Looks as though it is exactly the same issue!

I have only just received my MBPro M1 and Apple's Software Updater indicated that I should update to 12.1 — which I immediately did.

Then, having checked that my printers and scanner would work in 12.1, I then updated my MacMini M from Big Sur to Monterey 12.1 as well.
JBPro had been running perfectly well on the Mini until I upgraded its Mac OS.

And the symptoms do match the Bug: the first time that I needed to use the Browse button was O.K. but since then I perpetually experience the Freeze issue.

From your linked thread, it sounds as if Harman Air are aware of the issue and are currently working on a fix.

I could easily be mistaken but either the Gallery Folder box was grabbing its data from a  Gallery Name; or I am sure that I must have been able to edit the text in the Folder box because I don't remember having to Browse to save a new Gallery with a distinctive name.

I feel that the User should be able to do that.

I have been getting frequent freeze-ups when opening a new window through the Browse button.

The only way to Cancel out of the freeze is by Force Quitting from JuiceBox which, of course, loses the entire Gallery which I have just built.

I think that the Gallery-naming issue is one which the Developers should want to address in the next version?

Newer operating Systems are almost certainly going to require updated Applications so I really hope that the Developers are working on a new edition of JuiceBox Pro because it is software on which I depend!

I am running on M1 Macs and JB mostly behaves as it did previously on Intel Macs.

However, I have run into a problem when saving a gallery because I cannot edit the text in the "Gallery Folder" box.

The only work-around appears to involve hitting the Browse Button and creating a new appropriately named folder in which to store the new gallery.

I am almost certain that, prior to Mac OS Monterey and the M1 computer, I could change or delete the Text in the Gallery Folder" box?

I would like to be able to do that instead of needing to use the browse button work-around.

I have just run into one of  Apple's Permissions problems.

When one tries to launch JB Pro on a Mac M, you may get a message that you do not have "Permission" to access the file but no helpful suggestion for overcoming that situation is provided.

The answer is actually that you must run JB on an M Mac in Rosetta mode.

Select the JBPro icon in Applications;
Get Info for the JB Pro software;
in the panel that opens, check the box to use Rosetta.

JB Pro will then launch in the normal way.

Hope this helps someone else!

Ann

I should have read your Tips and Tricks!
because the answer to my "Config not found" problem was there in plain sight!

I had disabled local file restrictions in Safari previously but had not noticed that my installation of Big Sur had unchecked the option again.

So all is now well, and I can once again build JB Pro Galleries successfully!

:)

Steven:

Thank you so much for your reply.

Unfortunately I am still being blocked by a "No Config Found" error although JBPro has created a perfectly good Index, Config and all attendant files and images.

This is the code from the Config which hopefully may help you to see what is going on?

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<juiceboxgallery showNavButtons="true" showAutoPlayButton="true" backButtonPosition="TOP" backButtonUseIcon="true" galleryTitlePosition="ABOVE_THUMBS" maxThumbColumns="48" galleryFontFace="Verdana" showSmallThumbNav="true" galleryTitleHAlign="CENTER" frameWidth="2" showImageOverlay="ALWAYS" imageNavPosition="STAGE" showEmailButton="true" buttonBarPosition="TOP" emailAddress="cameraart@verizon.net" emailSubject="Web Site Photographs" captionPosition="BELOW_THUMBS" showSmallPagingText="false" maxCaptionHeight="40" enableAutoPlay="true" splashTitle="Photographs by Ann Shelbourne" showSplashPage="ALWAYS" imageNavPadding="10" stagePadding="20" flickrShowTitle="false" shareUrl="www.shelbourne-america.net" showOpenButton="false" useFullscreenExpand="true" galleryTitle="Lemurs & Friends" backButtonUrl="https://shelbourne-america.net/index.html" resizeOnImport="false" imageQuality="99" thumbWidth="50" thumbHeight="50" useLargeImages="true" largeImageWidth="2560" largeImageHeight="1600" largeImageQuality="99" useSmallImages="true" smallImageQuality="99" enableDirectLinks="true" showInfoButton="true" imageTransitionTime="0.6" backgroundScale="NONE" showSmallBackButton="true" backgroundColor="rgba(204,204,204,1)" captionBackColor="rgba(51,51,51,0.3)" imageShadowBlur="8" buttonBarBackColor="rgba(51,51,51,0.3)" thumbShadowColor="rgba(0,0,0,1)" imageShadowColor="rgba(0,0,0,1)" expandedBackgroundColor="rgba(204,204,204,1)" textShadowColor="rgba(0,0,0,1)" thumbShadowBlur="3" backButtonHAlign="CENTER" galleryDescription="Lemurs & Friends">
<image imageURL="images/_DSC0470-web.jpg" thumbURL="thumbs/_DSC0470-web.jpg" linkURL="images/_DSC0470-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0470-web.jpg">
<title>
<![CDATA[ _DSC0470-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0468.jpg" thumbURL="thumbs/_DSC0468.jpg" linkURL="images/_DSC0468.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0468.jpg">
<title>
<![CDATA[ _DSC0468 ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0466.jpg" thumbURL="thumbs/_DSC0466.jpg" linkURL="images/_DSC0466.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0466.jpg">
<title>
<![CDATA[ _DSC0466 ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0670-web.jpg" thumbURL="thumbs/_DSC0670-web.jpg" linkURL="images/_DSC0670-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0670-web.jpg">
<title>
<![CDATA[ _DSC0670-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0619_Gorilla-Mom-&-child-web.jpg" thumbURL="thumbs/_DSC0619_Gorilla-Mom-&-child-web.jpg" linkURL="images/_DSC0619_Gorilla-Mom-&-child-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0619_Gorilla-Mom-&-child-web.jpg">
<title>
<![CDATA[ _DSC0619_Gorilla-Mom-&-child-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0661-YoungGorilla.jpg" thumbURL="thumbs/_DSC0661-YoungGorilla.jpg" linkURL="images/_DSC0661-YoungGorilla.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0661-YoungGorilla.jpg">
<title>
<![CDATA[ _DSC0661-YoungGorilla ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5025-Gelado-Baboon-web.jpg" thumbURL="thumbs/_DSC5025-Gelado-Baboon-web.jpg" linkURL="images/_DSC5025-Gelado-Baboon-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5025-Gelado-Baboon-web.jpg">
<title>
<![CDATA[ _DSC5025-Gelado-Baboon-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC4982-Lion-web_small.jpg" thumbURL="thumbs/_DSC4982-Lion-web_small.jpg" linkURL="images/_DSC4982-Lion-web_small.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC4982-Lion-web_small.jpg">
<title>
<![CDATA[ _DSC4982-Lion-web_small ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5680_Silvery_Lutung.jpg" thumbURL="thumbs/_DSC5680_Silvery_Lutung.jpg" linkURL="images/_DSC5680_Silvery_Lutung.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5680_Silvery_Lutung.jpg">
<title>
<![CDATA[ _DSC5680_Silvery_Lutung ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0598-web.jpg" thumbURL="thumbs/_DSC0598-web.jpg" linkURL="images/_DSC0598-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0598-web.jpg">
<title>
<![CDATA[ _DSC0598-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC6966-webNG.jpg" thumbURL="thumbs/_DSC6966-webNG.jpg" linkURL="images/_DSC6966-webNG.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC6966-webNG.jpg">
<title>
<![CDATA[ _DSC6966-webNG ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC6044-Grimacing-Baboon.jpg" thumbURL="thumbs/_DSC6044-Grimacing-Baboon.jpg" linkURL="images/_DSC6044-Grimacing-Baboon.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC6044-Grimacing-Baboon.jpg">
<title>
<![CDATA[ _DSC6044-Grimacing-Baboon ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0530-web.jpg" thumbURL="thumbs/_DSC0530-web.jpg" linkURL="images/_DSC0530-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0530-web.jpg">
<title>
<![CDATA[ _DSC0530-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC6048-Gelado_Baboon_teeth.jpg" thumbURL="thumbs/_DSC6048-Gelado_Baboon_teeth.jpg" linkURL="images/_DSC6048-Gelado_Baboon_teeth.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC6048-Gelado_Baboon_teeth.jpg">
<title>
<![CDATA[ _DSC6048-Gelado_Baboon_teeth ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5787-Giraffes-webNG.jpg" thumbURL="thumbs/_DSC5787-Giraffes-webNG.jpg" linkURL="images/_DSC5787-Giraffes-webNG.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5787-Giraffes-webNG.jpg">
<title>
<![CDATA[ _DSC5787-Giraffes-webNG ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC6038-Nubian-Ibex_web.jpg" thumbURL="thumbs/_DSC6038-Nubian-Ibex_web.jpg" linkURL="images/_DSC6038-Nubian-Ibex_web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC6038-Nubian-Ibex_web.jpg">
<title>
<![CDATA[ _DSC6038-Nubian-Ibex_web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC6055_Gelado-webNG.jpg" thumbURL="thumbs/_DSC6055_Gelado-webNG.jpg" linkURL="images/_DSC6055_Gelado-webNG.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC6055_Gelado-webNG.jpg">
<title>
<![CDATA[ _DSC6055_Gelado-webNG ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5739-WildDog.jpg" thumbURL="thumbs/_DSC5739-WildDog.jpg" linkURL="images/_DSC5739-WildDog.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5739-WildDog.jpg">
<title>
<![CDATA[ _DSC5739-WildDog ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5666_EbonyLangur.jpg" thumbURL="thumbs/_DSC5666_EbonyLangur.jpg" linkURL="images/_DSC5666_EbonyLangur.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5666_EbonyLangur.jpg">
<title>
<![CDATA[ _DSC5666_EbonyLangur ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC6551_Bears-2.jpg" thumbURL="thumbs/_DSC6551_Bears-2.jpg" linkURL="images/_DSC6551_Bears-2.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC6551_Bears-2.jpg">
<title>
<![CDATA[ _DSC6551_Bears-2 ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5577-LionCub_webNG.jpg" thumbURL="thumbs/_DSC5577-LionCub_webNG.jpg" linkURL="images/_DSC5577-LionCub_webNG.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5577-LionCub_webNG.jpg">
<title>
<![CDATA[ _DSC5577-LionCub_webNG ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC0688-DisciplenaryAction.jpg" thumbURL="thumbs/_DSC0688-DisciplenaryAction.jpg" linkURL="images/_DSC0688-DisciplenaryAction.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC0688-DisciplenaryAction.jpg">
<title>
<![CDATA[ _DSC0688-DisciplenaryAction ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5557-Lion-family-web.jpg" thumbURL="thumbs/_DSC5557-Lion-family-web.jpg" linkURL="images/_DSC5557-Lion-family-web.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5557-Lion-family-web.jpg">
<title>
<![CDATA[ _DSC5557-Lion-family-web ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
<image imageURL="images/_DSC5528-nikongear.jpg" thumbURL="thumbs/_DSC5528-nikongear.jpg" linkURL="images/_DSC5528-nikongear.jpg" linkTarget="_blank" sourcePath="/Users/ann_/Ann Photographs/JPEGS for Web Galleries 2019/Bronx Zoo/_DSC5528-nikongear.jpg">
<title>
<![CDATA[ _DSC5528-nikongear ]]>
</title>
<caption>
<![CDATA[ ]]>
</caption>
</image>
</juiceboxgallery>

------
The Index is fully coded too but none of the browsers which I have can open it. They all (and Dreamweaver too) can show the HTML code but they can't display the Gallery.

I did do a complete removal of all files related to JB before doing a fresh installation of both it and Harman Air but still no joy.

The first line in the Config's xml refers to there being no CSS.

Could that be causing the problem?

Steven:

I am also suddenly unable to use Juicebox pro in either Catalina or in Big Sur.

I did download Harman Air, and ran the suggested script in the Terminal.
That  allows me to launch Juicebox and it opens with a preliminary screen stating that it is Juicebox Pro.

However when JB (supposedly Pro) opens fully it states that I am using JB Lite — with an invitation in the top to purchase JB Pro.

I have JBPro v.1.5.1 and there doesn’t seem to be anything newer?

It seems as if Harman Air cannot recognise the Config.xml inside the Web folder?

Or is Apple blocking JBPro because of it being from an "unrecognised" company.

At one point, Harman was asking for a particular password from my Keychain but that password is related only to Adobe Acrobat so it apparently was not what Harman was asking for!

Is there any known way to make Harman Air find the Config file?

Ann

One other thing that i came across is that Adobe Dreamweaver is showing an Error on Line 14 of the JB Javascript.

This may be something which you would want to fix?

The attached Screen shot shows where the problem lies but the image is rather small (it's reduced to 50% size in order to fit the forum size-requirements) so I hope that you can read it.

That would explain it!

If Apple introduced Fullscreen API support (including the 'Exit Fullscreen' button) on the iPad in iOS 12 that would explain why I only became aware of the issue recently when I looked at my own web site on my new iPad because my old iPad (which I sent back to Apple for recycling) was on iOS 11.

Their X Exit Button makes any web site that uses a Landing/Home page linked to various JuiceBox Galleries unusable by the visitor because they will have enormous difficulty escaping from the Gallery's Splash Screen and returning to the Home Page Index.

I am so glad that I discovered this and am now able to fix it  — thanks entirely to your enormous help!

It might be a good idea if you alerted your other Customers to this issue; and perhaps provided some new downloadable Presets to address this problem?

Steven:

Your clue about inserting fullScreenExpand="FALSE" was the magic bullet!

As a result, I seem to have got the Galleries to behave in the way that I wanted.

Home/Back Button is positioned Top and Left;
and
fullScreenExpand="FALSE" is now inserted automatically into the Config file;

That combination prevents Apple's "X" from appearing on an iPad;
and it also keeps the Juicebox icon for the Back Button at the top and left of the screen.

I have saved a new Custom Preset (which incorporates that change in coding) and the following is a portion of the .xml coding in that Preset:

<?xml version="1.0" encoding=w"UTF-8"?>

<juiceboxpreset showNavButtons="true"
    showAutoPlayButton="true"
    backButtonPosition="TOP"
    backButtonUseIcon="true"
    backButtonHAlign="LEFT"
    useFullscreenExpand="false"
    backButtonUrl="https://shelbourne-america.net"
    galleryTitlePosition="ABOVE_THUMBS"
    maxThumbColumns="48"
    galleryFontFace="Verdana"
    showSmallThumbNav="true"
    galleryTitleHAlign="CENTER"
    frameWidth="2"
    showImageOverlay="ALWAYS"
    imageNavPosition="STAGE"
    showEmailButton="true"
    buttonBarPosition="TOP"

etc., etc..

I can e-mail the full customised Preset to you if you would like me to.

As it turns out, there is no need to change the html in the Gallery's Index file at all;
just inserting this simple extra line of "useFullscreenExpand="false"" into the .XML code in a Custom Preset does exactly what I needed.

If you check the Galleries listed in the top three rows on my web site on a newish iPad you should see that Apple's X has gone and the Home Button is positioned on the Left and it now returns a visitor to my web site's landing (Home) page.

I can now apply my new Preset to each of the JB Galleries on my site; quickly reset details for Gallery Name and Splash Screen; Save and re-load them to the Server.

Your help has been really valuable so thank you!

Ann

Ahhh — NOW I finally understand!

Sorry, to have been so thick yesterday.

I inserted the text in a test file on the Site and you can get to it here:

https://shelbourne-america.net/Bronx_Zo … index.html

Pressing the Home Button (now centred!) will return you to my Landing Page where you will see a Link to "Lemurs, Bronx Zoo" (near to the bottom of the RHS column).

That link is to the file in its original form (before I changed the Script in the HTML code in the TEST version).

The newly coded file does work on the iPad in that the Back Button is the JB one; it is centered; and Apple's Horrible X has been obliterated!

However, the trade-off on a large-screen computer is that the images in a Gallery will no longer fill the Browser window (as you will see that they do in the original link to "Lemurs, Bronx Zoo" on the Landing-page.

It is probably not possible to further refine the Script to say, in effect:
"Ignore the Script unless the User is using Mobile Safari on a newer iPad" ?!!

Maybe the best answer is for me to simply change the Gallery Preset to use my new Preset (which is set up to center the Back-button); and leave Visitors, who use Safari on one of the newer iPads, having to endure seeing an Apple-X in the top left corner?

You have been enormously helpful — and extremely patient too. 
As a result, i have learned so much from this event!!

A screenshot showing the error message:

Thank you for all of your help and the script too.

Unfortunately, I can't save the changes which I tried to make into a new Config into an xml which JuiceBox can read.

The attached file is what I attempted but it doesn't seem to work.

I did read all of your notes but I obviously don't understand the correct way to edit  or create a new Config.

My thinking too!

I will probably move the JB Home Button on all my existing Galleries to the centre position anyway; and then experiment with the html solution after that.

I have already created a new Gallery Preset (with the button centred) for future use.

It occurs to me that you might want to include a new standard Preset (with a centred Home/Back button) for your future customers?

Thank you so much for your extremely valuable input which has certainly helped me enormously — as does your excellent JuiceBox software on a very regular basis!

You are a brilliant Sleuth!

I made further Searches and found a number of other Posts on this subject — including one which stated that:
Apple has no plans to change the situation (with their ugly and disruptive X) in the foreseeable future.

So I guess that the API is the only answer although there apparently are problems using it on iOS Safari for iPads
(which, of course ,is exactly where it is most needed!).



I am busily trying to get my head around the extensive notes from GitHub and will try to implement their code — once I can learn exactly what code to put where.

https://developer.mozilla.org/en-US/doc … PI#methods

It is interesting that the X only appears on the newer iPads because I was fairly sure that the X was something new.  Certainly, I had never noticed it until now.

You provided the answer: it only happens on the newer iPads and I had to replace my old iPad with a newer one  quite recently.

#4 again!

My difficulty was not understanding that I can only add one image at atime; and that I need to us "Post Reply" and not the more obvious "Quick Reply" box to do it. Oh well . . . .!!

#4:

#3:
Image Insertion is mighty complicated with this UI!!!

#3:

/Users/ann/Desktop/iPad screenshots/results/IMG_0345.jpg

#2:

[img]/Users/ann/Desktop/iPad screenshots/results/IMG_0343.jpg[/img]

[img]/Users/ann/Desktop/iPad screenshots/results/IMG_0343.jpg[/img]

Images are not Posting?

Apparently, they needed to be smaller?!!

[img]/Users/ann/Desktop/iPad screenshots/results/IMG_0342.jpg[/img]

[img]/Users/ann/Desktop/iPad screenshots/results/IMG_0343.jpg[/img]

[img]/Users/ann/Desktop/iPad screenshots/results/IMG_0345.jpg[/img]

[img]/Users/ann/Desktop/iPad screenshots/results/Screenshot 2021-07-20 at 11.35.33 AM.jpg[/img]

I opened your Test File in Safari on my iPad and the X displayed instead of the Home/Back icon when I opened the Gallery:

[img]/Users/ann/Desktop/iPad screenshots/IMG_0342.PNG[/img]

Click the X goes back to the Gallery Splash Page:

[img]/Users/ann/Desktop/iPad screenshots/IMG_0343.PNG[/img]
A "Long-Press" in the top left corner of the screen then opens this Contextual Menu:

[img]/Users/ann/Desktop/iPad screenshots/IMG_0345.PNG[/img]

My thought is that Safari may not be recognising the JuiceBox Home Button as being present when that button is paced in the Top Left position; and is therefore over-writing the JB Home-icon Button with a Safari X icon?

I also opened your Test Gallery in Firefox on my iPad with the result that it behaved exactly as expected: it displayed the JB Home icon and returned to the Shelbourne-America Home page when I clicked the Back Button:

[img]/Users/ann/Desktop/iPad screenshots/Screenshot 2021-07-20 at 11.35.33 AM.png[/img]

I suppose that I could strip iOS completely from my iPad and get a fresh Install from Apple (if that is even possible?); and then re-install all of my personal data from a Back-up?

However, that is a lot of work if I am the only person on the Planet who is experiencing this strange Safari behaviour on an iPad!

One thought is that Safari might be looking for a standard font's Back Button icon for the top-left position on any web-page and is not recognising the JB Custom font for that purpose?
But, if that is the case, why does Safari display and activate the JB Back Button correctly on an iPhone?

My Index.html (Home Page) is encoded with <meta charset="UTF-8"> but, in addition to the regular Sans Serifs, I am using Adobe EdgeFonts on my web page but that shouldn't make any difference?

--------

I have just noticed something in my html coding which might be upsetting Safari:
I had TWO Head sections in the file!
I am revising it and will upload the revision shortly and see if that makes a difference.

Steven:

Thank you for continuing help.

I have continued to gnaw on this bone:

Your suggestion to “Center” the Back/Home button is certainly an effective way to get around the display problem in Safari on my iPad.

Chrome and Firefox actually have no difficulty in displaying the Juicebox Builder Pro Galleries with the Home/Back Button on the Left.

Safari (on an iPad Pro) is the odd-one-out — although it doesn’t throw an X instead of the Back-button on my iPhone 8 or my Macs (which are running on Mojave & Big Sur respectively).

I have discovered that if I do a “Long-Press” on Apple’s X icon, it opens a contextual menu which lists the Site’s home page URL at the bottom of the list; but how many iPad Users will ever discover that?!

A normal short press on the X merely takes the visitor back to the Gallery’s Splash Page.

I did look at your sample demo Galleries and there is no problem with the way that Safari displays those.

The difference may be because I am using my index.html file to host a great many links to individual Galleries?

I have re-made the first row of Galleries in my web site so can see that Centered button-placement works very nicely in an iPad on Safari — and it also looks OK in Chrome and Firefox as well.

I use iPower to host my Site and I am fairly sure that they don’t do anything strange which might affect the way that their Server delivers content to the Internet.

Hoping that these additional notes may be useful,

Ann

Steven:

You were completely correct!

I have been testing this issue a bit more and the problem seems to emanate from just my copy of Safari on that particular iPad. Trashing the Caches had no effect and iOS prevents one from trashing and then re-installing Safari (which is what I would normally do with any other app. in similar circumstances!).

I installed Chrome and my web site displays correctly in that (as it does on an IPhone 8 and in two different computers.

My main concern was that the lack of a visible Back/Home button would prevent the Site from working properly for its visitors but, as it seems that they are unlikely to see the issue on their devices, I am not going to worry about it any more.

Thank you so much for all of your efforts to try to fix this problem but, apart from me buying a new iPad, it seems to be unfixable.

Ann