1 Reply by esheather

(5 replies, posted in Juicebox-Lite Support)

That was very helpful; thank you! I realized that I had embedded the code in an Adobe Muse 'Tabbed Panel' to switch between multiple albums on one page, but I changed that and made them on separate pages instead. Your comments about the page having a lot going on reminded me that I no longer needed those elements and they may be causing the problem. I rebuilt the pages without those elements, placing the code directly on the page instead of in an element and it works perfectly! The albums load right away. Thanks so much for helping me trouble shoot this. I'm very happy with the way the slideshows work now and comfortable moving up to the Pro version once my client signs off on this. Thanks!

Go to forum: Juicebox-Lite Support

2 Reply by esheather

(5 replies, posted in Juicebox-Lite Support)

Thank you, Steven, for the quick reply! I rebuilt the Originals gallery and that seemed to help. I do still have to refresh the page for both galleries to show up on my Mac for some reason but they appear to load fine on Windows. Thanks!

Go to forum: Juicebox-Lite Support

3 Topic by esheather

(5 replies, posted in Juicebox-Lite Support)

I'm able to view one of my two JuiceBox galleries using the url for the index.html file directly, but it won't show on the webpage. In Chrome, I see the following error message:
Uncaught TypeError: ax.toLowerCase is not a function.
(anonymous function)    @    VM210:1
bN.extend.each    @    VM210:1
bN.fn.bN.each    @    VM210:1
ad    @    VM210:1
h    @    VM210:1
get_gallery_height    @    VM210:1
init_before_loading_gallery_html    @    VM210:1
(anonymous function)    @    VM210:1

Here is the link to my test site webpage that the gallery isn't viewing on:
http://lynnmaritpetersonart.businesscat … clees.html

and here is the link to the gallery directly:
http://lynnmaritpetersonart.businesscat … index.html

The second gallery isn't showing up in either way. It has 41 images so sounds like that should work in the Lite version.
http://lynnmaritpetersonart.businesscat … inals.html

Any ideas on the cause of these viewing problem? The embed code is the same, except for the folder name change. The first one did show up for awhile, then it stopped showing. Sometimes a refresh would make it show again but now it just isn't showing in Safari, Firefox nor Chrome on a Mac.

Thanks!

Go to forum: Juicebox-Lite Support