1 Reply by pholtzman

(4 replies, posted in Juicebox-Pro Support)

Ugh.  GoDaddy Managed Wordpress has blocked web php access.  per their tech support:

I have cross checked with my team on this and I found The Managed WordPress Team, have decided to roll out a change to block direct PHP file access to better protect for you and improve our security posture. This change will block all web requests to PHP files inside the following directories:

/uploads
/files
/wp-content
/wp-includes
/akismet

This list of directories was chosen as the most common location the type of attacks we are trying to prevent live.

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2 Topic by pholtzman

(4 replies, posted in Juicebox-Pro Support)

Recently this error appeared.  I suspect a Wordpress Update has done this but I can't figure out the fix.  Please help!

http://downtowngroup.com/harlem-brownstone-2/

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3 Reply by pholtzman

(6 replies, posted in Juicebox-Pro Support)

Success! 

Thanks so much, Steven!

Peter

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4 Reply by pholtzman

(6 replies, posted in Juicebox-Pro Support)

I've been tinkering with this and narrowed it down to this peice of the generated HTML:

<td class="jb-splash-holder">
<img style="position: absolute; left: -265px; top: 0px; width: auto; height: 600px;" src="http://downtowngroup.com/web/wp-content/uploads/2012/11/Living-Room-I3.jpg">

If I could specify that the image postion is left: 0px, this will give me a roughly acceptible (but not ideal) result.  I've poked about with the theme.css file in jbcore, but to no success.  Any pointers?

Thanks!

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5 Reply by pholtzman

(6 replies, posted in Juicebox-Pro Support)

There does seem to be a css conflict.  My site is Headway based, so an iframe is not the best solution for me.  I am not very experienced, but very willing to muck about editing the css for this - are there any things you could tell me to look for that might be causing this?

edit: I played a bit with firebug to see what I could find.  This seems to be at least part of the problem:

<td class="jb-splash-holder">
<img src="http://downtowngroup.com/test/wordpress/wp-content/uploads/2012/11/DSCN2395.jpg" style="position: absolute; left: -368px; top: -500px; width: auto; height: auto;">                     

these large negative postions - "left:-368px and top:-500px (which are relative to the window size) are putting the splash  out of view. 

This seems to be related to Headway's Responsive Grid, upon which my site is heavily dependent.

Any thoughts as to what css I need to edit to fix this? Can I disable the responsive grid for the content block on this page?

Thanks!

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6 Topic by pholtzman

(6 replies, posted in Juicebox-Pro Support)

The splash image for all my galleries is not displaying correctly when the site auto displays for small screens.
It seems to have the image way off to the left -only sometimes is even a small portion of the image visible at all.  How do I fix this?

See examples at any of the posts listed here:

http://downtowngroup.com/test/wordpress/residential/

Thanks for your help!

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