1 Reply by JP2014

(8 replies, posted in Juicebox-Pro Support)

Thanks for the great support! Steven was able to identify the issue, and after changing a setting on the server, it's working. JuiceBox is the best!

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2 Reply by JP2014

(8 replies, posted in Juicebox-Pro Support)

Thanks for the offer Steven. Please do send me an email, and I'll forward you FTP details.

Thanks!
JP

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3 Reply by JP2014

(8 replies, posted in Juicebox-Pro Support)

Looks like the javascript creating the XML output is not including the parameters for Picasa…this is from the non-working version:

<juiceboxgallery galleryTitle="Juicebox Gallery" useFlickr="false" flickrUserName="" flickrTags="" textColor="rgba(255, 255, 255, 1)" thumbFrameColor="rgba(255, 255, 255, 0.5)" showOpenButton="true" showExpandButton="true" showThumbsButton="true" useThumbDots="false" useFullscreenExpand="false"/>

This is from a working version:

<juiceboxgallery galleryTitle="Juicebox Gallery" useFlickr="false" flickrUserName="" flickrTags="" textColor="rgba(255, 255, 255, 1)" thumbFrameColor="rgba(255, 255, 255, 0.5)" showOpenButton="true" showExpandButton="true" showThumbsButton="true" useThumbDots="false" useFullscreenExpand="false" e_galleryWidth="400px" e_galleryHeight="300px" e_backgroundColor="222222" e_backgroundOpacity="1" e_textColor="ffffff" e_textOpacity="1" e_thumbColor="ffffff" e_thumbOpacity="0.5" e_library="picasa" e_featuredImage="" e_nextgenGalleryId="" e_picasaUserId="picasateam" e_picasaAlbumName="VegasWeekend" postID="1033">

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4 Reply by JP2014

(8 replies, posted in Juicebox-Pro Support)

Thanks for your message Steven. I deactivated the plugin, deleted all related folders and files from the server, and uploaded and installed the plugin again. I created a gallery using the Picasa info you mentioned.

Same result. Flickr works as a source for the images...
http://yourdreambuilder.com/sitemap/testing456/

Picasa does not...
http://yourdreambuilder.com/sitemap/testing123/

Any other ideas about what else to test or how to fix?

Thanks,
JP

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5 Topic by JP2014

(8 replies, posted in Juicebox-Pro Support)

I'm having an issue getting Juicebox to work with Wordpress and a Picasa Web Album on a particular site.

The gallery on the page below should be pulling images from the Picasa Web Album link listed:

http://yourdreambuilder.com/sitemap/testing123/
https://plus.google.com/photos/10112354 … 1184181569

I've been able to successfully display this exact Picasa Web Album on another website, so I know the settings are correct.

In addition, I've been able to successfully display a Flickr album on the website in question so I know Juicebox is working on the site:
http://yourdreambuilder.com/sitemap/testing456/

Any suggestions on how to get this working, or what else to test?
Thanks!
-JP

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