1 Reply by jamesb

(9 replies, posted in Juicebox-Pro Support)

Hi Steven, I have now uploaded partially built site to webhost and still no loading of juicebox galleries in internet explorer (ie9)

http://lindosview.com/gallery/gallery.html

http://lindosview.com/gallery/Lindos%20 … llery.html
http://lindosview.com/gallery/Lindos%20 … llery.html
http://lindosview.com/gallery/Rhodes%20 … llery.html

The Homepage works fine with another product using slideshow and music
http://lindosview.com/index.html

Please advise what the problem could be?
Is there any code I could add to pages to avoid playing music in ie?
It would be better to load pictures with no sound than no pictures at all?

Thanks for your time

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2 Reply by jamesb

(9 replies, posted in Juicebox-Pro Support)

Thanks Steven. I haven't paid for a webhost yet but I was half suspecting that the problem may lie with the Virgin Webspace

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3 Reply by jamesb

(9 replies, posted in Juicebox-Pro Support)

OK. I have now added the .htaccess file to the webroot and the galleries work in all browsers with sound except with internet explorer, the most popular browser (unfortunately).

Please can you advise why my galleries will not load\work with ie?
Thanks

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4 Reply by jamesb

(9 replies, posted in Juicebox-Pro Support)

Thanks for your help Steven. Virgin is only the temporary host for me to troubleshoot the site. I will try what you suggest.
Regards.

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5 Reply by jamesb

(9 replies, posted in Juicebox-Pro Support)

I have changed the extension of the music file to .ogg but still the audio will only play in Chrome.

The background even changes to a completely different colour in IE browser and does not autoplay at all.

Please advise does the Juicebox PRO software  support audio in all browsers or not?

I have put the same background audio to all 3 galleries as previous posting links now, but still no sound ???

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6 Topic by jamesb

(9 replies, posted in Juicebox-Pro Support)

I have uploaded a temp destination for a website I am building with juicebox galleries amongst the site.
I have made 3 galleries - 2 without sound and 1 with sound for testing.
I previously had simple viewer without problems with sound.

Chrome - Sound Works - Yippee!

Firefox - No sound
Safari - No sound - Autoplay doesn't work with sound gallery
Internet Explorer - Oh dear - No sound, Background to galleries is a different colour, the gallery with sound will not load.

Any Ideas how to make sound work in the four most popular browsers or is this expecting too much.

Thanks in advance

Homepage -  http://www.jamesiainbrady.webspace.virginmedia.com/

NO SOUND - http://www.jamesiainbrady.webspace.virg … llery.html
WITH SOUND - http://www.jamesiainbrady.webspace.virg … llery.html

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