1 Reply by mattebo

(5 replies, posted in Juicebox-Pro Support)

Unfortunately I ended up with the same results.

I sent in a support request to my host about the PHP but have yet to hear back.

In the meantime I can just revert back to using the Juicebox Pro Builder and uploading/embedding that. Will a WordPress page require an iFrame?

I would just prefer to use the plugin since it makes it easy to dynamically pull from NextGen gallery folders. This site is my wife's and I need to make it as easy as possible for her to add new images.

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2 Reply by mattebo

(5 replies, posted in Juicebox-Pro Support)

Thanks for the response. Unfortunately I'm still not having much luck with this. Maybe its something I should bring up with my host regarding the PHP?

When I built everything locally it all worked just fine. However I have PHP 5.4.17 locally and not 5.2.17

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3 Topic by mattebo

(5 replies, posted in Juicebox-Pro Support)

Hey guys,

I know there are many posts on this issue but none of the solutions have yet to work for me. Perhaps I'm missing something obvious?

Basically I am using the Juicebox WordPress plugin but no matter what I try I can't get past the error Config XML Not Found. I'm working off a fresh WordPress and wp-juicebox plugin install. I did upgrade the jbcore folder to the pro folder though.

This is the site I'm trying to add a gallery to: etcillustration.com

I've checked compatibility with my server and I should meet all of the plugins requirements.

PHP version: 5.2.17
DOM extension is enabled

Wordpress version: 3.8.1

WP-JuiceBox version: 1.3.3.1

It is adding XML files to my /wp-content/uploads/juicebox folder and the permissions on that folder are 777

I don't know if this means anything but if you open the XML from the direct path you see all my settings:
http://etcillustration.com/wp-content/u … ebox/1.xml
but if you instead go to http://etcillustration.com/wp-content/p … llery_id=1 you just see a blank xml file.

This is a test gallery with only 2 images in it that I'm pulling from the NextGEN gallery plugin. I've tested creating a gallery directly pulling from WP's Media Library but that also doesn't work. I've also tried switching from my custom theme to one of the default themes to no avail.

Thanks for the help!
-Matt

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