1 Reply by engel.michael

(3 replies, posted in Juicebox-Pro Support)

Hello Steven

now the checksum from JuiceboxBuilder-Pro.air file are correct: 4ff2a4c89ee2f4c8bc35fe72ba6a1288.
I have downloaded the zip file from my Android tablet!
When i install the air file from the desktop the same error occurs.

Die Anwendung konnte nicht installiert werden, da die Installationsdatei beschädigt ist.
Bitten Sie den Anwendungsautor um eine neue Installationsdatei.

Air Log-File:

[2015-01-25:13:31:31] Application Installer begin with version 16.0.0.245 on Windows 7 x86
[2015-01-25:13:31:31] Commandline is: E:\JuiceboxBuilder-Pro.air
[2015-01-25:13:31:31] Installed runtime (16.0.0.245) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2015-01-25:13:31:31] Unpackaging file:///E:/JuiceboxBuilder-Pro.air to C:\Users\men\AppData\Local\Temp\fla9982.tmp
[2015-01-25:13:31:31] Application signature verified
[2015-01-25:13:31:31] Unpackaging/validation complete
[2015-01-25:13:31:31] No app located for appID 'JuiceboxBuilder-Pro' and pubID ''
[2015-01-25:13:31:35] Converting unpackaged application to a native installation package in C:\Users\men\AppData\Local\Temp\flaA787.tmp
[2015-01-25:13:31:35] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
[2015-01-25:13:31:39] Application Installer end with exit code 7
[2015-01-25:13:36:20] Application Installer begin with version 16.0.0.245 on Windows 7 x86
[2015-01-25:13:36:20] Commandline is: C:\Users\men\AppData\Local\Temp\Rar$DI26.280\JuiceboxBuilder-Pro.air
[2015-01-25:13:36:20] Installed runtime (16.0.0.245) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2015-01-25:13:36:21] Unpackaging file:///C:/Users/men/AppData/Local/Temp/Rar%24DI26.280/JuiceboxBuilder-Pro.air to C:\Users\men\AppData\Local\Temp\fla52F.tmp
[2015-01-25:13:36:21] Application signature verified
[2015-01-25:13:36:21] Unpackaging/validation complete
[2015-01-25:13:36:21] No app located for appID 'JuiceboxBuilder-Pro' and pubID ''
[2015-01-25:13:36:27] Converting unpackaged application to a native installation package in C:\Users\men\AppData\Local\Temp\fla1CF4.tmp
[2015-01-25:13:36:27] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

Please Help

Thanks Michael

Go to forum: Juicebox-Pro Support

2 Topic by engel.michael

(3 replies, posted in Juicebox-Pro Support)

Hello Juicebox Pro Forum

Please Help!!!!!!!!!!

I received following message when i will installation Juicebox Pro:

Die Anwendung konnte nicht installiert werden, da die Installationsdatei beschädigt ist.
Bitten Sie den Anwendungsautor um eine neue Installationsdatei

This error will a occurs on an win 7 and win 8.1 System!
The MD5 checksum from JuiceboxBuilder-Pro.air is: 61801ed56df27db15fffb388f50d698c
The same error occurs also with the JuiceboxBuilder-Lite Version!

I have uninstalled Adobe Air and all Juicebox files are deletet!
After install Air and run JuiceboxBuilder-Pro.air from desktop the sam error occurs!

Details:

Windows 7 Service Pack 1 on a Desktop PC and Windows 8.1 on an Laptop
Adobe Air 16.0

Adobe Air Log File:

[2015-01-24:16:44:21] Application Installer begin with version 16.0.0.245 on Windows 7 x86
[2015-01-24:16:44:21] Commandline is: I:\tools\simpleviever\juicebox_pro_143\juicebox_pro_1.4.3\JuiceboxBuilder-Pro.air
[2015-01-24:16:44:21] Installed runtime (16.0.0.245) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2015-01-24:16:44:22] Unpackaging file:///I:/tools/simpleviever/juicebox_pro_143/juicebox_pro_1.4.3/JuiceboxBuilder-Pro.air to C:\Users\men\AppData\Local\Temp\flaC3CB.tmp
[2015-01-24:16:44:22] Application signature verified
[2015-01-24:16:44:22] Unpackaging/validation complete
[2015-01-24:16:44:22] Installed app (JuiceboxBuilder-Pro) located at C:\Program Files (x86)\JuiceboxBuilder-Pro\JuiceboxBuilder-Pro.exe
[2015-01-24:16:44:31] Converting unpackaged application to a native installation package in C:\Users\men\AppData\Local\Temp\flaE7DF.tmp
[2015-01-24:16:44:32] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
[2015-01-24:16:44:39] Application Installer end with exit code 7

Thank for assistance

Michael

Go to forum: Juicebox-Pro Support