My O/S is Windows Vista Home Premium (SP2), and the browser in question is Firefox 12.0.

I'd like to adjust one statement: the image will load completely if the mouse is hovered over ANY thumbnail (i.e., not necessarily the first thumbnail). After that, it's smooth sailing. Again, note that this is in Preview mode only, NOT when viewing an actually hosted version.

Incidentally, rather than change my default browser (Firefox), I entered file:///C:/Users/[Me]/AppData/Local/Temp/fla3847.tmp/index.html in:

1) IE (9.0.8112.16421). I could not reproduce the problem. I did have to click the "Allow blocked button" because "Internet Explorer restricted this webpage from running scripts or ActiveX controls."

2) Safari for Windows (5.1.5). No problems.

3) Chrome (18.0.1025.168). Of course, as noted in your documentation ( http://www.juicebox.net/support/faq/#chrome_local ), Preview mode doesn't work in Chrome.

4) Opera (11.62). Opera decides, on its own, to change file:///C:/Users/[Me]/AppData/Local/Temp/fla3847.tmp/index.html to file://localhost/C:/Users/[Me]/AppData/Local/Temp/fla3847.tmp/index.html , which then returns the error "Juicebox Error: Config XML file not found." This error is also discussed within the Troubleshooting page; however, my path information is fine... or it would have been, if Opera didn't decide to make changes itself. I suggest that a note about Opera be added to the Troubleshooting section, like Chrome, and also only in terms of Preview.

The bottom line here is that I encounter this problem fairly consistently in the latest Firefox, but not in any of the other browsers I have installed on my PC.

Regards,

Bill