3,776

(3 replies, posted in Juicebox-Lite Support)

would it be possible to add comments to photos

Yes. Juicebox-Lite supports unique titles and captions for each image in a gallery.
You can enter a title and/or caption for an image in JuiceboxBuilder-Lite by clicking on a thumbnail on the 'Images' tab and then entering the text in the 'Title' and/or 'Caption' fields.

3,777

(6 replies, posted in Juicebox-Lite Support)

the W3C validator didn't like the attribute "frameborder", but I haven't found anything to replace it

Your web pages use the HTML 5 Doctype Declaration and the frameborder attribute is not supported in HTML5 (although most modern browsers will deal with the attribute in HTML 5 web pages OK).
It you want your web pages to validate correctly, you should use CSS instead, for example:

<iframe src="http://www.example.com/index.html" width="800" height="600" style="border-style: none;"></iframe>

I am glad that you have found a solution to your problem.
However, being that the problem was with Internet Explorer and knowing that you are using an iframe, you might have had successful results using the allowtransparency attribute within your iframe. Please note that this is a proprietary Microsoft attribute which will also fail validation. It will be applied to Internet Explorer and ignored in other browsers.

<iframe src="http://www.example.com/index.html" width="800" height="600" style="border-style: none;" allowtransparency="true"></iframe>

3,778

(6 replies, posted in Juicebox-Lite Support)

Your screenshot shows your menu disappearing behind what looks like a YouTube video (not a Juicebox gallery).
(I have viewed your web site in IE11 and your menu seems to be in front of all your Juicebox galleries.)

It looks like you may need to increase the 'z-index' value for the menu elements on your web page.
In the code you posted, you have the following line:

z-index : 10;

Try increasing the 'z-index' value to 9999 to ensure that your menu is always stacked on top of the web page's other content.

If you still have inconsistent results between browsers, then try checking your web page for errors with the W3C Markup Validation Service and fix any HTML errors reported.
Once the code on your web page validates correctly, the page should be rendered with greater predictability and consistency across different browsers.

3,779

(1 replies, posted in Juicebox-Pro Support)

The image used for the Splash Page is not stretched. Rather it is scaled-to-fill the area required. The image's aspect ratio is respected (the image is not distorted) but if the aspect ratio of the image does not match that of the Splash Page area itself, then cropping will occur.
Other possible options (which are currently not available) might be to stretch the image to fill the area (which may distort the image) or scale-to-fit (which may result in blank space at the top and bottom or to the left and right of the image, depending on the aspect ratios in question).
If you would like to make any suggestions for future versions of Juicebox, then please post them in the Feature Requests forum thread. This keeps them all together and ensures that they are not overlooked. Thank you.

3,780

(7 replies, posted in Juicebox-Lite Support)

so closed pb...

That's good to hear. Thank you for letting me know.

3,781

(4 replies, posted in Juicebox-Pro Support)

If the 'Resize Images' and 'Use Watermark' checkboxes are both deselected and you add GIF or PNG files to a gallery, then the resulting images (in the 'images' folder) will be your original GIF or PNG files but with incorrect file extensions (making them look like they are JPG files).
I have logged a bug report and this should be fixed in the next version of JuiceboxBuilder.
Unfortunately, the only workaround for this bug at the moment would be to change the file extensions of the images in the 'images' folder and also change the corresponding imageURL entries in the gallery's 'config.xml' file.
(A batch process in a file renaming program and a single global search and replace action in a text editor should work fine.)
Thank you for pointing out this problem.

This looks like a bug (the gallery title should not overlap the thumbnails) and I have notified the developers. It should hopefully be fixed in the next version of Juicebox-Pro.

Is there an option to not show the gallery title in Small Screen mode?

There is no specific configuration option to hide the Gallery Title only in Small Screen Mode but you could achieve this by adding the following CSS to your gallery's web page:

.jb-idx-ssm-title-wrapper {
    display: none;
}

3,783

(4 replies, posted in Juicebox-Pro Support)

Yes (or you could just remove the sourcePath attribute completely).
However, if you do so and JuiceboxBuilder-Pro has to re-process the images, then it will have only the images in the 'images' folder to work with which may not be of as high a quality as the original source images (if they have already been resized).

Despite identical settings, it has tiny thumbnails (nine/row in both Portrait and Landscape), and tiny text & controls.

Your Africa gallery uses Juicebox-Pro v1.4.0 but your Aviation gallery uses Juicebox-Pro v1.3.3.
Upgrade your Aviation gallery to Juicebox-Pro v1.4.0 by replacing the gallery's 'jbcore' folder with the 'jbcore' folder from the Juicebox-Pro v1.4.0 download zip package ('juicebox_pro_1.4.0/web/jbcore/').

Thumbnail Paging Text is not set, but shows.

Your galleries set showSmallPagingText="TRUE". If you do not want the thumbnail paging text to be displayed in Small Screen Mode, then set showSmallPagingText="FALSE" (in JuiceboxBuilder-Pro's 'Customize -> Thumbnails' section).

Gallery Title is set to centre but appears on the left.

The galleryTitleHAlign configuration option (which affects the horizontal alignment of the Gallery Title) is applied only in Large Screen Mode. In Small Screen Mode, the default value of LEFT is always used.

You're welcome!

For others reading this and experiencing a similar problem, WP-Juicebox requires that allow_url_fopen is enabled in the web server's PHP settings (PHP_INI_SYSTEM). The default value for this configuration is '1' (enabled).
WP-Juicebox uses simplexml_load_file to fetch the images from Picasa's web servers and this PHP function internally relies on allow_url_fopen being enabled.

3,786

(4 replies, posted in Juicebox-Pro Support)

If you create a gallery and edit it at a later date, JuiceboxBuilder-Pro will reuse the source images (to create new images and thumbnails for the gallery) only if you do anything on the 'Images' tab that requires the images to be reprocessed (for example resizing them and adding or removing a watermark).
If you open an existing gallery to edit it and change only configuration options (on the 'Customize' tab), then the images in the gallery will remain untouched.

If you want JuiceboxBuilder-Pro to reprocess the images (to use new versions of your source images), a quick and easy way to do so would be to select and then immediately deselect the 'Use Watermark' checkbox on the 'Images' tab.

Please note that JuiceboxBuilder-Pro stores the location of the source images (using sourcePath attributes to the <image> tags) in the gallery's 'config.xml' file when the gallery is initially created. If the images need to be reprocessed when editing a gallery, the source images will be used only if they still exist in their original locations on your hard drive. If the source images have been moved or renamed, JuiceboxBuidler-Pro will use the images in the gallery's 'images' folder instead.

3,787

(2 replies, posted in Juicebox-Pro Support)

I just purchased the pro version and wonder how I can remove the JuiceBox logo from the bottom right hand corner.

If you see the Juicebox logo at the bottom right of your gallery, then your gallery is still a Juicebox-Lite gallery. The Juicebox badge/link is displayed in all Lite galleries but not in any Pro galleries. If you create a gallery with JuiceboxBuilder-Pro, then the resulting gallery will be a Pro gallery.

Upgrade your existing gallery to Pro and the logo will be removed. To do this, either:
(1) Open and re-save your gallery (on the 'Publish' tab) in JuiceboxBuilder-Pro.
.. or:
(2) Replace your gallery's 'jbcore' folder with the 'jbcore' folder from the Juicebox-Pro download zip package ('juicebox_pro_1.4.0/web/jbcore/').

My other question is about the gallery title colour, in the preview it appears as white but when I upload it to my site it appears to be grey and due to the background colour it makes it unreadable.

First of all, make sure that your online gallery uses the same configuration options as the gallery on your computer.
If you are updating a gallery and are in any doubt as to whether the existing files on your web server are being overwritten, try deleting the gallery from your web server first before uploading the new version in its place. (When deleting anything from your web server, please make a backup copy first, just in case anything goes wrong and you need to reinstate the files.)

Also, check to see if you have any global CSS rules (affecting the font color) on your web page that the gallery may be inheriting. If so, apply these rules only to elements on your web page which require them through use of ids and classes.

If you continue to experience difficulties, please post the URL to your gallery's web page so that I can take a look and help further.

3,788

(496 replies, posted in Juicebox-Pro Support)

@kilooloogung

1. I don't get a Back button on iPhone 5, making getting out of a Gallery convoluted

Your gallery currently sets showSmallBackButton="FALSE". Set showSmallBackButton="TRUE" (in JuiceboxBuilder-Pro's 'Customize -> Back Button' section) to display the Back Button in Small Screen Mode.

2. I don't get Autoplay options on iPhone 5 or iPad Air (OK on desktop)

Your gallery AutoPlays on load when I view it on an iPod Touch 4 (I do not have an iPhone 5 to test) and the AutoPlay Button is displayed in the Button Bar and functions fine. (Tested in both Mobile Safari and Chrome .)
Try clearing your browser's cache before reloading your gallery to see if this helps.

The decision was made to swiftly release an updated version of Juicebox-Pro (with this bugfix integrated) but to not increase the version number. If you need to differentiate between versions, the Build Time (in the comments section at the top of the 'juicebox.js' file) will always differ from build to build.

3,790

(1 replies, posted in Juicebox-Pro Support)

1. I would like to align my images at the bottom

Move the thumbnails to somewhere other than the default position of BOTTOM  (e.g. thumbsPosition="TOP") and set imageVAlign="BOTTOM". You may also want to set imagePadding="0" and stagePadding="0".

2. I would like to resize the images/gallery dynamically when the user hovers like: its 500px height and 100% width, and when the user hovers i would like to resize to 750px height and 100% width.

There is no Juicebox-Pro API event which you could hook into when the user hovers over the gallery.
You could perhaps use the jQuery mouseover and mouseout events (on the gallery's container) in conjunction with the API method setGallerySize().
Try something like the following. Create a sample gallery with JuiceboxBuilder-Pro and replace the gallery's 'index.html' page with the code below:

<!DOCTYPE html>
<html lang="en">
    <head>
        <meta charset="utf-8" />
        <meta name="apple-mobile-web-app-capable" content="yes" />
        <meta name="viewport" content="minimal-ui" />
        <style type="text/css">
            body {
                margin: 0px;
            }
        </style>
        <script src="jbcore/juicebox.js"></script>
        <script>
            function getWindowWidth() {
                return window.innerWidth ? window.innerWidth : $(window).width();
            }
            var jb = new juicebox({
                containerId: 'juicebox-container',
                galleryHeight: '500',
                galleryWidth: getWindowWidth()
            });
            $(document).ready(function() {
                $('#juicebox-container')
                    .mouseover(function() {
                        jb.setGallerySize(getWindowWidth(), '750');
                    })
                    .mouseout(function() {
                        jb.setGallerySize(getWindowWidth(), '500');
                    });
                $(window).on('resize', function() {
                    jb.setGallerySize(getWindowWidth(), '500');
                });
            });
        </script>
    </head>
    <title>Test</title>
    <body>
        <div id="juicebox-container"></div>
    </body>
</html>

3,791

(2 replies, posted in Juicebox-Pro Support)

No. Juicebox-Pro supports only a single audio track.

3,792

(10 replies, posted in Juicebox-Pro Support)

I have run your web page through the W3C Markup Validation Service and notice that there are two unclosed <div> elements on your web page. I do not know what part of your Drupal installation is responsible for this (Drupal core, a theme, module or custom code) but investigating this and fixing the HTML errors on your web page would be the first thing I would do. (Try using a different theme to see if your current theme is the source of the problem.)
Once the code on your web page validates correctly, your gallery should hopefully display correctly.
Even if fixing the HTML errors on your web page does not fix the problem, we will at least be able to eliminate them as a possible cause.

Also, it looks like your gallery may somehow have a width of zero.
If I give the <div class="juicebox-parent"> container on your web page a fixed width such as 800px (using Firefox's developer tools), your gallery seems to display OK.
Perhaps you could post your query in the Drupal forum. Please note that we did not write the Juicebox module for Drupal ourselves. If you post your query in the Drupal forum, the author of the module may be familiar with the problem and be able to offer a solution.

I hope this helps and points you in the right direction.

3,793

(4 replies, posted in Juicebox-Pro Support)

You're welcome!
I'm glad my suggestion works for you.
Thank for you posting back to let me know.

3,794

(10 replies, posted in Juicebox-Pro Support)

You don't get it when you click on 'Venlo 1' on the home page?

That is correct. When I click on the 'Venlo 1' link on your home page, I see no gallery on the resulting web page. (I have viewed the web page in Firefox 28.0, Chrome 34, IE11, Opera 20.0 and Safari 5.1.7.)
It looks like the CSS on your web page may be forcing the gallery container's position and/or size to be such that the gallery itself is not visible on screen.

With regard to your original query, we now plan to open up buttonBarBackColor and captionBackColor for use in Small Screen Mode as well as Large Screen Mode in a future version of Juicebox-Pro.

3,795

(6 replies, posted in Juicebox-Pro Support)

I have been unable to replicate the problem you report (on a PC).
I have viewed the demo gallery in Firefox 28.0, Chrome 34, IE11, Safari 5.1.7 and Opera 20.0 and after expanding and closing the gallery, AutoPlay does not automatically start.

I do not know what might be causing the problem on your own system but try clearing your browser's cache before reloading the gallery to see if this makes any difference.

In the meantime, I have notified the developers who will be able to try it using Safari 7.0.3 on a Mac (the same setup as yourself) to see if the problem can be reproduced.

3,796

(1 replies, posted in Juicebox-Pro Support)

The Shopping Cart button is automatically disabled in Small Screen Mode (used by default to display the gallery on mobile devices) as the Fotomoto popup interface does not fit on smaller screens.
(This is noted in the Additional Notes in the Shopping Cart support section.)
You could try forcing your gallery to use Large Screen Mode on all devices and in all browsers (by setting screenMode="LARGE" in JuiceboxBuilder-Pro's 'Customize -> General' section) but you are likely to run into problems with the size of the Fotomoto popup interface.
There is no known solution to this problem which is why we automatically disable the Shopping Cart button in Small Screen Mode.

3,797

(1 replies, posted in Juicebox-Lite Support)

It looks like you might have already solved your problem.
When I go to your web page, your gallery displays and functions correctly.
If you do not see the gallery in your web page, then try clearing your browser's cache before reloading your web page to see if this makes a difference.

Try using relative paths for your baseURL and configURL (rather than absolute paths which hardcode your 'www' subdomain) so that your web site displays correctly on both http://comingsoon.it and http://www.comingsoon.it.
Also, when using a baseURL, as long as your gallery's XML file is named 'config.xml' and is located in your gallery folder, then you do not need to use a configURL to point to the XML file.

Try changing:

baseUrl : 'http://www.comingsoon.it/testArea/anteprime/emma/',
configUrl : 'http://www.comingsoon.it/testArea/anteprime/emma/config.xml',

... to either:

baseUrl : '/testArea/anteprime/emma/',

... or:

baseUrl : '/imgdb/primopiano/impaginate/emma/',

... as you seem to have uploaded your gallery folder to two different locations on your web server.

3,798

(10 replies, posted in Juicebox-Pro Support)

I do not see a Juicebox gallery on the web page whose link you posted (http://www.reinaertdevos.eu/content/venlo-1) although there is embedding code on the page.
The settings used in this gallery can be seen here: http://www.reinaertdevos.eu/juicebox/xm … es/default
These settings result in a white background for both the Button Bar and the Back Button (in Large Screen Mode).

However, the settings used in the 'teaser' gallery on this page: http://www.reinaertdevos.eu/
... are quite different: http://www.reinaertdevos.eu/juicebox/xm … ges/teaser
... and, because screenMode="SMALL" is used, the background for the Button Bar is the default value of 'rgba(0,0,0,.5)'.

It looks like you might want to change the settings in the 'teaser' gallery so that screenMode="AUTO" and showSplashPage="ALWAYS".

3,799

(7 replies, posted in Juicebox-Lite Support)

All of your web pages seem to use different code (with different CSS) which accounts for the change in position of your menu across your different web pages.
Also, some pages load your 'style-menu2.css' file whereas others load your 'style-menu4.css' file.
The 'style-menu4.css' file includes the following CSS rules (not found in the 'style-menu2.css' file) which will affect the position of your menu only on web pages which load this file.

#menu_left{
margin-left:20%;
}

#entete_left{
margin-top:7%;
margin-left:16%;
}

Try to use a single web page as a template and change only the content to create new pages.
Also, use the same CSS code for each and every page and the results will be consistent across all your web pages.

3,800

(7 replies, posted in Juicebox-Lite Support)

The positioning of the menu in your web page is due to the CSS in your 'style-menu2.css' file. In this file you have the following code:

body {font: normal .8em/1.5em Arial, Helvetica, sans-serif;background: #ebebeb;width: 900px;margin: 100px auto;color: #666;}

In your http://vercorshandisport.org/html5/lafe … feclaz.php web page, the margin: 100px auto; entry from the line of code above creates a 100px margin around the content of your web page.
In your http://vercorshandisport.org/html5/stage2014/stage.php web page, you have the following code after the 'style-menu2.css' file has loaded.

<style type="text/css">
    body {
        margin: 0px;
    }
</style>

This overrides the body margin rule in the 'style-menu2.css' file, resulting in no margin around the content of your web page.