1 Reply by mallow

(5 replies, posted in Juicebox-Pro Support)

Another update...

It seems that it makes harder to vertiacally scroll images without links, but it is still possible. You can test it even on your demo gallery:
http://juicebox.net/demos/pro/full/#2
This image has no link. Hold your iPhone in portrait mode. Rotate it to landscape mode and right after this touch the caption and move it up with your finger. It scrolls vertically, which is not wanted behaviour.

Please compare this to that gallery:
http://photoswipe.com
Here vertical swipe is coded to close the fullscreen view. Maybe you could make something like this?

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2 Reply by mallow

(5 replies, posted in Juicebox-Pro Support)

Small update. I found that for some reason in my config.xml file I had:

galleryWidth="960"
galleryHeight="720"

I thought those config options are not valid for a fullscreen view, but it seems they are. I deleted those options to make it default 100% width and height and now images without links scroll only horizontally.

Still, images with links scroll vertically too.

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3 Reply by mallow

(5 replies, posted in Juicebox-Pro Support)

Steven wrote:

I'm not sure exactly what is causing the problem but in our own Pro Full Browser demo gallery, the problem happens only when the caption includes a link (for example images #1 and #8).
(...)

It seems the case for your demo gallery, but please look at my gallery:
http://www.next-planet.com/graphics/#1expanded
The first image doesn't have a link in the caption and it scrolls vertically :-/

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4 Reply by mallow

(3 replies, posted in Juicebox-Pro Support)

enableAutoPlay="TRUE" solved it. Thank you very much! Problem solved :)

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5 Topic by mallow

(5 replies, posted in Juicebox-Pro Support)

Hi, I have a problem with Juicebox Pro gallery on an iPhone 5s.

The problem is that on a fullscreen view scrolling should only work left/right, horizontally, but sometimes it works also vertically, causing visual errors.

This can be checked even on your demo gallery:
http://juicebox.net/demos/pro/full/#1

First image looks on my iPhone like this:
http://i.imgur.com/Q0z8wsG.png

When I grab the caption part (selected in red):
http://i.imgur.com/Q7cOvy5.png
I can scroll the gallery up/down. When I move it up too much, the gallery stays like on the picture - image moves to top and I can see part of the background.

But... When I try to scroll vertically the second image in the same demo gallery:
http://i.imgur.com/irsYe8c.png
vertical scroll doesn't work (which is good) and I can only scroll this image left/right.

Please help me with this. What is the difference between those 2 images? Why the second one is OK? On my website I have a problem with vertical scroll with all the images:
http://www.next-planet.com/graphics/#1expanded

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6 Topic by mallow

(3 replies, posted in Juicebox-Pro Support)

As written on the http://www.juicebox.net/support/config_options/ page, spacebar should start AutoPlay. It doesn't work on OSX 10.10.5. I tried this with latest versions of Safari and Chrome. Other keyboard shortcuts work without problem.

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7 Reply by mallow

(3 replies, posted in Juicebox-Pro Support)

Thank you for your help, Steven. It was my mistake. You are right about this aspect ratio. I told you that in the older version of Juicebox it was OK, but... In this older gallery I had black background color and it only seemed there is no bottom border. It was, but just not clearly visible due to iPhone's screen black surface. I changed bg color to white and the border is visible there as well.

imageScaleMode="FILL" is not an option in this case, because I have images with different resolutions and I want all parts of image to be visible.

Anyway, it is my mistake, not a problem with Juicebox. Thanks.

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8 Topic by mallow

(3 replies, posted in Juicebox-Pro Support)

Hi. I have a strange problem with Juicebox v1.4.4.1 and iPhone 5s with latest iOS 8.4.1
When I browse through images of 1280x720 resolution on my iPhone 5s in fullscreen mode (horizontal), all the images have white border line at the bottom. My bg color is also white, but it shouldn't be visible with those images, as 1280x720px are the same proportions as iPhone's screen. Those images should cover all screen.

Can I post images here to show you an example?

P.s. I tested older Juicebox gallery, version 1.4.1 on the same iPhone and same iOS version and everything looks OK. No bottom border.

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9 Reply by mallow

(4 replies, posted in Juicebox-Pro Support)

Thanks for reply.

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10 Reply by mallow

(4 replies, posted in Juicebox-Pro Support)

This is what I needed. Thanks for your answer.

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11 Topic by mallow

(4 replies, posted in Juicebox-Pro Support)

Hi, I have a question. I make a Juicebox gallery in which i want to use few PNG files. When I import them to my gallery, they are being converted to JPG files. Even when the Resize Images checkbox is switched off. I don't want those PNG images to be converted or processed whatsoever. How to prevent that?

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12 Reply by mallow

(4 replies, posted in Juicebox-Pro Support)

Is it OK to change the sourcePath attributes to sourcePath="" if for some reason I don't want the image to be reprocessed from the original file anymore?

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13 Reply by mallow

(6 replies, posted in Juicebox-Pro Support)

Great.

Just a side note: I think it is clear on the video, but if not... The problem is only with the Fullscreen Mode. When I use Expand Mode to only expand to browser's window, there are no problems at all. Every browser works fine then.

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14 Reply by mallow

(6 replies, posted in Juicebox-Pro Support)

It doesn't happen every single time, but most of the time. I'd say 9 of 10 times.

I've recorded my screen to show you what is happening:
(before the video I've cleared browser's cache, as you suggested)
https://www.youtube.com/watch?v=_eerg9k … e=youtu.be

Please notice strange thing that happens:
1. After first Expand Mode and Exit, Autoplay icon blinks. It changes to Pause and Play (I didn't hit any key).
2. After second Expand Mode it blinks one time more. Changes to Pause, then Play and then Pause again, so Autoplay has started this time.
3. After third time with Expand Mode, the icon blinks one more time again. Pause->Play->Pause->Play, so the Autoplay stays off.
4. And so on...

Weird pattern, right? It seems like each time when turning off the Expanded Mode, there is this one extra Autoplay button hit.

Latest Chrome acts almost the same. The difference is that this blinking is not that noticeable. But it also switches on the Autoplay button.
I think it is maybe because both these browsers come from the same WebKit engine.

As I have said earlier, there isn't a problem with latest Firefox.

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15 Topic by mallow

(6 replies, posted in Juicebox-Pro Support)

Hi,
I've found a bug in Juicebox in Safari 7.0.3. Autoplay sometime starts when you don't want it to.

Now Autoplay starts without your will.

In Firefox it works fine.

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