I use Avast Internet Security V.18.1.2326 (build 18.1.3800.0)

hi Steven @ Juicebox,

I temporarily turn off my antivirus, and juicebox pro work finally fine.
I will investigate in the antivirus, bcos I did an exception before, but it didn't work. It is when i turn off totally the antivirus.

Thanks a lot :)

Thank for your reply

I don't have .tempGallery folder in the location you said.
I don't use google drive.

Hi,

After update the Adobe Air and also to juicebox pro 1.5.1, the buttom "New gallery" doesn't work, also when i want "open gallery" existing, the folder don't show any file inside.

Using windows 7, i follows all i read here, uninstall, clean folder in software(86), app/Roaming, documents, ...uninstall adobe air 29, reinstall it, and reinstall juicebox pro 1.5.1. i did 3 time with restarting computer. But unfortunally, nothing, always same issue.

Thanks for any help