1 Topic by Lucyloo1

(1 replies, posted in Juicebox-Pro Support)

Hi, I have bought Juicebox pro and I am trying to get it to work on my website.

Simple Viewer worked fine with my theme, but when I upgraded to Juicebox, I began to have all sorts of problems with images not displaying. After hours of tying figure things out, I am pretty sure there is some conflict with my theme as I can get it to work if I try a different theme.

I use the ithemes framework. Is there  any known quick fix for this sort of problem or should I just give up?

Go to forum: Juicebox-Pro Support

2 Reply by Lucyloo1

(3 replies, posted in Juicebox-Pro Support)

Thanks - deactivated plugins and found the culprit. Working fine now.

Go to forum: Juicebox-Pro Support

3 Topic by Lucyloo1

(3 replies, posted in Juicebox-Pro Support)

I have just bought juicebox pro which I want to use on my wordpress website.

I have installed the juicebox wp plugin sucessfully and have replaced the 'jbcore' folder in the WordPress plugin folder with the one from the Juicebox-Pro download.

However, when I click the juicebox icon to insert a gallery I get the following error message:

XML Parsing Error: no element found
Location: http://www.saffronsacks.com/wp-content/ … onfig.php?
Line Number 1, Column 1:
^

Any ideas what may be causing the problem?

Thanks

Go to forum: Juicebox-Pro Support