - and this of course is now unrelated to the images in the gallery!

If I duplicate the whole of the working directory using Amazon S3's facility and then try to access that clones site from my browser, it gives the white page problem. Very strange.

I can't see any reason why this should be a JB fault - but equally, I can't see why Amazon S3 should be causing the error.

As an awful temporary workaround, is there a way I could put multiple galleries in the one working site, with different Thumbs & Images directories and entry points like Gallery1.html, Gallery2.html, etc, instead of Index.   (I can't get that to work here at the moment, possibly because there is something in the js core that expects everything to be in its default directories?)

Thanks for your help.
Les

Oops...  Also meant to say, looking in the Amazon storage bucket, the images, etc., do seem to be there.  (Haven't checked the Juicebox js files against those in a working gallery byte by byte though!)

I've successfully uploaded 3 or 4 Juicebox galleries (exported from Lightroom CC  to local storage; then to Amazon S3 AWS using Transmit).  They displayed beautifully then and still do.

But when I created a new gallery about 10 days ago, on trying to open it (in Safari on Mac; under iOS on iPad or iPhone; under Safari under Win XP), the browser's tab title shows correctly, but nothing appears on the page itself - no image, no thumbnails, no navigation, nothing.  (The gallery displays fine in a local browser if Lightroom does it or if the Juicebox program does it.)

I've tried lots of options - even on Amazon S3 directly cloning everything from a old working gallery into a test gallery, then replacing the Images, Thumbs, and config file with new stuff.  Still nothing.

Creating the same new gallery using an in-built Lightroom layout style (Classic Gallery) works fine.

Any suggestions, please?

Thanks,
Les