1 Reply by tamarakorr

(7 replies, posted in Juicebox-Lite Support)

Argh! Spoke too soon. The Wordpress plugin doesn't appear to be updated. We will wait for that one...

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2 Reply by tamarakorr

(7 replies, posted in Juicebox-Lite Support)

Great, thank you!

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3 Topic by tamarakorr

(1 replies, posted in Juicebox-Lite Support)

We're having trouble adding images to our gallery and then having them come out in the correct order.

We found this old forum post, from 2013: http://juicebox.net/forum/viewtopic.php?id=1053

Initially we were excited after we read that. We thought perhaps we just needed to select our images from the Media Gallery in reverse order from how we wanted them.

That didn't work. As far as we can tell, they're really just coming out in random order.

Finally we found a sort of workaround - if we choose one image, then close the Media window, and do this for each image - the gallery displays in correct order. This is very slow and frustrating, though, because Wordpress has to load the Media Gallery each time.

Is there a trick to selecting images for a gallery all in one go, and having them come out in the correct order the first time? Thank you for your help. We'd really like JuiceBox to work for us.

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4 Reply by tamarakorr

(7 replies, posted in Juicebox-Lite Support)

Thanks for your quick reply.

Currently we're evaluating with the free version (JuiceBox Lite).

useFullScreenExpand=TRUE is lovely and solves the problem on desktop screens. But of course it's not supported by mobile browsers.

In the paid version (JuiceBox-Pro), how does expandInNewPage=TRUE look on mobile/tablet? (Could you point us to a site that does this? Preferably one with images intended to fill or nearly-fill the screen.) Most of our viewers are on iPhone and iPad.

Thanks in advance - and I'll make a separate topic for another question.

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5 Topic by tamarakorr

(7 replies, posted in Juicebox-Lite Support)

We hope to use JuiceBox on our Wordpress site, but we are using X Integrity Theme.

When JuiceBox is made full-screen in our theme, about 40% of it is cropped underneath our header area. This hides the top ~40% of the photos and looks very unprofessional.

At first I thought the problem might be the weirdly high z-level values for header items in X Integrity. I reduced the z-levels to single-digit values, but it did not help.

I also tried giving components of JuiceBox high z-levels in my browser, but that didn't help either. So I think the problem is more complex than z-levels.

X Integrity won't help us with this as their company, ThemeCo, considers itself your competitor. But, ThemeCo's supported gallery options are not adequate for what we need to do. We think JuiceBox is.

Can you suggest what we need to do to solve this problem? We have tried out a lot of galleries and all of them fall short of what we need. JuiceBox seems to be the one, but it won't work!

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