3,551 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

The Pro Options section within the Lightroom plugin's interface is a text area where Pro Options can be entered as text in the form optionValue="optionName" (e.g. autoPlayOnLoad="TRUE").
Please see the Alternative Methods to set Pro options section at the foot of the Lightroom plugin's support page.

None of the Juicebox plugins are as fully-featured as JuiceboxBuilder-Pro (which comes with Juicebox-Pro and has individual controls within its interface for all Pro Options) and they are provided as a convenience for users who already use programs such as Lightroom and want to be able to create Juicebox galleries within their existing workflow.

It is actually quite a quick and easy process to open a gallery (created by the Lightroom plugin) in JuiceboxBuilder-Pro, customize the gallery as required and re-save the gallery.
You could even create a preset in JuiceboxBuilder-Pro so that you can quickly apply a collection of configuration options to an existing gallery in a single action.

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3,552 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

I have just viewed your gallery in Chrome and Mobile Safari on an iPod Touch and your gallery expands correctly in both browsers (with none of your embedding web page visible in the gallery's expanded web page).
If you have made any changes to your gallery's configuration options recently, try clearing your browser's cache before reloading your web page to ensure that your browser is fetching and using the most recent versions of your gallery files.
If the problem persists, please ensure that you have set expandInNewPage="TRUE" and please let me know what generation of iPad you are using and what version of iOS you are running.
Also, if possible, please upload a screenshot somwehere (and provide a link) so that I can see what you are seeing.
Thank you.

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3,553 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

It is not possible to change the share URL sent to the social media networks. This data (using the actual URL of the web page) is created by the 'juicebox.js' JavaScript file which is packed and obfuscated and cannot be modified.

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3,554 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

In order to be able to hide the caption area and Button Bar when the user mouses-out of the gallery, you would need to set captionPosition="OVERLAY" (or captionPosition="OVERLAY_IMAGE") and buttonBarPosition="OVERLAY" in conjunction with showImageOverlay="AUTO".

Additionally, your gallery currently sets showInfoButton="TRUE". This overrides the default behavior of the overlay (noted in the description of this configuration option on the Config Options page) and the overlay can be toggled on and off only by clicking the Info Button on the Button Bar. Set showInfoButton="FALSE" and showImageOverlay="AUTO" will become active once again.

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3,555 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

The code you refer to is the code which is dynamically generated by Juicebox when the gallery is displayed.
This code cannot be changed. It is generated by the 'juicebox.js' file which is packed and obfuscated and cannot be modified.

The code you refer to is not the code that is actually on the web page which can be seen when viewing the source of the web page in a browser (or when opening the web page in a plain text editor).

If you want to include SEO content code in your gallery's web page, then create your gallery with JuiceboxBuilder-Pro and select the 'Add SEO Content' checkbox in the 'Customize -> Sharing' section.
Please see the Search Engine Optimization support section for further details.

When opting to 'Add SEO Content', code such as the following will be entered into the gallery's 'index.html' page for each image.

<p><img src="{Image URL}" title="{Image Title}" alt="{Image Caption}" /><br>{Image Title} {Image Caption}</p>

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3,556 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

Please see this forum post for suggestions as to how an email button could be included within a Juicebox-Pro gallery.

Otherwise, you could just make room on your web page for both the gallery and some custom HTML (your email link) or you could overlay your email link on top of your gallery by adding code such as the following to the <body> section of your web page:

<div id="overlay" style="position: absolute; bottom: 10px; left: 10px; z-index: 9999;">
    <a href="mailto:email@address.com">Click to email</a>
</div>

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3,557 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

You can change the color of the text shadow using the textShadowColor configuration option in JuiceboxBuilder-Pro's 'Customize -> Color' section.
However, you would have more control over the text shadow of your image titles and captions using CSS such as the following:

<style type="text/css">

    /* Image Titles */
    .jb-caption .jb-caption-title {
        text-shadow: 1px 1px 1px rgba(0,0,0,1);
    }  

    /* Image Captions */
    .jb-caption p {
        text-shadow: 1px 1px 1px rgba(0,0,0,1);

    } 
</style>

The sample code above sets a black shadow close to the original text and with a very small amount of blur which sounds suitable for your scenario.
For more details on the parameters of the CSS text-shadow property, please see here.

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3,558 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Pro Support)

(1) It looks like there may be a conflict with some CSS code on your web page which is resulting in gallery elements being out of position. One possible solution (other than to check your web page for global CSS rules which the gallery might be inheriting) might be to set expandInNewPage="TRUE" (in the Pro Options text area) to expand the gallery on a new page of its own rather than within the embedding page. Alternatively, you could try setting useFullscreenExpand="TRUE" (although not all browsers support the Fullscreen API which this configuration option uses).

(2) Try setting expandInNewPage="TRUE" in your gallery's settings. There is currently a bug (which should hopefully be fixed in a future version of Juicebox) whereby setting expandInNewPage="FALSE" can change the scale of the embedding page on mobile devices. This may be a possible explanation for the problem that you are running into.

Hopefully setting expandInNewPage="TRUE" will fix both of your issues.

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3,559 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

I'm glad you've got it working!
Thank you for posting back to let me know.

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3,560 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Pro Support)

I have viewed your web page in Chrome and Mobile Safari on an iPod Touch 4 and both your galleries expand from their respective Splash Pages and function fine in both browsers.

Perhaps you could explain in greater detail what you are seeing (and what you expect to see) so that I can help further.
If possible, please upload a screenshot somewhere (and provide a link) so that I can see what you are seeing .
Also, please let me know what device and version of iOS you are using.

In the meantime, try clearing your browser's cache before reloading your web page to see if this makes a difference.

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3,561 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

In order to open an existing gallery in JuiceboxBuilder-Pro, you need to click 'Open Gallery...' (or 'Gallery -> Open...' from the drop-down menu at the top) and then navigate towards and select the gallery folder itself (not a file) before clicking 'Select Folder'. The gallery folder is the folder which contains the gallery's XML file and the gallery's XML file must be named 'config.xml' (if you have renamed or moved this file, the gallery will not be able to be opened by JuiceboxBuilder-Pro.)

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3,562 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Thank you for reporting these two bugs.
I have notified the developers and hopefully they will be fixed in the next version of Juicebox.
In the meantime, one possible workaround would be to set showInfoButton="TRUE". The overlay would still be able to be toggled on and off by the user but the hit area would be much smaller (the Info Button on the button bar instead of the entire mobile device screen) and this should also solve the problem with the missing image navigation buttons when the overlay is toggled back on (which could also be solved by setting imageNavPosition="STAGE").

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3,563 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Thank you for reporting this problem.
It looks like a bug and, unfortunately, there is no workaround that I am aware of (other than to not set randomizeImages="TRUE").
I have notified the developers and hopefully this can be fixed for a future version.

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3,564 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

If you have found a workflow that works for you (and results in a gallery with your images oriented correctly) then I would recommend that you continue using it.
As you have discovered, the rotation functionality within JuiceboxBuilder is available for individual images only (and not for a selection of images).
Also, as you suspect, different camera and mobile device manufacturers have been known to signify similar orientations with different (incorrect) EXIF orientation values. This can lead to further confusion and problems when dealing with such data.
Please post any suggestions for future versions of Juicebox, in the Feature Requests forum thread. This keeps them all together and ensures that they are not overlooked. Thank you.

Go to forum: Juicebox-Lite Support

3,565 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

Some imaging programs such as Adobe Photoshop have the ability to read the EXIF orientation flag and display the image in the orientation specified by the flag but other programs (such as JuiceboxBuilder-Lite) do not read EXIF information and just display the image as it is.
Unfortunately, there is little consistency, even between different web browsers.
If you are having problems with the orientation of a specific image and view it directly in Mozilla Firefox, (if you drag and drop the image into an open tab or window), you will likely see your image displayed in a different orientation than if you were to open the same image in Google Chrome.

Unfortunately, no matter what decision is taken regarding EXIF orientation (whether or not to use it at all and, if using it, how to interpret it) there seems to be no single solution which will work for everyone.
This link (whilst a little out of date now) certainly makes for interesting reading.

The only way to ensure that your images will be displayed as you expect in all browsers and programs would be to strip the EXIF information from the images (by re-saving the images in an imaging program and choosing not to keep the EXIF information) and then rotate your images until they visibly look correct.

However, JuiceboxBuilder-Lite does have the ability to rotate images on the 'Images' tab (see the 'Rotate' arrow near the lower-right corner of the screen in the first screenshot on this page) so you can rotate images within JuiceboxBuilder-Lite without the need to re-save them without the EXIF information first.

I hope this helps.

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3,566 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

The # anchor links that Juicebox uses are dynamic and do not correspond to actual # sections within the web page.
For example this URL http://www.example.com/gallery/#4 would link directly to the 4th image in the gallery but there is no actual '#4' entry on the web page. (Juicebox's 'juicebox.js' JavaScript file reads the URL, figures out what the #4 means and displays the image dynamically.)
The way this works is the same whether sharing is enabled or enableDirectLinks="TRUE".
For this reason, I think it is unlikely that Google would be able to index and list individual images in a gallery, each with its own unique URL.
I think the best that you could do would be to ensure that you include SEO content in your web page and have your images indexed by Google but all pointing to the gallery page.

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3,567 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

*Try as I might, I haven't been able to get any navigation buttons to show up on the Stage. I've toggled everything I can think of and nothing's happening.

If you set imageNavPosition="STAGE", then the image navigation buttons will be positioned relative to the stage (regardless of the size and position of the image). However, if the image is large enough (and of the correct aspect ratio) to cover most of the image area within the gallery, then the image navigation buttons may be stacked on top of the image. Space is not reserved for the navigation buttons. You could perhaps compensate for this by increasing the imagePadding (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section).

*When I have thumb dots and transition set to slide, clicking a thumb dot will result in a fade transition instead of a slide. Is this supposed to happen?

Yes. Sliding works only with adjacent images using the main image navigation buttons. When clicking thumbnails, images fade in and out.

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3,568 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Lite Support)

It looks like your Flickr User Name may be 'Goran Beg' rather than 'goranbeg'.
Try this instead.

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3,569 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

It looks like the problem may be with your indexPageName="new index" entry.
Try changing it to indexPageName="new index.html".

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3,570 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

The problem with your 'thendara' galleries seems to be the text-indent: 5px; entry on line 209 of your http://www.thendara.co.uk/style.css file.
If you remove this line from the .container_12 .grid_3 section of the file, your gallery's navigation arrows should be in their correct positions.

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3,571 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

It looks like your problem may be caused by some CSS in your 'style.css' file which the Juicebox gallery is inheriting.
On lines 344-351 you have the following code:

body {
    z-index: -100;
    font: 12px Arial, Helvetica, sans-serif;
    background-color: #333;
    background-image: url(images/bgrepeat.png);
    background-repeat: repeat;
    text-indent: 5px;
}

The problem seems to be caused by the text-indent: 5px; entry on the body tag.
Try applying this CSS rule to only those elements on your web page which require it (rather than to the body tag) through use of CSS selectors.
This should hopefully solve your problem.

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3,572 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

The error you reported above is more of a warning than a problem and is not going to be the cause of a flickering gallery.
It looks like you may have deleted your original post in this thread (it certainly seems to have disappeared).

Does the flickering occur when you view the gallery on its own web page (when you view the gallery's own 'index.html' page inside the gallery folder) or just when the gallery is embedded in your main page?
Also, does your button bar disappear when expanding the gallery from its own web page or just when expanding the gallery from your main page.

If you have any add-ons installed in IE11, try temporarily disabling them to see if this makes a difference.

If you continue to experience difficulties, please explain exactly what the flickering looks like (do images quickly appear and disappear, is it just the main image or the whole gallery) and at what point in the gallery the flickering occurs (when the gallery is initially loaded or at the start or end of an image transition or when clicking a button on the Button Barl).

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3,573 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Lite Support)

You will need to upgrade to Juicebox v1.4.2 in order for your Flickr gallery to work.
Please see this Juicebox blog entry for more information.
Details on how to upgrade Juicebox can be found here.

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3,574 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

OK. I'm glad everything seems to be working as expected again. Thank you for letting me know.

there is only one image with a link "view gallery", and if one clicks on it, one arrives on a second page with the gallery and the thumbs

What you are describing here is the Splash Page (which is displayed by default in Small Screen Mode or if showSplashPage="ALWAYS"). You can find more information about the Splash Page in the Screen Modes section of the Gallery Tour.

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3,575 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

I think it is unlikely. Assigning a unique link to each thumbnail in Small Screen Mode would bypass the main image display of the gallery.
It is possible to assign a unique link to each main image in a gallery in both Small Screen Mode and Large Screen Mode (but only one main image is displayed at any one time).
You would set the links in the linkURL text fields (on JuiceboxBuilder-Pro's 'Images' tab) and set imageClickMode="OPEN_URL" (in JuiceboxBuidler-Pro's 'Customize -> Main Image' section).
When the main image in the gallery is clicked (or tapped on a mobile device), the corresponding linkURL will be opened in the user's browser.

If you would like to make a suggestion for a future version of Juicebox, please post in the Feature Requests forum thread. It keeps all the suggestions together and ensures that they are not overlooked. Thank you.

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