1 Reply by graphicsxp

(2 replies, posted in Juicebox-Pro Support)

I should mention that if I disable W3 Total Cache the file is found and the gallery shows up fine. Looks like it may not be a theme issue after all. What may explain this behaviour ? (I've clean the cache multiple times)

Go to forum: Juicebox-Pro Support

2 Topic by graphicsxp

(2 replies, posted in Juicebox-Pro Support)

When I add the juicebox gallery to a page I get a 404 on theme.css.
For instance, if I access the following page :

http://www.pretty-story.com/cocktail-so … ge-photos/

it tries to load theme.css from  http://www.pretty-story.com/wp-content/ … /theme.css

instead of http://www.pretty-story.com/wp-content/ … /theme.css

This problem has been happening since I use a new theme. The theme is Osmosis by Greatives but they are not aware of your plugin.

Can you help with this matter ?

Go to forum: Juicebox-Pro Support

3 Reply by graphicsxp

(5 replies, posted in Juicebox-Pro Support)

I've opened an issue with WPML and they think that wp-juicebox may not be compatible with their plugin:

https://wpml.org/forums/topic/wp-juiceb … ost-609369

Since WPML is the most used plugin in the world for translation, do you think you can work out the problem directly with them ?


Are you talking about the gallery xml file ? I've checked the file and it was not translated by the plugin.

What happens is that when you translate a post, it creates a new gallery (new xml file) and link it to the new post id  (the translated post). Therefore it links to the exact same images already used in the original post. Maybe that would be the problem ?

Go to forum: Juicebox-Pro Support

4 Reply by graphicsxp

(5 replies, posted in Juicebox-Pro Support)

I'm having the same problem here.

Translating a post containing a regular media gallery works fine. But translating a post containing a (working) juicebox gallery leads to both the original and translated page showing just an empty juicebox gallery (black screen).

There seems to be a compatibility issue between wpml and wp-juicebox.

Could someone investigate the issue please ?

Go to forum: Juicebox-Pro Support