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(8 replies, posted in Juicebox-Pro Support)

Hi

Wondered if andyhm managed to sort this problem? I have been through all the steps taken above with no success. Sure it's connected with BP Security somehow. Hardcoded URL into wp-juicebox.php and I have deactivated and deleted BPS.

Also started with a clean install. Also deactivated all plugins except Juicebox and still not working. Cannot get jb-config.php to load when trying to add a gallery.

Any ideas as no where to go for me from here?

Ok finally did it. Yes, it does help to have larger images. I redid the test gallery loaded with images of 1024 x 768. Looked better but still looked odd on Ipad amongst others with plenty of unwanted spaces.

It needed a restricted gallery height setting in the coding ...... galleryHeight: "500",

ie
<!--START JUICEBOX EMBED-->
<script src="http://www.spanishhighs.co.uk/juicebox/mulhacen/jbcore/juicebox.js"></script>
<script>
  new juicebox({
      containerId : 'juicebox-container',
      baseUrl : 'http://www.spanishhighs.co.uk/juicebox/mulhacen/',
            galleryHeight: "500",
  });
</script>
<!--END JUICEBOX EMBED-->

Now works fine on all platforms. Unwanted space all removed.

Ok no conflict with Twitter css etc. Now the test page is totally clean and just has Juicebox coding in it. Still loads of whitespace. Still the problem. Config.xml below ...

<juiceboxgallery

    resizeOnImport="false"
    useFlickr="false"
    cropToFit="false"
    imageScaleMode="SCALE"
    captionPosition="NONE"
    buttonBarPosition="NONE"
    backgroundColor="rgba(245,245,245,1)"
    showExpandButton="false"
    showThumbsButton="false"
    showOpenButton="false"
    showSplashPage="NEVER"

>


webpage code

<h2>Photo Gallery</h2>
<div id="juicebox-container"></div>

<!--START JUICEBOX EMBED-->
<script src="http://www.spanishhighs.co.uk/juicebox/test/jbcore/juicebox.js"></script>
<script>
  new juicebox({
      containerId : 'juicebox-container',
      baseUrl : 'http://www.spanishhighs.co.uk/juicebox/test/',
  });
  </script>
<!--END JUICEBOX EMBED-->


Now been trying to solve this for 2 days. Surely this is easy stuff to resolve?

Main Image set imageScaleMode to "SCALE". No difference to elimination of white space above main image or between main image and thumbnails unless at full desktop browser width.

Try resizing http://www.spanishhighs.co.uk/test/test-juicebox.php from full to mobile size. The unwanted white space areas grow above and below the main image.

Conflict between the css of Twitter Bootstrap and Juicebox perhaps?

Thanks for the head up re some of the options. I do need the 100% width and height set.

You can see the test gallery at http://www.spanishhighs.co.uk/test/test-juicebox.php

This is what I really want as it is perfect regarding responsiveness except for the large blank areas. Under any resizing of the browser window there is a large gap both above and below the main image (Chrome).

Image padding = 0
imageScaleMode - I have tried all these .... SCALE_DOWN, SCALE, FILL, STRETCH and NONE. Scale_down works best

I am not using Caption nor Button Bar. They are set to none.

I have a problem.

If the height and width are set to 100% then I have a lot of unwanted whitespace in my gallery BUT the responsiveness works just fine. I have just the image and thumbnails. Specifically the unwanted space is above the image and between the image and the thumbnails.

To sort out the problem I set the gallery to 500 x 400 . This sorts out the problem on a wide screen desktop view but unfortunately then doesn't become responsive.

I guess the problem may lie in the theme.css file but I have no idea what to change to eliminate unwanted space.

What do you suggest I do?